Pietermaritzburg, 3201,
South Africa
Africa Media Online South Africa Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Africa Media Online South Africa and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Africa Media Online South Africa employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Africa Media Online South Africa has purchased the following applications: Google Workspace (Formerly Google G-Suite) for Collaboration in 2013, Picvario DAM for Digital Asset Management in 2023, Zoho Desk for Customer Support in 2025 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Africa Media Online South Africa is running and its propensity to invest more and deepen its relationship with Google , BugHerd , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Africa Media Online South Africa revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Africa Media Online South Africa intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
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Collaboration | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Picvario | Legacy | Picvario DAM | Digital Asset Management | Content Management | n/a | 2023 | 2023 |
In 2023, Africa Media Online South Africa deployed Picvario DAM as the administrative middleware within its Preservatio digital repository to support digital curation, access and preservation workflows for media clients across Africa. Picvario DAM is used as the primary Digital Asset Management solution to centralize asset indexing, multilingual metadata, search and access control functions for the organization.
The implementation configures core Digital Asset Management capabilities including curated ingestion pipelines, preservation-oriented storage pointers, role based access controls and multilingual metadata management. Vendor documentation indicates integrated AI driven metadata enrichment features such as face and object recognition and automatic translations, which are used to accelerate descriptive metadata capture and multilingual accessibility.
Picvario DAM operates integrated with the Preservatio digital repository layer, serving as administrative middleware that exposes curated assets and metadata to preservation workflows and client access endpoints. Operational coverage focuses on curation and preservation teams supporting media clients across African markets, with asset management and discovery functionality exposed to downstream access services.
Governance was centralized through Picvario DAM by consolidating metadata standards and access control policies within the administrative middleware, simplifying curation handoffs and preservation workflows. The deployment explicitly improves search, access controls and multilingual metadata support for Africa Media Online South Africa without prescriptive claims about cost or quantitative outcomes.
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Web Content Management | Content Management |
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2025 | 2025 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoho Corp. | Legacy | Zoho Desk | Customer Support | CRM | n/a | 2025 | 2025 |
In 2025, Africa Media Online South Africa implemented Zoho Desk as their Customer Support application on their website. The deployment used Zoho Desk as a cloud hosted helpdesk embedded into the public site to capture inquiries via an on-site support widget and web contact forms, centralizing incoming requests into a single ticketing queue.
Configuration emphasized core Customer Support capabilities of Zoho Desk including ticket creation, categorization, assignment, canned responses and basic SLA automation to standardize handling of client queries. Operational scope covers the companys customer-facing operations and client inquiry handling for the ten person team, with governance enforced through administrator and agent roles, ticket ownership rules and predefined response templates to streamline workflows and minimize administrative overhead.
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Tag Management | CRM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2011 | 2011 |
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Transactional Email | PaaS |
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2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2025 | 2025 |
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Domain Name System (DNS) | IaaS |
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2012 | 2012 |
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Domain Name System (DNS) | IaaS |
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2022 | 2022 |
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Domain Name System (DNS) | IaaS |
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2025 | 2025 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2011 | 2011 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2022 | 2022 |
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