East Rutherford, 07073, NJ,
United States
AEGIS Insurance Services USA Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by AEGIS Insurance Services USA and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 AEGIS Insurance Services USA employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that AEGIS Insurance Services USA has purchased the following applications: ServiceNow AI Platform for Generative AI Platforms in 2022, Cisco Webex Meetings for Audio Video and Web Conferencing in 2018, Adobe Experience Manager for Digital Asset Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems AEGIS Insurance Services USA is running and its propensity to invest more and deepen its relationship with ServiceNow , Cisco Systems , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing AEGIS Insurance Services USA revenues, which have grown to $2.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for AEGIS Insurance Services USA intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ServiceNow | Legacy | ServiceNow AI Platform | Generative AI Platforms | AI Development | n/a | 2022 | 2022 |
In 2022, AEGIS Insurance Services USA deployed the ServiceNow AI Platform as a Generative AI Platforms solution to modernize IT service management and centralize operations. The initiative originated in the IT Office of the CIO, which includes PMO, IT Governance, Compliance, IT Finance, Service Management, IT Strategy, and Procurement, and targeted elimination of unstructured email, phone based work, and spreadsheet updates that hampered productivity.
The deployment instrumented core ITSM capabilities including Incident Management and Change Management, with both applications operational within a month, and a Knowledge Base driven self-service portal. AEGIS extended the Now Platform with custom applications such as an Out-of-the-Office Management tool backed by a 28 reason back end table, Governance Risk and Compliance, Problem Management customizations for security incident tracking, and customized IT Financial Management, Asset and Cost Management, Vendor Performance Management, Project Portfolio Management, and Facilities Service Automation.
Architecturally the ServiceNow AI Platform was delivered as a cloud based SaaS Now Platform with a single data model that centralized information and workflows for cross functional use. Integrations explicitly implemented include HR and payroll systems for out of office scheduling and an integrated linkage between Contracts, Vendor and Financial Management functions within the platform, while automated workflows convert employee emails into facility requests and route approvals.
Governance and process transformation included importing the IT risk matrix into GRC, creating manual and automated controls and control tests to allow single view validation of chain of command and separation of duties. Dashboards, reporting, and email notifications were configured to provide real time project status and operational transparency across IT and downstream business consumers.
Outcomes documented by AEGIS include centralized information, streamlined workflows, expanded visibility into IT operations, and rapid time to first value driven by the cloud SaaS model which reduced infrastructure management effort and let the team focus on feature development. The solution also generated organic demand across other divisions for additional Now Platform applications.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2018 | 2018 |
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Experience Manager | Digital Asset Management | Content Management | n/a | 2017 | 2017 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Tag Management | CRM |
|
2022 | 2022 |
|
TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2022 | 2022 |
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| Date | Company | Status | Vendor | Product | Category | Market |
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