AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Agile CRM Tech Stack and Enterprise Applications

Agile CRM AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
ClickDesk Legacy ClickDesk Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2013 2013
In 2013, Agile CRM deployed ClickDesk Live Chat on its website to provide a web embedded conversational interface for customer engagement and support. ClickDesk Live Chat in the Chatbots and Conversational AI category serves as the live chat entry point for pre-sales inquiries and technical support on the Agile CRM site, expressing the relationship Agile CRM ClickDesk Live Chat Chatbots and Conversational AI customer engagement and support. The implementation focused on a browser delivered widget that captures visitor sessions, stores chat transcripts, presents canned responses and presence indicators, and routes conversations to available agents, reflecting standard Chatbots and Conversational AI functional workflows. Operational ownership centered on customer facing teams including sales and support, where real time conversations are surfaced to inform ongoing CRM activities, and the deployment model follows a client side JavaScript widget architecture embedded directly in the public website.
Agile CRM Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2013 2013
In 2013, Agile CRM implemented Google Workspace (Formerly Google G-Suite) as its Collaboration platform. The deployment centralized corporate email, calendaring, real-time document editing, cloud file storage, and team messaging to support customer-facing and internal professional services workflows, enabling collaborative authoring and shared Drive repositories across the organization. Google Workspace (Formerly Google G-Suite) is referenced on Agile CRM’s website and is used to provide Gmail-based messaging, Docs and Sheets collaboration, Meet for virtual meetings, and Drive for content management. The implementation is managed through Google Workspace admin controls, domain management and role-based user provisioning to govern accounts, groups and sharing policies across Agile CRM’s staff. Operational coverage includes corporate communication and content collaboration for business functions in sales, delivery and support, with a cloud-native Collaboration architecture hosted by Google and centralized policy administration for user and data governance.
Agile CRM CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
NextRoll Legacy AdRoll Digital Advertising Platform CRM n/a 2014 2014
In 2014, Agile CRM deployed AdRoll, a Digital Advertising Platform, on its website to support marketing and demand generation functions. The implementation centers on site-level ad orchestration and browser signal collection using the AdRoll tag, enabling retargeting and audience reuse across display inventory. The configuration implemented core AdRoll capabilities including cookie based retargeting, audience segmentation, dynamic creative serving, and campaign orchestration through the AdRoll dashboard. Deployment work included embedding the AdRoll JavaScript snippet across web pages, defining audience rules and segment criteria, and provisioning creative feeds for display and retargeting campaigns. Operational ownership is aligned with Agile CRM marketing and growth teams, with the platform used for customer acquisition and reengagement workflows. Governance focused on centralized campaign management and pixel tracking across the company website to maintain consistent targeting and attribution while using AdRoll as the primary Digital Advertising Platform.
Marketing Analytics CRM 2012 2012
Marketing Analytics CRM 2017 2017
Sales Automation CRM 2015 2015
Sales Automation, CRM, Sales Engagement CRM 2021 2021
Agile CRM PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2013 2013
Agile CRM IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2017 2017
Application Hosting and Computing Services IaaS 2020 2020
Cloud Storage IaaS 2022 2022
Content Delivery Network IaaS 2018 2018
Content Delivery Network IaaS 2020 2020

IT Decision Makers and Key Stakeholders at Agile CRM

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Agile CRM Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Agile CRM IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Agile CRM digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Agile CRM Technographics
Agile CRM is a Professional Services organization based in United States, with around 290 employees and annual revenues of $12.0 million.
Agile CRM operates a diverse technology stack with applications such as ClickDesk Live Chat, Google Workspace (Formerly Google G-Suite) and AdRoll, covering areas like Chatbots and Conversational AI, Collaboration and Digital Advertising Platform.
Agile CRM has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as ClickDesk, Google and NextRoll.
Agile CRM recently adopted applications including Amazon S3 in 2022, Salesforce Sales Cloud in 2021 and Google Cloud Platform (GCP) in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Agile CRM’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Agile CRM’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Agile CRM technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.