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Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Affarsverken Energi Karlskrona Data, Technology Stack, and Enterprise Applications
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
ReadSpeaker Holding Legacy ReadSpeaker Text to Speech Natural Language Processing AI-Powered Application n/a 2014 2014
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2019 2019
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Puzzel Legacy Puzzel Contact Centre Call Center CRM n/a 2017 2017
In 2017, Affarsverken Energi Karlskrona implemented Puzzel Contact Centre as its primary Call Center solution, surfacing contact options directly on the corporate website. The deployment directed inbound customer contacts to a centralized customer service queue managed through Puzzel Contact Centre, enabling web-provided entry points for consumers and business customers contacting the municipal utility. The implementation follows a cloud-oriented call center architecture typical for the Call Center category, with browser-based agent interfaces, inbound voice routing, and web channel capture such as click-to-call or contact form escalation into the contact queue. Operational scope is focused on the customer service function within the 20-employee utility, standardizing agent handling workflows and website-to-contact-center routing to consolidate inbound customer interactions through Puzzel Contact Centre.
Tag Management CRM 2019 2019
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2017 2017
Content Delivery Network IaaS 2020 2020
IT Decision Makers and Key Stakeholders at Affarsverken Energi Karlskrona
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Affarsverken Energi Karlskrona Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Affarsverken Energi Karlskrona Technographics

Affarsverken Energi Karlskrona is a Utilities organization based in Sweden, with around 20 employees and annual revenues of $2.0 million.

Affarsverken Energi Karlskrona operates a diverse technology stack with applications such as ReadSpeaker Text to Speech, Microsoft 365 and Puzzel Contact Centre, covering areas like Natural Language Processing, Collaboration and Call Center.

Affarsverken Energi Karlskrona has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as ReadSpeaker Holding, Microsoft and Puzzel.

Affarsverken Energi Karlskrona recently adopted applications including Cloudflare CDN in 2020, Microsoft 365 in 2019 and Google Tag Manager in 2019, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Affarsverken Energi Karlskrona’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Affarsverken Energi Karlskrona’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Affarsverken Energi Karlskrona technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.