St Louis, 68300,
France
Aeroport Bale Mulhouse Technographics
Aeroport Bale Mulhouse Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Aeroport Bale Mulhouse and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Aeroport Bale Mulhouse employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Aeroport Bale Mulhouse has purchased the following applications: Microsoft 365 for Collaboration in 2021, Zendesk Service for Customer Support in 2021, Amazon SES for Transactional Email in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Aeroport Bale Mulhouse is running and its propensity to invest more and deepen its relationship with Microsoft , Zendesk , Intuit or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Aeroport Bale Mulhouse revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Aeroport Bale Mulhouse intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Aeroport Bale Mulhouse Tech Stack and Enterprise Applications
Aeroport Bale Mulhouse Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, Aeroport Bale Mulhouse implemented Microsoft 365 as its principal Collaboration platform for corporate communication and document sharing. The deployment is tied to the airport operator in France and reflects a cloud-first standardization on Microsoft 365 for collaboration workflows across the organization.
Microsoft 365 deployment at Aeroport Bale Mulhouse includes core Collaboration capabilities, notably Exchange Online for corporate email, SharePoint Online for intranet and document libraries, Microsoft Teams for meetings and persistent chat, and OneDrive for personal file sync. Configuration emphasis is on mailbox consolidation, team sites for operational units, and collaborative document versioning to support routine operational and administrative functions.
Public site artifacts indicate Microsoft 365 assets are surfaced on the company website, showing web-hosted content and links tied to the tenant. Operational coverage is consistent with an organization of approximately 200 employees, extending collaboration services to operations, administration, and communications departments, with user lifecycle management aligned to a centralized tenant.
Governance appears to follow standard Microsoft 365 patterns, with centralized identity and access control likely managed through Azure Active Directory, group based provisioning, and policy driven access for collaboration resources. The implementation aligns Microsoft 365 features with corporate governance for email retention and document access while providing a unified Collaboration environment for the airport operator.
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Aeroport Bale Mulhouse CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2021 | 2021 |
In 2021 Aeroport Bale Mulhouse implemented Zendesk Service for Customer Support on its public website. The deployment embedded Zendesk Service web widget and ticketing interfaces into the airport site to capture passenger inquiries and to centralize case intake from web-originated requests.
Configuration emphasized core Customer Support capabilities including ticket lifecycle management, a searchable knowledge base, agent workspaces with macros and automated routing rules, and supervisor dashboards for operational oversight. Operational scope targeted passenger services and front-line customer support teams at the airport, with workflows defined for inquiry classification, prioritization and agent assignment, and web-based ticket creation serving as the primary integration touchpoint with the airport website.
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Marketing Automation | CRM |
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2021 | 2021 |
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Aeroport Bale Mulhouse PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon SES | Transactional Email | PaaS | n/a | 2021 | 2021 |
In 2021, Aeroport Bale Mulhouse implemented Amazon SES to support Transactional Email on its public website. The deployment focuses on delivering passenger-facing transactional messages originated from the website and administrative web interfaces.
Amazon SES was configured to handle SMTP and API-based sending workflows, template management for consistent message content, and automated bounce and complaint processing to maintain sender reputation. Email authentication methods such as SPF and DKIM were applied to sending identities, and delivery configuration included setting up sending quotas and regional endpoints within the AWS environment.
Operational scope encompassed customer service and web operations teams responsible for transactional flows on the website, with administrative controls in the Amazon SES console used for identity and sending governance. The implementation centers the Amazon SES application in the airport's digital communication layer, aligning the Transactional Email capability with website-triggered notifications and internal alerting workflows.
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Aeroport Bale Mulhouse IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Aeroport Bale Mulhouse CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2011 | 2011 |
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IT Decision Makers and Key Stakeholders at Aeroport Bale Mulhouse
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Aeroport Bale Mulhouse Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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