AI Buyer Insights:

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

AdvancedWare Tech Stack and Enterprise Applications

AdvancedWare AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
LiveChat, Inc. Legacy LiveChat Chatbots and Conversational AI AI-Powered Application n/a 2019 2019
In 2019 AdvancedWare deployed LiveChat on its public website. LiveChat is a Chatbots and Conversational AI application used to provide real-time messaging and to support sales and support workflows on the corporate site. The implementation centered on an embedded web chat widget and standard conversational capabilities, including operator queues, canned responses, session transcripts and routing logic, configured to match the operational tempo of a 40-employee professional services firm. Configuration emphasized browser-based agent consoles and template-driven responses to standardize engagement and reduce setup complexity. Operational responsibility sits with customer-facing teams, with governance focused on response template ownership, chat monitoring schedules and escalation paths. Integrations with backend systems or CRM platforms are not specified in the available source, so the implementation prioritized direct website embedding and agent configuration, with LiveChat serving as AdvancedWare LiveChat Chatbots and Conversational AI interface for prospect and client interactions.
AdvancedWare Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2020 2020
In 2020, AdvancedWare implemented Microsoft 365 as its primary Collaboration platform. The United States based professional services firm of about 40 employees published the use of Office 365 Mail for corporate email on its public website, indicating email routing and domain verification were configured for external delivery. The deployment was provisioned as a cloud-first Microsoft 365 tenant with standard collaboration and productivity modules including Exchange Online mail, OneDrive for Business file sync, SharePoint Online team sites and Microsoft Teams for meetings and chat. Configuration work centered on mailbox configuration and domain hosting tied to the company website, user licensing assignment and desktop and mobile client provisioning. Operational coverage targeted core business functions such as client delivery, sales, finance and administrative teams, with centralized identity and access managed through Azure Active Directory. Governance focused on account provisioning workflows, role based access control and baseline security settings consistent with Collaboration deployments, and rollout emphasized departmental onboarding and standard user lifecycle processes.
AdvancedWare CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Mixpanel Legacy Mixpanel Marketing Analytics CRM n/a 2020 2020
In 2020 AdvancedWare implemented Mixpanel as its Marketing Analytics solution on the company website. The deployment centers on Mixpanel instrumentation using client side JavaScript to capture page views, custom event streams, user identity attributes, and session context for web visitors. Mixpanel is used to centralize behavioral data for marketing reporting and digital engagement analysis. The implementation scope focused on web analytics for the Professional Services organization, supporting marketing and product oriented workflows. Configuration work included defining an event taxonomy, mapping user profile properties, configuring funnels and cohorts within Mixpanel, and building dashboarded behavioral analytics for campaign and site performance. Governance emphasized centralized event naming conventions and staged rollout across site pages to maintain data consistency and analytic reliability.
AdvancedWare IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2020 2020
Content Delivery Network IaaS 2020 2020

IT Decision Makers and Key Stakeholders at AdvancedWare

First Name Last Name Title Function Department Email Phone
President CXO Finance
Director of IT Director IT
Vice President Marketing and Business Development VP Marketing

Apps Being Evaluated by AdvancedWare Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from AdvancedWare IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the AdvancedWare digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD AdvancedWare Technographics
AdvancedWare is a Professional Services organization based in United States, with around 40 employees and annual revenues of $8.0 million.
AdvancedWare operates a diverse technology stack with applications such as LiveChat, Microsoft 365 and Mixpanel, covering areas like Chatbots and Conversational AI, Collaboration and Marketing Analytics.
AdvancedWare has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as LiveChat, Inc., Microsoft and Mixpanel.
AdvancedWare recently adopted applications including Microsoft 365 in 2020, Mixpanel in 2020 and Microsoft Azure Cloud Services in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of AdvancedWare’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates AdvancedWare’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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