OneAdvanced
101 Wharfside Street,
Birmingham, B1 1RF,
United Kingdom
Birmingham, B1 1RF,
United Kingdom
44 84 5160-5555
Professional Services
OneAdvanced Technographics
OneAdvanced Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by OneAdvanced and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3000 OneAdvanced employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
OneAdvanced has purchased the following applications: Zendesk Chat for Chatbots and Conversational AI in 2019, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020, EpiServer CMS for Web Content Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems OneAdvanced is running and its propensity to invest more and deepen its relationship with Zendesk , Cisco Systems , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing OneAdvanced revenues, which have grown to $406.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for OneAdvanced intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
OneAdvanced Tech Stack and Enterprise Applications
OneAdvanced AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019 OneAdvanced deployed Zendesk Chat on its website. Zendesk Chat is implemented as a Chatbots and Conversational AI solution to provide a web‑based conversational interface for inbound customer inquiries and web engagement. The implementation centers on the embedded Zendesk Chat web widget and the vendor’s agent console to capture live chat sessions and orchestrate conversational workflows.
Operational scope focuses on customer service and web lead engagement, with agents operating the Zendesk Chat console to handle live conversations, use canned responses, and apply scripted messaging templates. Governance emphasized chat routing rules, session ownership handoffs, and standardized agent workflows to ensure consistent handling of web inquiries. The deployment reflects a customer-facing chat layer for OneAdvanced, aligning Zendesk Chat with support and engagement functions on the corporate website.
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OneAdvanced Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, OneAdvanced deployed Cisco Webex Meetings on its website. The implementation places Cisco Webex Meetings into the Audio Video and Web Conferencing layer for client-facing collaboration and internal meeting orchestration, enabling browser-based join flows directly from public pages. The deployment leverages standard meeting capabilities such as multi-party audio and video, screen sharing, recording, and participant controls consistent with Audio Video and Web Conferencing functional workflows.
Configuration and operational focus concentrate on web-delivered meeting flows and participant management, enabling external clients to join scheduled sessions via the site while supporting internal teams for remote delivery and client engagement across the United Kingdom. Modules inferred from the implementation include meeting scheduling, host controls, content sharing, and recording management, aligned with typical audio video and web conferencing workloads. Governance and rollout details are not specified beyond website integration, the implementation is centered on web access rather than described as a broader cross-platform rollout.
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Collaboration | Collaboration |
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2020 | 2020 |
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OneAdvanced Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Optimizely | Legacy | EpiServer CMS | Web Content Management | Content Management | n/a | 2019 | 2019 |
In 2019, OneAdvanced implemented EpiServer CMS on its website. The deployment uses EpiServer CMS as their Web Content Management platform to support corporate web publishing and digital experience functions for marketing and web operations. The implementation is the primary content platform for customer and prospect interactions on the public site.
Configuration centered on standard Web Content Management capabilities, including role based content authoring, template driven page composition, publishing workflows, and media asset management. Editorial governance was established with approval workflows and delegated publishing to align content lifecycle control across marketing teams. The architecture emphasizes an authoring layer and web facing content delivery layer typical of CMS deployments, supporting content versioning and scheduled publishing for the corporate site.
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OneAdvanced CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2023 | 2023 |
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Customer Analytics | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Support | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2016 | 2016 |
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Data Management Platform | CRM |
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2016 | 2016 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Marketing Analytics, Lead Generation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2020 | 2020 |
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OneAdvanced ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2023 | 2023 |
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OneAdvanced PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Test Automation Platform | PaaS |
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2021 | 2021 |
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Test Automation Platform | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2020 | 2020 |
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OneAdvanced IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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OneAdvanced CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at OneAdvanced
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Financial Officer | CXO | Finance | |
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Procurement Manager | Manager | Procurement | |
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Finance Business Partner | Manager | Finance | |
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HR Business Partner | Manager | HR | |
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Divisional Finance Director | Director | Finance | |
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Head of Operations | Director | Finance | |
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Head of Procurement | Director | Procurement | |
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Head of Group IT | Director | Finance | |
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Group HR Director | Director | HR | |
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Chief Executive Officer | CXO | Finance | |
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Chief Product Officer | CXO | Finance | |
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Head of DevOps (IaaS) | Director | IT | |
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Head of Product Ownership & Business Analysis | Director | Finance | |
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Development Director | Director | Finance | |
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Product Director | Director | R&D | |
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CTO | CXO | IT | |
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Apps Being Evaluated by OneAdvanced Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from OneAdvanced IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the OneAdvanced digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD OneAdvanced Technographics
OneAdvanced is a Professional Services organization based in United Kingdom,
with around 3000 employees and annual revenues of $406.0 million.
OneAdvanced operates a diverse technology stack with applications such as
Zendesk Chat, Cisco Webex Meetings and EpiServer CMS,
covering areas like Chatbots and Conversational AI, Audio Video and Web Conferencing and Web Content Management.
OneAdvanced has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Zendesk, Cisco Systems and Optimizely.
OneAdvanced recently adopted applications including
Zoominfo Platform in 2023, ServiceNow ITSM in 2023 and Cypress Test Automation in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of OneAdvanced’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates OneAdvanced’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete OneAdvanced technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.