African Bank
59 16th Rd, Halfway House Estate, Midrand,
Johannesburg, 1685,
South Africa
Johannesburg, 1685,
South Africa
27 86 111 1011
Banking and Financial Services
African Bank Technographics
African Bank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by African Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3500 African Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that African Bank has purchased the following applications: Sage 300 ERP (formerly Accpac) for ERP Financial in 2021, Coupa Navi AI for Generative AI Platforms in 2025, Microsoft 365 for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems African Bank is running and its propensity to invest more and deepen its relationship with Sage , Coupa Software , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing African Bank revenues, which have grown to $123.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for African Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
African Bank Tech Stack and Enterprise Applications
African Bank ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage 300 ERP (formerly Accpac) | ERP Financial | ERP | n/a | 2021 | 2021 |
In 2021, African Bank implemented Sage 300 ERP (formerly Accpac) to consolidate core finance operations, deploying the application as its primary ERP Financial platform. The Sage 300 ERP (formerly Accpac) deployment targeted centralized ledger control, statutory reporting, and day to day accounts processing across the bank.
Configuration focused on standard ERP Financial modules, including general ledger, accounts payable, accounts receivable, fixed asset management, cash management and consolidated financial reporting. The implementation included chart of accounts rationalization, role based access controls for accounting and treasury teams, and configuration of month end close workflows to support recurring financial processes.
The bank’s public website uses DigitalOcean Spaces for static asset hosting, and the Sage 300 ERP implementation was operated alongside the bank’s web estate and finance systems within the South African operational footprint. Operational coverage emphasized finance, treasury and group accounting functions, with the application serving as the system of record for transaction processing and statutory reporting within the country.
Governance changes included centralized financial control, formalized audit trails within Sage 300 ERP, and structured process handoffs between accounting, treasury and reporting teams. Documentation and workflow standardization accompanied the rollout to ensure consistent month end procedures and access governance across the finance organization.
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African Bank AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Coupa Software | Legacy | Coupa Navi AI | Generative AI Platforms | AI Development | n/a | 2025 | 2025 |
In 2025, African Bank implemented Coupa Navi AI, adopting the Coupa Navi AI application within Generative AI Platforms to modernize procurement, invoicing, and spend analytics across its South African operations. The public announcement by Coupa lists African Bank as a new customer during Coupa's Q3 FY26 reporting period, aligning the deployment with the vendor's accelerated use of Navi AI agents.
The implementation centered on procurement and sourcing agent capabilities and analytics Navi agents, with configuration to support invoice automation, three-way matching and enhanced spend visibility. Functional modules implemented included agent-driven sourcing workflows, invoice capture and matching, and spend analytics dashboards that surface exceptions and policy deviations for review.
Coupa Navi AI was integrated into procurement and invoicing workflows across procurement, finance and supply chain teams in South Africa, instrumenting source-to-pay processes and accounts payable controls without public disclosure of specific upstream ERP or ledger connections. Operational coverage emphasized procurement and accounts payable process automation, central spend classification and role-based agent interactions to support day-to-day transaction processing and reporting.
Rollout activity reported in the announcement corresponded to Q3 FY26 and followed staged governance changes, including reconfigured approval flows, centralized spend policy enforcement and role-based agent permissions. The program was positioned to improve controls and operational efficiency as stated in the vendor disclosure.
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African Bank Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, African Bank implemented Microsoft 365. African Bank implemented Microsoft 365 as a Collaboration platform and uses Microsoft 365 on its website to align internal collaboration with selected public facing content and corporate communications.
The deployment emphasized core Collaboration capabilities, including Exchange Online email, Microsoft Teams for unified communications, SharePoint and OneDrive for document management and internal portals. The implementation reflects a centralized cloud first collaboration architecture with tenant level configuration, identity integration and role based access controls to support corporate, branch and back office functions. Governance was established through policy controls, retention settings and information protection workflows to standardize communication and document lifecycles across the organization.
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African Bank Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Digital Signing | Content Management |
|
2021 | 2021 |
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African Bank ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
|
2019 | 2019 |
|
African Bank TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Treasury Management | TRM |
|
2016 | 2016 |
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African Bank IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2017 | 2017 |
|
African Bank CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2015 | 2015 |
|
IT Decision Makers and Key Stakeholders at African Bank
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
Head of IT Services and Production | Director | IT | |
|
|
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Senior Manager: IT Production | Manager | IT | |
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Service Request Management Lead | Manager | Operations | |
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Apps Being Evaluated by African Bank Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from African Bank IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the African Bank digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD African Bank Technographics
African Bank is a Banking and Financial Services organization based in South Africa,
with around 3500 employees and annual revenues of $123.0 million.
African Bank operates a diverse technology stack with applications such as
Sage 300 ERP (formerly Accpac), Coupa Navi AI and Microsoft 365,
covering areas like ERP Financial, Generative AI Platforms and Collaboration.
African Bank has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sage, Coupa Software and Microsoft.
African Bank recently adopted applications including
Coupa Navi AI in 2025, Sage 300 ERP (formerly Accpac) in 2021 and DocuSign eSignature in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of African Bank’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates African Bank’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete African Bank technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.