AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Aed Sicad Tech Stack and Enterprise Applications

Aed Sicad Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2020 2020
In 2020 Aed Sicad implemented Microsoft 365 to deliver Collaboration capabilities for its professional services operations. The deployment supports a 190 employee firm based in Germany and is referenced on the company website, aligning the application with corporate communications and document-centric business functions. The Microsoft 365 implementation emphasizes cloud-based productivity and collaboration functionality, including enterprise email and calendaring, real-time chat and meeting workflows, and centralized document storage with co-authoring and version controls consistent with Collaboration platforms. Tenant configuration appears to include role-driven provisioning and policy-oriented controls to manage access and data handling across project teams and client-facing groups. Operational coverage spans corporate communications, project delivery teams and internal knowledge management across departments, with administration centralized under IT governance. Rollout and governance practices focus on phased user enablement, administrative role segregation and policy enforcement to standardize collaboration workflows and reduce ad hoc file exchange.
Aed Sicad Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Contao Legacy Contao Web Content Management Content Management n/a 2011 2011
In 2011, Aed Sicad deployed Contao as its Web Content Management solution for its public corporate website. The implementation established Contao as the primary content platform for the company website operated by this Germany based professional services firm. The Contao implementation centers on standard Web Content Management capabilities, including template driven page rendering, structured content authoring, media management and backend site administration. The deployment leverages role and permission controls and extension based modules to manage page templates, navigation structure and editorial access, aligning with common CMS functional workflows. Operational ownership is centered on marketing and corporate communications teams, with content editors and site administrators responsible for routine publishing and site maintenance. Aed Sicad Contao Web Content Management is used to support corporate website publishing and ongoing content governance through editorial workflows and administrative controls.
Aed Sicad CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zendesk Legacy Zendesk Service Customer Support CRM n/a 2022 2022
In 2022 Aed Sicad implemented Zendesk Service on its website to centralize customer-facing support workflows and align its support operations with the Customer Support category. The deployment is explicitly web-facing, embedding the Zendesk Service application into the company website to capture inbound customer inquiries from professional services clients in Germany. The implementation focuses on core Customer Support capabilities, including web-based ticketing, a website support widget for ticket creation and live contact, self-service knowledge management, and automated routing and workflow rules for ticket triage. Zendesk Service was configured to support agent workspaces with templated responses, escalation paths, and SLA-oriented queues to standardize incident handling and response cadence. Operational coverage is centered on the customer service function within Aed Sicad, using the website as the primary intake channel for client requests and issue tracking. Governance changes emphasize centralized ticket triage, consistent response templates, and formalized escalation procedures to operationalize the Zendesk Service workflow across support staff.
Marketing Automation CRM 2020 2020
Aed Sicad IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2020 2020
Aed Sicad CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2019 2019

IT Decision Makers and Key Stakeholders at Aed Sicad

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Aed Sicad Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Aed Sicad IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Aed Sicad digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Aed Sicad Technographics
Aed Sicad is a Professional Services organization based in Germany, with around 190 employees and annual revenues of $20.0 million.
Aed Sicad operates a diverse technology stack with applications such as Microsoft 365, Contao and Zendesk Service, covering areas like Collaboration, Web Content Management and Customer Support.
Aed Sicad has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft, Contao and Zendesk.
Aed Sicad recently adopted applications including Zendesk Service in 2022, Microsoft 365 in 2020 and SendinBlue in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Aed Sicad’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Aed Sicad’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Aed Sicad technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.