AI Buyer Insights:

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Aesop United Kingdom Tech Stack and Enterprise Applications

Aesop United Kingdom ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle NetSuite ERP ERP Financial ERP n/a 2017 2017
In 2017 Aesop United Kingdom deployed Oracle NetSuite ERP as its cloud-based ERP Financial platform to centralize regional finance operations. The implementation established a London-based processing hub that governs transactional finance activities for Southern Europe, explicitly covering France, Belgium and the Netherlands offices and an associated group of stores. The Oracle NetSuite ERP configuration focuses on accounts payable and cash control workflows, including supplier invoice processing, payment runs, corporate credit card administration with monthly reconciliations, employee reimbursement entry and payment, and petty cash process maintenance. Configuration and workflow design emphasize centralized AP processing, standardized approval sequences and role-based access controls to support cross-border bookkeeping and local store cash handling. Operationally the Accounts Payable Officer for Southern Europe is assigned primary responsibility for executing these processes from the London Office, using the cloud-based Oracle NetSuite ERP to perform invoice payment, card reconciliations and reimbursement tasks for the specified countries and retail sites. This structure positions the finance function and store operations to operate against a single ERP Financial instance with centralized governance and consistent transactional controls.
Aesop United Kingdom AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zendesk Legacy Zendesk Chat Chatbots and Conversational AI AI-Powered Application n/a 2017 2017
In 2017, Aesop United Kingdom implemented Zendesk Chat on its website. The deployment uses Zendesk Chat, categorized as Chatbots and Conversational AI, to provide real-time customer messaging across the ecommerce storefront and support pages. Aesop United Kingdom uses Zendesk Chat in the Chatbots and Conversational AI category to support ecommerce customer service and web-based support workflows. The Zendesk Chat setup is web-embedded as a chat widget that captures customer inquiries, routes live conversations to the retail support team, and retains conversation history for follow-up, with canned responses and scripted message templates used to standardize agent interactions and preserve session context across visits.
Aesop United Kingdom Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2015 2015
In 2015, Aesop United Kingdom deployed Microsoft 365 as a Collaboration platform to consolidate productivity, email, and content workflows across its United Kingdom operations. The implementation is observable in use on the company website, indicating Microsoft 365 components are employed for both internal collaboration and externally facing content authoring and site-related workflows. Microsoft 365 was configured to deliver core Collaboration capabilities including Exchange Online email, SharePoint Online for content and site management, OneDrive file synchronization, Microsoft Teams collaboration, and Office desktop and web applications to support document collaboration, co-authoring, and version control. Operational scope covered the organization’s mid-market environment of roughly 230 employees, and governance centered on tenant administration, user provisioning, and access control consistent with Collaboration deployments for enterprise productivity and content management.
Collaboration Collaboration 2020 2020
Aesop United Kingdom Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Web Content Management Content Management 2020 2020
Aesop United Kingdom eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2017 2017
Aesop United Kingdom CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Data Platform CRM 2021 2021
Customer Support CRM 2018 2018
Marketing Analytics CRM 2014 2014
Marketing Analytics CRM 2017 2017
Aesop United Kingdom ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2020 2020
IT Service Management ITSM 2021 2021
Aesop United Kingdom IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2014 2014
Application Hosting and Computing Services IaaS 2018 2018
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2018 2018
Content Delivery Network IaaS 2017 2017

IT Decision Makers and Key Stakeholders at Aesop United Kingdom

First Name Last Name Title Function Department Email Phone
Head of Finance, Europe Director Finance
Senior Finance Manager, Europe Manager Finance
Financial Accountant Manager Finance

Apps Being Evaluated by Aesop United Kingdom Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Aesop United Kingdom IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Aesop United Kingdom digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Aesop United Kingdom Technographics
Aesop United Kingdom is a Manufacturing organization based in United Kingdom, with around 230 employees and annual revenues of $30.0 million.
Aesop United Kingdom operates a diverse technology stack with applications such as Oracle NetSuite ERP, Zendesk Chat and Microsoft 365, covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Aesop United Kingdom has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle, Zendesk and Microsoft.
Aesop United Kingdom recently adopted applications including Insider Connect in 2021, Atlassian Jira Service Desk in 2021 and Crossware in 2020, highlighting its ongoing modernization strategy.
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Our research team continuously updates Aesop United Kingdom’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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