Charlotte, 28269, NC,
United States
Affinity Energy Technographics
Affinity Energy Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Affinity Energy and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Affinity Energy employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Affinity Energy has purchased the following applications: Microsoft 365 for Collaboration in 2016, FreshDesk Customer Support for Customer Support in 2020, Cloudflare CDN for Content Delivery Network in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Affinity Energy is running and its propensity to invest more and deepen its relationship with Microsoft , Freshworks , Cloudflare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Affinity Energy revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Affinity Energy intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Affinity Energy Tech Stack and Enterprise Applications
Affinity Energy Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016 Affinity Energy implemented Microsoft 365 as its Collaboration platform. Publicly observable site assets show Affinity Energy is using Microsoft 365 on their website, providing the primary cloud productivity and content layer for the organization. The deployment supports a 10-person utilities firm and aligns Microsoft 365 capabilities with core team productivity and external-facing content needs.
Functionally the Microsoft 365 implementation reflects standard Collaboration capabilities, including cloud email, document storage and sharing, and real-time collaboration tools such as OneDrive, SharePoint, and Microsoft Teams. Administration and governance appear to be centralized and tenant-centric given the company size, with account and access controls used to manage employee identities and content access. Operational coverage emphasizes internal communications, document collaboration, and customer-facing touchpoints surfaced through the corporate website.
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Affinity Energy CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | FreshDesk Customer Support | Customer Support | CRM | n/a | 2020 | 2020 |
In 2020, Affinity Energy implemented FreshDesk Customer Support on its website to centralize customer-facing service interactions. The FreshDesk Customer Support deployment is a cloud based, web embedded support channel that captures inquiries via an on-site widget and converts them into tracked tickets. The implementation uses standard Customer Support capabilities including ticketing, email capture, knowledge base content, and automated routing to consolidate contacts into a single support queue. This configuration supports core customer service and account management functions for the small utilities operator.
Architecture centers on the FreshDesk Customer Support application integrated into the website front end, with ticket lifecycle and agent access managed inside the FreshDesk console. Operational scope is small business scale, with support responsibilities concentrated within the company’s customer service and account teams. Governance was implemented through configured ticket routing, priority and status workflows, knowledge base authoring, and escalation rules to standardize response handling and internal handoffs.
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Affinity Energy IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cloudflare | Legacy | Cloudflare CDN | Content Delivery Network | IaaS | n/a | 2022 | 2022 |
In 2022, Affinity Energy implemented Cloudflare CDN on its public website. Affinity Energy implemented Cloudflare CDN, a Content Delivery Network, to serve site assets and static content via an external edge delivery layer for the corporate website hosted at affinityenergy.com.
The deployment centers on standard CDN architecture, using Cloudflare CDN as a reverse proxy and edge cache in front of the origin web server, with DNS records pointed to Cloudflare and TLS termination handled at the edge. Configuration scope includes cache-control and origin fetch behavior, caching policies for static assets, and certificate provisioning, managed by the company web operations function. Operational coverage is limited to the public website and associated web assets, with governance focused on cache rule management and certificate lifecycle to ensure consistent delivery and origin protection.
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Affinity Energy CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Affinity Energy
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Affinity Energy Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||