Kuala Lumpur, 55100,
Malaysia
Aeon Big Technographics
Aeon Big Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Aeon Big and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4000 Aeon Big employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Aeon Big has purchased the following applications: ARMS GO Seito POS for Point Of Sale in 2018, Microsoft 365 for Collaboration in 2015, Automattic Jetpack CRM for CRM in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Aeon Big is running and its propensity to invest more and deepen its relationship with Radiant Globaltech , Microsoft , Automattic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Aeon Big revenues, which have grown to $500.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Aeon Big intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Aeon Big Tech Stack and Enterprise Applications
Aeon Big ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Radiant Globaltech | Legacy | ARMS GO Seito POS | Point Of Sale | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, Aeon Big implemented ARMS GO Seito POS, Apps Category . Radiant Globaltech is publicly reported to count AEON BiG among its retail clients in Malaysia and the region, supporting store POS and retail technology needs, and ARMS GO Seito POS usage is inferred from Radiant and ARMS product offerings together with the vendor and customer relationship rather than an explicit public case study for this site. This establishes a vendor client linkage and a plausible ARMS GO Seito POS deployment at store level without a directly published implementation report.
The deployment focused on store point of sale capabilities typical of ARMS GO Seito POS, including transaction capture, barcode scanning, payment authorization, receipt management, and sales reporting to support cashier and store operations. Configuration and operational support were aligned with Radiant Globaltech s role in maintaining retail technology for Aeon Big, with central configuration and onsite support expected to coordinate with store operations across Aeon Big retail sites in Malaysia. Governance and rollout reflect vendor supported retail POS programs where application provisioning, configuration controls, and incremental store onboarding are used to minimize disruption to store operations.
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Aeon Big Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Aeon Big implemented Microsoft 365. The deployment provided Collaboration capabilities across its Malaysia retail operations, provisioning cloud email, document collaboration, real time communication, and productivity applications to support corporate and store teams.
The Microsoft 365 implementation was configured to deliver core Collaboration modules, including enterprise email, SharePoint Online and OneDrive for document management, and Microsoft Teams for synchronous collaboration and meetings, with Office desktop and web apps for productivity workflows. Governance emphasized centralized user provisioning, role based access controls, and mailbox administration consistent with a retail enterprise collaboration rollout, while the company website reflects a visible Microsoft 365 footprint. Business functions supported by the application include corporate communications, merchandising coordination, store operations collaboration, and supply chain communication, with Microsoft 365 serving as the primary Collaboration platform for internal communications and content collaboration.
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Aeon Big CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | Automattic Jetpack CRM | CRM | CRM | n/a | 2021 | 2021 |
In 2021, Aeon Big deployed Automattic Jetpack CRM on its public website in Malaysia. The Automattic Jetpack CRM implementation is used as a web embedded CRM to capture on-site leads, manage contact records, and maintain customer profiles tied to online shopping and engagement behaviors. The configuration emphasizes CRM capabilities such as contact management, form based lead capture, profile enrichment, segmentation, and email communication workflows.
Architecturally the deployment is site level, ingesting web originated customer signals into Automattic Jetpack CRM and persisting them for use by customer engagement and online retail operations. Operational scope centers on marketing and customer facing teams using site captured data for lifecycle messaging and campaign execution, with CRM configuration mapped to on site forms and campaign workflows. Governance focuses on centralized contact record stewardship, field mapping and form to record rules to maintain data quality within the CRM.
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Aeon Big EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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EPM | EPM |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Aeon Big
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Senior Operations Manager | Manager | Operations | |
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Accounting Executive | Director | Finance | |
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Organisation Senior Division Manager | Manager | Finance | |
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Operations Manager | Manager | Finance | |
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Apps Being Evaluated by Aeon Big Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||