London, WC1N 3LU,
United Kingdom
Aesop United Kingdom Technographics
Aesop United Kingdom Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Aesop United Kingdom and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 230 Aesop United Kingdom employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Aesop United Kingdom has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2017, Zendesk Chat for Chatbots and Conversational AI in 2017, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Aesop United Kingdom is running and its propensity to invest more and deepen its relationship with Oracle , Zendesk , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Aesop United Kingdom revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Aesop United Kingdom intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Aesop United Kingdom Tech Stack and Enterprise Applications
Aesop United Kingdom ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2017 | 2017 |
In 2017 Aesop United Kingdom deployed Oracle NetSuite ERP as its cloud-based ERP Financial platform to centralize regional finance operations. The implementation established a London-based processing hub that governs transactional finance activities for Southern Europe, explicitly covering France, Belgium and the Netherlands offices and an associated group of stores.
The Oracle NetSuite ERP configuration focuses on accounts payable and cash control workflows, including supplier invoice processing, payment runs, corporate credit card administration with monthly reconciliations, employee reimbursement entry and payment, and petty cash process maintenance. Configuration and workflow design emphasize centralized AP processing, standardized approval sequences and role-based access controls to support cross-border bookkeeping and local store cash handling.
Operationally the Accounts Payable Officer for Southern Europe is assigned primary responsibility for executing these processes from the London Office, using the cloud-based Oracle NetSuite ERP to perform invoice payment, card reconciliations and reimbursement tasks for the specified countries and retail sites. This structure positions the finance function and store operations to operate against a single ERP Financial instance with centralized governance and consistent transactional controls.
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Aesop United Kingdom AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, Aesop United Kingdom implemented Zendesk Chat on its website. The deployment uses Zendesk Chat, categorized as Chatbots and Conversational AI, to provide real-time customer messaging across the ecommerce storefront and support pages.
Aesop United Kingdom uses Zendesk Chat in the Chatbots and Conversational AI category to support ecommerce customer service and web-based support workflows. The Zendesk Chat setup is web-embedded as a chat widget that captures customer inquiries, routes live conversations to the retail support team, and retains conversation history for follow-up, with canned responses and scripted message templates used to standardize agent interactions and preserve session context across visits.
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Aesop United Kingdom Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Aesop United Kingdom deployed Microsoft 365 as a Collaboration platform to consolidate productivity, email, and content workflows across its United Kingdom operations. The implementation is observable in use on the company website, indicating Microsoft 365 components are employed for both internal collaboration and externally facing content authoring and site-related workflows.
Microsoft 365 was configured to deliver core Collaboration capabilities including Exchange Online email, SharePoint Online for content and site management, OneDrive file synchronization, Microsoft Teams collaboration, and Office desktop and web applications to support document collaboration, co-authoring, and version control. Operational scope covered the organization’s mid-market environment of roughly 230 employees, and governance centered on tenant administration, user provisioning, and access control consistent with Collaboration deployments for enterprise productivity and content management.
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Collaboration | Collaboration |
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2020 | 2020 |
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Aesop United Kingdom Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2020 | 2020 |
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Aesop United Kingdom eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2017 | 2017 |
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Aesop United Kingdom CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Data Platform | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Aesop United Kingdom ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2021 | 2021 |
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Aesop United Kingdom IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Aesop United Kingdom
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Head of Finance, Europe | Director | Finance | ||||
| Senior Finance Manager, Europe | Manager | Finance | ||||
| Financial Accountant | Manager | Finance |
Apps Being Evaluated by Aesop United Kingdom Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||