AI Buyer Insights:

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

AFNOR Group Tech Stack and Enterprise Applications

AFNOR Group eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle Commerce Platform ( ex ATG Web Commerce ) eCommerce eCommerce n/a 2011 2011
In 2011, AFNOR Group implemented Oracle Commerce Platform ( ex ATG Web Commerce ) as the primary eCommerce engine for its customer-facing website. The Oracle Commerce Platform ( ex ATG Web Commerce ) engagement is positioned on AFNOR's public site, providing an enterprise Java-based commerce architecture to support online product and standards sales within the eCommerce category. The implementation delivered standard eCommerce functional areas including storefront management, product catalog and merchandising control, search-driven product discovery, and checkout workflows. Operational scope centered on the AFNOR website in France, with ongoing administration by IT and e-commerce operations teams, and governance focused on catalog and merchandising workflows administered through the Oracle Commerce Platform ( ex ATG Web Commerce ).
AFNOR Group CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Contentsquare Legacy Hotjar Customer Experience CRM n/a 2015 2015
In 2015, AFNOR Group implemented Hotjar on its website as part of its Customer Experience tooling. Hotjar was deployed via a client-side JavaScript snippet embedded across AFNOR Group web pages to capture on-page user behavior, including heatmaps, session recordings, and conversion funnel activity consistent with Customer Experience analytics practices. The deployment supports digital teams such as UX, product, and marketing, providing qualitative behavior signals to complement quantitative analytics data. Functional capabilities instrumented include heatmaps, session recordings, conversion funnels, on-site surveys, and feedback polls, with configuration focused on key page templates and critical user journeys. Governance emphasized controlled access for analytics and UX teams, standardized tagging and sampling conventions for recordings, and routines for surfacing qualitative insights into UX research and content decision workflows. The implementation is scoped to AFNOR Group website properties and is positioned to inform design and content decisions across AFNOR Group digital channels.
Marketing Analytics CRM 2016 2016
AFNOR Group ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Teclib Legacy GLPI ITSM Incident Management ITSM n/a 2019 2019
In 2019, AFNOR Group implemented GLPI ITSM for Incident Management. The deployment centralized creation and management of tickets via GLPI to support the organization’s IT service desk and incident intake processes. Implementation emphasized team planning management features to coordinate support shifts and resource allocation. Governance included a monthly copil with the client to review incidents, backlog, and configuration changes. GLPI ITSM was configured with standard incident management capabilities including ticket lifecycle states, assignment and escalation workflows, status tracking, and reporting aligned to service desk operations. The configuration incorporated team planning management modules to schedule and allocate responders and to tie staffing to ticket queues. Operational scope covered IT support and service desk functions across AFNOR Group, with the monthly copil used to drive iterative configuration updates and operational governance.
AFNOR Group PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2020 2020
AFNOR Group IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2012 2012
Digital Workspace IaaS 2016 2016
AFNOR Group CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2021 2021

IT Decision Makers and Key Stakeholders at AFNOR Group

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by AFNOR Group Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from AFNOR Group IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the AFNOR Group digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD AFNOR Group Technographics
AFNOR Group is a Professional Services organization based in France, with around 1270 employees and annual revenues of $192.0 million.
AFNOR Group operates a diverse technology stack with applications such as Oracle Commerce Platform ( ex ATG Web Commerce ), Hotjar and GLPI ITSM, covering areas like eCommerce, Customer Experience and Incident Management.
AFNOR Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle, Contentsquare and Teclib.
AFNOR Group recently adopted applications including Vade Secure in 2021, AuthSMTP in 2020 and GLPI ITSM in 2019, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of AFNOR Group’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates AFNOR Group’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete AFNOR Group technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.