Agilent Technologies India
Technology Park, CP-11, Sector 8, Imt Manesar,
Gurugram, 122051,
India
Gurugram, 122051,
India
91 124 486 3000
Life Sciences
Agilent Technologies India Technographics
Agilent Technologies India Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Agilent Technologies India and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1500 Agilent Technologies India employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Agilent Technologies India has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2014, TeamSupport SnapEngage for Chatbots and Conversational AI in 2021, Oracle Endeca for Analytics and BI in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Agilent Technologies India is running and its propensity to invest more and deepen its relationship with Oracle , TeamSupport , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Agilent Technologies India revenues, which have grown to $130.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Agilent Technologies India intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Agilent Technologies India Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP Financial Management | n/a | 2014 | 2014 |
In 2014, Agilent Technologies India implemented Oracle E-Business Suite as its core ERP Financial platform. The program operated as a global delivery effort with a team of more than 100 resources providing both project implementations and ongoing support across finance, procurement, tax, payroll, and site services worldwide.
The Oracle E-Business Suite deployment covered key financial modules and workflows including procure to pay, accounts payable and receivable, payroll processing, and reconciliation processes integrated with BlackLine. The program also included a platform upgrade from Oracle Applications 11.5.10 to R12.1.3 and configuration work to support tax automation using Sabrix and LCR DIXON tied into Procure to Pay.
Integrations were extensive and explicitly multi-cloud, linking Oracle E-Business Suite to Coupa for Sales Contract Life Cycle Management rolled out across 64 countries, and to a suite of cloud finance and procurement applications including Ariba, Taulia, BlackLine, and Concur. The broader application landscape included SharePoint hosted on Azure, Mendix low code applications hosted on AWS ECS, FileNet, JIRA, Fusion Middleware SOA Suite interfaces, OIM for identity, and an iLobby visitor management solution deployed across 36 sites.
Operational governance was structured around ITIL practices, with incident management, problem management, demand management, and audit and compliance controls applied to change management and service delivery. Implementation and support processes emphasized orchestration of SOA interfaces, reconciliation automation, tax rule execution, and centralized change governance to align finance, procurement, and HR payroll operations.
The program explicitly enabled revenue growth, cost savings, and business process improvements through planning and implementation of Oracle E-Business Suite alongside coupled cloud applications. Agilent Technologies India used this integrated ERP Financial stack to unify transactional finance, tax automation, procure to pay, and reconciliations while supporting global rollouts and site level services.
|
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TeamSupport | Legacy | TeamSupport SnapEngage | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Agilent Technologies India deployed TeamSupport SnapEngage as a customer-facing chat solution on its corporate website. The implementation places TeamSupport SnapEngage squarely in the Chatbots and Conversational AI category and serves as the primary web conversation layer for customer engagement on agilent.com in India.
Configuration work focused on embedding the TeamSupport SnapEngage chat widget into key website pages and defining conversational workflows. Functional capabilities implemented include automated chat routing, scripted bot flows for common inquiries, canned responses and transfer-to-agent escalation paths, and session transcript capture for follow up.
Operational coverage is centered on the corporate website and supports customer engagement and technical support functions for Agilent Technologies India. Conversations are managed through the TeamSupport SnapEngage console, enabling agents to view live sessions and historical transcripts and to pick up escalated interactions.
Governance was organized around a centralized response library, escalation rules, and agent ownership for web chat channels. Rollout and ongoing maintenance emphasize iterative tuning of bot flows and response templates to align conversational behavior with support processes and knowledge management.
|
Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Endeca | Analytics and BI | Analytics and BI | n/a | 2015 | 2015 |
In 2015, Agilent Technologies India deployed Oracle Endeca on its public website to enhance site search and content discovery. Oracle Endeca was implemented as a web-facing information access layer within the site architecture, indexing product literature, technical documents, and catalog content to enable faceted navigation and search-driven exploration.
The deployment leverages Analytics and BI capabilities including content indexing, faceted search, relevance tuning, and guided navigation to support discovery workflows and content personalization logic. Operational ownership resides with web content and product marketing teams who manage indexing cadence and relevance rules, while site analytics instrumentation informs ongoing tuning and governance of search relevancy.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2018 | 2018 |
|
|
|
|
|
Collaboration | Collaboration |
|
2020 | 2020 |
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Web Content Management | Content Management |
|
2015 | 2015 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Account Based Marketing | CRM |
|
2020 | 2020 |
|
|
|
|
|
CRM | CRM |
|
2015 | 2015 |
|
|
|
|
|
Customer Experience | CRM |
|
2015 | 2015 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2016 | 2016 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Automation | CRM |
|
2011 | 2011 |
|
|
|
|
|
Marketing Automation | CRM |
|
2016 | 2016 |
|
|
|
|
|
Marketing Automation | CRM |
|
2017 | 2017 |
|
|
|
|
|
Marketing Automation | CRM |
|
2017 | 2017 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2014 | 2014 |
|
|
|
|
|
Application Performance Management | ITSM |
|
2020 | 2020 |
|
PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Project Portfolio Management | PPM |
|
2020 | 2020 |
|
TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2020 | 2020 |
|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2020 | 2020 |
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2021 | 2021 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2015 | 2015 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at Agilent Technologies India
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Agilent Technologies India Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Agilent Technologies India IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Agilent Technologies India digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Agilent Technologies India Technographics
Agilent Technologies India is a Life Sciences organization based in India,
with around 1500 employees and annual revenues of $130.0 million.
Agilent Technologies India operates a diverse technology stack with applications such as
Oracle E-Business Suite, TeamSupport SnapEngage and Oracle Endeca,
covering areas like ERP Financial, Chatbots and Conversational AI and Analytics and BI.
Agilent Technologies India has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and TeamSupport.
Agilent Technologies India recently adopted applications including
TeamSupport SnapEngage in 2021, Crazy Egg in 2021 and Salesforce Sales Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Agilent Technologies India’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Agilent Technologies India’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Agilent Technologies India technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.