Zagreb, 10000,
Croatia
Aether Signum Technographics
Aether Signum Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Aether Signum and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Aether Signum employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Aether Signum has purchased the following applications: Microsoft 365 for Collaboration in 2018, FreshDesk Customer Support for Customer Support in 2024, Pathwire Mailgun for Transactional Email in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Aether Signum is running and its propensity to invest more and deepen its relationship with Microsoft , Freshworks , Sinch or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Aether Signum revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Aether Signum intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Aether Signum Tech Stack and Enterprise Applications
Aether Signum Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Aether Signum implemented Microsoft 365 to support Collaboration functions across its small professional services operation. Aether Signum is using Microsoft 365 on their website, which signals an active cloud hosted Microsoft 365 tenant driving both internal and external content touchpoints.
The Microsoft 365 deployment is centered on Collaboration capabilities typical for the suite, including email and mailbox services, document collaboration and file storage, and real time communication tools to support internal communications and document management. Operational scope is proportionate to a 10 person firm, with centralized administration, user provisioning and basic governance controls applied at the tenant level to align Microsoft 365 Collaboration with the companys business functions.
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Aether Signum CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | FreshDesk Customer Support | Customer Support | CRM | n/a | 2024 | 2024 |
In 2024, Aether Signum implemented FreshDesk Customer Support to centralize client inquiries for its professional services operations in Croatia. The FreshDesk Customer Support deployment is delivered as a cloud SaaS instance and is surfaced directly on Aether Signum's public website to capture web forms and inbound customer messages. This configuration aligns the application with the firm’s small team model, routing client facing requests into a unified ticketing stream.
Configuration focused on standard Customer Support modules such as ticketing, web form intake, knowledge base, email channel, and a web chat interface. Workflows include automated ticket assignment, tagging, canned responses, and SLA rules to structure day to day support operations across consultants and operations staff. Governance is organized around a centralized support inbox and role based access controls within FreshDesk Customer Support, with the website integration serving as the primary public touchpoint.
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Aether Signum PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sinch | Legacy | Pathwire Mailgun | Transactional Email | PaaS | n/a | 2018 | 2018 |
In 2018, Aether Signum implemented Pathwire Mailgun to handle Transactional Email for its public website. The deployment is focused on website-originated messages such as contact form confirmations and other transactional notifications.
The implementation leverages Pathwire Mailgun Transactional Email capabilities, using standard SMTP relay and REST API patterns for outbound delivery, templated message rendering, and webhooks for event tracking and deliverability monitoring. Integration scope is limited to the company website and internal email workflows, managed by in-house staff consistent with a ten person professional services firm. Governance emphasizes sending domain authentication, template version control, and basic bounce and spam monitoring to maintain deliverability and operational continuity.
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IT Decision Makers and Key Stakeholders at Aether Signum
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Apps Being Evaluated by Aether Signum Executives
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