Advita Pflegedienst Technographics
Advita Pflegedienst Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Advita Pflegedienst and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 40 Advita Pflegedienst employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Advita Pflegedienst has purchased the following applications: Microsoft 365 for Collaboration in 2021, Hotjar for Customer Experience in 2021, Freshservice for IT Service Management in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Advita Pflegedienst is running and its propensity to invest more and deepen its relationship with Microsoft , Contentsquare , Freshworks or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Advita Pflegedienst revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Advita Pflegedienst intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Advita Pflegedienst Tech Stack and Enterprise Applications
Advita Pflegedienst Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, Advita Pflegedienst implemented Microsoft 365 as its Collaboration platform to consolidate internal communication and document sharing for a workforce of about 40 employees in Germany. The deployment was positioned to support core business functions including care coordination, nursing team communications, scheduling and administrative back-office workflows.
The Microsoft 365 implementation centered on standard collaboration modules, including Microsoft Teams for chat and meetings, Exchange Online for email and calendaring, SharePoint for team sites and document libraries, OneDrive for personal file sync, and the Office productivity suite for authoring. Identity and access management was handled through Azure Active Directory with tenant-level user provisioning and role assignments to reflect nursing and administrative roles, and tenant policy configurations governed external sharing and file access.
Operational coverage included frontline nursing teams and administrative staff, with tenant administration and user lifecycle processes established to manage accounts and permissions. The organization continues to use Google Tag Manager on its public website at advita.de, noted separately from the Microsoft 365 tenant, and governance emphasized policy controls for document sharing and access to align collaboration settings with organizational workflows.
|
Advita Pflegedienst CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2021 | 2021 |
In 2021, Advita Pflegedienst deployed Hotjar on its public website to capture user interactions and inform digital engagement work. The deployment establishes Hotjar as the Customer Experience application for advita.de, providing session-level behavior data to support website optimization and user research.
Hotjar was implemented as a client-side script embedded across the site, configured to enable session recordings, heatmaps, and on-site feedback surveys consistent with Customer Experience capabilities. The Hotjar implementation is integrated with the Usercentrics Consent Management Platform on advita.de so tracking is gated by declared consent settings, and instrumentation is scoped to the public site pages used for service information and client engagement. Operational ownership is described in web and marketing functions, with instrumentation managed within Hotjar configuration and consent controls enforced via Usercentrics.
|
Advita Pflegedienst ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | Freshservice | IT Service Management | ITSM | n/a | 2024 | 2024 |
In 2024 Advita Pflegedienst implemented Freshservice as its IT Service Management platform. The deployment uses Freshservice as a cloud SaaS instance and is exposed on the company website to capture user requests and provide a customer facing self service entry point.
The implementation centers on standard IT Service Management functional modules, including incident management workflows, a service catalog and a knowledge base, and a self service portal configured for web ticket intake. Freshservice was configured for automated ticket routing and templated responses to support a small IT support team, aligned with the scale of a 40 person healthcare provider.
Integrations are concentrated on website contact form ingestion and email based ticket creation to route inbound requests into Freshservice queues, ensuring web and email remain the primary intake channels. Operational scope covers internal IT support and administrative operations in Germany, with the Freshservice self service portal serving both staff and operational users.
Governance was structured around service owner assignment and SLA queues, with configuration of request types and approval workflows to standardize triage and resolution processes. The narrative reflects Advita Pflegedienst Freshservice IT Service Management as the central system for capturing, categorizing and managing service requests across the organization.
|
Advita Pflegedienst IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
 |
|
|
Application Hosting and Computing Services | IaaS |
|
2013 | 2013 |
|
IT Decision Makers and Key Stakeholders at Advita Pflegedienst
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Advita Pflegedienst Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||