Advia Credit Union
6400 West Main St,
Kalamazoo, 49009, MI,
United States
Kalamazoo, 49009, MI,
United States
1 844-238-4228
Banking and Financial Services
Advia Credit Union Technographics
Advia Credit Union Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Advia Credit Union and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 508 Advia Credit Union employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Advia Credit Union has purchased the following applications: Paycom ATS for Applicant Tracking System in 2018, Temenos T24 for Core Banking in 2019, LogMeIn BoldChat for Chatbots and Conversational AI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Advia Credit Union is running and its propensity to invest more and deepen its relationship with Paycom , Cornerstone OnDemand , Temenos or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Advia Credit Union revenues, which have grown to $89.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Advia Credit Union intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Advia Credit Union Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Paycom | Legacy | Paycom ATS | Applicant Tracking System | HCM | n/a | 2018 | 2018 |
In 2018, Advia Credit Union deployed Paycom ATS, an Applicant Tracking System, on its corporate website. The Paycom ATS implementation surfaces job postings and captures candidate applications directly through Advia Credit Union's public careers pages, centralizing external applicant intake for the credit union's HR and recruiting function. The deployment aligns with corporate recruiting operations for the organization with approximately 508 employees.
The Paycom ATS configuration leverages standard Applicant Tracking System capabilities including requisition creation and approval workflows, online application forms, candidate profile management, resume parsing, status tracking, and configurable hiring stages. Paycom ATS provides a candidate portal and application routing to hiring managers, supporting structured review and interview scheduling workflows within the system.
Operationally the system is embedded in the Advia Credit Union website to capture applicants, enabling automated applicant intake and career site embedding. Governance is driven by HR ownership for requisition approvals and candidate status control, with workflow automation reducing manual tracking across recruiters and hiring managers. Compliance and audit trail requirements are addressed through the Applicant Tracking System's activity logging and status history features.
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Talent Management | HCM |
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2019 | 2019 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Temenos | Legacy | Temenos T24 | Core Banking | ERP Services and Operations | n/a | 2019 | 2020 |
In 2019 Advia Credit Union implemented Temenos T24 as its Core Banking application. Temenos T24 was positioned as the central account processing and ledger platform to support member onboarding, account lifecycle management, and transaction authorization workflows for the credit union.
The implementation emphasized account opening controls and transactional authorization, with AOS application review and AFA transaction approvals routed into operational workflows. E-Services specialists performed LSI ticket handling, validated AOS entries to detect potentially fraudulent applications, and managed secured message response processes as part of the core operational configuration.
Operational integrations included handling secured messages through Q2 central and participation in the pilot and launch activities for the Ava chat system, with Temenos T24 serving as the authoritative transaction and account source for those channels. The operational scope concentrated on member servicing functions managed by e-services teams, including application review, ticket resolution, and approval workflows.
Governance adjustments formalized the routing of AOS reviews and AFA approvals into the e-services queue and established fraud identification and escalation steps tied to core posting and authorization processes. Testing and assistance with Ava were conducted to support an improved member experience as part of the overall Temenos T24 Core Banking implementation.
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Credit Union Management | ERP Services and Operations |
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2019 | 2020 |
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Digital Banking | ERP Services and Operations |
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2019 | 2019 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoTo (formerly LogMeIn) | Legacy | LogMeIn BoldChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Advia Credit Union deployed LogMeIn BoldChat as a customer-facing conversational interface on its public website. LogMeIn BoldChat is used in the Chatbots and Conversational AI category to handle live chat sessions and automated conversational flows for members accessing online banking services.
The deployment is implemented as a vendor-hosted cloud chat widget embedded in site pages, providing session initiation from the website to the BoldChat service. Functional capabilities in use align with Chatbots and Conversational AI patterns, including live operator chat, scripted bot responses, canned replies, chat transcripts, and visitor presence monitoring. Configuration focuses on digital customer engagement and real-time member support rather than deep back office automation.
Operational scope is member-facing digital channels on the Advia Credit Union website, supporting online member services and customer support workflows in the United States. Governance and operational ownership follow typical banking implementations, with digital channels or member services teams responsible for chat scripts and response templates, and IT responsible for embedding, uptime, and security controls. Given the financial services context, the implementation requires attention to session security, data privacy and logging policies.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2018 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2019 | 2019 |
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2018 | 2018 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Advia Credit Union
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Advia Credit Union Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Advia Credit Union IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Advia Credit Union digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Advia Credit Union Technographics
Advia Credit Union is a Banking and Financial Services organization based in United States,
with around 508 employees and annual revenues of $89.0 million.
Advia Credit Union operates a diverse technology stack with applications such as
Paycom ATS, Temenos T24 and LogMeIn BoldChat,
covering areas like Applicant Tracking System, Core Banking and Chatbots and Conversational AI.
Advia Credit Union has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Paycom, Temenos and GoTo (formerly LogMeIn).
Advia Credit Union recently adopted applications including
Amazon Elastic Load Balancing (ELB) in 2021, Imperva Sonar in 2021 and Zoom in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Advia Credit Union’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Advia Credit Union’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Advia Credit Union technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.