Campeche, 24040,
Mexico
Aez AC Technographics
Aez AC Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Aez AC and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2 Aez AC employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Aez AC has purchased the following applications: Hubspot Live Chat for Chatbots and Conversational AI in 2020, Google Workspace (Formerly Google G-Suite) for Collaboration in 2012, Five9 Cloud for Call Center in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Aez AC is running and its propensity to invest more and deepen its relationship with HubSpot , Google , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Aez AC revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Aez AC intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Aez AC Tech Stack and Enterprise Applications
Aez AC AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Aez AC deployed Hubspot Live Chat on their public website. The company implemented Hubspot Live Chat as an embedded web chat widget, placing the application squarely in the Chatbots and Conversational AI category for customer engagement and lead capture on their site in Mexico.
The Hubspot Live Chat implementation is scoped to website-based customer interactions and sales inquiry handling, typical for a two person professional services firm. Functional capabilities in use align with Chatbots and Conversational AI norms, including live chat routing to a shared inbox, automated greeting flows and contact capture for lead qualification, with conversation history retained in the Hubspot Live Chat interface. Governance and operational handling are lightweight and centralized, with the small team managing inbound messages and follow up directly through the Hubspot Live Chat console.
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Aez AC Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2012 | 2012 |
In 2012, Aez AC implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. The two-person professional services firm based in Mexico uses Google Workspace across its entire organization, and the vendor presence is visible on the company website. The deployment is a cloud-hosted SaaS configuration provisioned to the company domain and intended to centralize email and document workflows.
Google Workspace (Formerly Google G-Suite) was configured to deliver core Collaboration modules including Gmail, Google Drive, Google Docs editors, Google Calendar, and Google Meet to support client communication, document co-authoring, scheduling, and remote meetings. Administrative setup reflects the small organizational size, focusing on user account provisioning, shared drive organization, and basic access controls. These modules map directly to operational workflows for communication, document management, and appointment coordination.
The implementation operates as a cloud-native collaboration layer accessible from web and mobile endpoints, and references to Google Workspace appear on the company website for contact and outreach. No external integrations beyond the Google Workspace footprint are specified, the operational scope is company-wide within Aez AC, and business functions impacted include communications, document collaboration, and scheduling. Governance and security are managed through the Google Workspace admin console and standard account and sharing controls.
Ongoing management and rollout are scaled to a two-person organization, relying on centralized administrative controls and shared drive conventions rather than formal change management processes. The Google Workspace deployment provides the Collaboration foundation for Aez AC’s client-facing and internal productivity activities.
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Collaboration | Collaboration |
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2023 | 2023 |
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Aez AC CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Five9 | Legacy | Five9 Cloud | Call Center | CRM | n/a | 2020 | 2020 |
In 2020, Aez AC implemented Five9 Cloud for Call Center operations on its website. The cloud deployment was provisioned as a web-facing contact channel embedded on harmonhall.com and sized to serve the companys two employees, aligning the Call Center application with day-to-day customer contact handling.
Five9 Cloud was configured for browser-based agent access and a click-to-call widget integrated into the public site, delivering inbound call routing and queue management for customer service and sales inquiries. Standard Call Center capabilities were applied in a small-team configuration, including queue-based routing, basic IVR prompts, call recording and session logging, with administrative controls held internally for phone number provisioning, routing rules and simple reporting.
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CRM | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Aez AC IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Aez AC
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Aez AC Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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