Horsham, 19044, PA,
United States
Aegis Industrial Software Technographics
Aegis Industrial Software Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Aegis Industrial Software and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 160 Aegis Industrial Software employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Aegis Industrial Software has purchased the following applications: Zendesk Chat for Chatbots and Conversational AI in 2016, Microsoft 365 for Collaboration in 2017, Packet Tide ExpressionEngine CMS (ex EllisLab) for Web Content Management in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Aegis Industrial Software is running and its propensity to invest more and deepen its relationship with Zendesk , Microsoft , Packet Tide or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Aegis Industrial Software revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Aegis Industrial Software intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Aegis Industrial Software Tech Stack and Enterprise Applications
Aegis Industrial Software AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, Aegis Industrial Software implemented Zendesk Chat on its website. The deployment used Zendesk Chat, classified as Chatbots and Conversational AI, to provide web embedded real time messaging to support customer service and pre sales engagement. This implementation links Aegis Industrial Software, Zendesk Chat, Chatbots and Conversational AI to website driven customer engagement and frontline support workflows.
Configuration emphasized a web chat widget, proactive chat invitations, canned responses, session transcript capture, and agent routing and queuing to manage live conversations. Operational scope covered the corporate website and internal customer support and sales functions, with governance focused on agent onboarding, scripted response templates, and chat handling rules to standardize customer interactions.
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Aegis Industrial Software Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Aegis Industrial Software implemented Microsoft 365 to support Collaboration across the organization, and their public website references show active use of Microsoft 365 services. The deployment establishes Microsoft 365 as the core Collaboration platform for corporate email, document sharing, and team communication.
Microsoft 365 was provisioned to deliver standard Collaboration capabilities, including Exchange Online for mail, SharePoint Online for document management and intranet content, Microsoft Teams for meetings and persistent chat, and OneDrive for individual file sync. Identity and access control are aligned with an Azure Active Directory tenant model, supporting centralized user provisioning, single sign on, and role based access controls consistent with Microsoft 365 administration.
Operational coverage is focused on the professional services business functions of the firm, including internal corporate communications, project level collaboration, and client facing information exchange. Governance details visible from public sources indicate tenant level administration and standard Microsoft 365 policy configuration as the primary mechanisms for controlling access and data handling within the Collaboration environment.
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Aegis Industrial Software Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Packet Tide | Legacy | Packet Tide ExpressionEngine CMS (ex EllisLab) | Web Content Management | Content Management | n/a | 2011 | 2011 |
In 2011, Aegis Industrial Software implemented Packet Tide ExpressionEngine CMS ex EllisLab on its corporate website. Packet Tide ExpressionEngine CMS is deployed as the organization Web Content Management solution to centralize content authoring, template management, channel based publishing, asset management, and URL routing for aiscorp.com.
Operational ownership is concentrated in marketing and web operations functions, with role based accounts, editorial workflows and permission controls supporting staged content creation and publishing. The implementation uses ExpressionEngine channel structures and template groups as the primary content model, and governance centers on template versioning and editorial approvals within the Web Content Management environment to maintain consistent branding and controlled publishing.
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Aegis Industrial Software CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Aegis Industrial Software TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Aegis Industrial Software IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Aegis Industrial Software
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Aegis Industrial Software Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||