Cheadle, SK8 3GR,
United Kingdom
Agilent Technologies Lda UK Technographics
Agilent Technologies Lda UK Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Agilent Technologies Lda UK and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 388 Agilent Technologies Lda UK employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Agilent Technologies Lda UK has purchased the following applications: TeamSupport SnapEngage for Chatbots and Conversational AI in 2021, Oracle Endeca for Analytics and BI in 2015, Cisco Webex Meetings for Audio Video and Web Conferencing in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Agilent Technologies Lda UK is running and its propensity to invest more and deepen its relationship with TeamSupport , Oracle , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Agilent Technologies Lda UK revenues, which have grown to $194.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Agilent Technologies Lda UK intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Agilent Technologies Lda UK Tech Stack and Enterprise Applications
Agilent Technologies Lda UK AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TeamSupport | Legacy | TeamSupport SnapEngage | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Agilent Technologies Lda UK deployed TeamSupport SnapEngage on its public website as a customer engagement channel. The implementation uses TeamSupport SnapEngage within the Chatbots and Conversational AI category to manage inbound web inquiries, engage anonymous visitors, and capture leads for downstream handling.
The deployment focused on embedding the TeamSupport SnapEngage web chat widget and configuring conversational workflows and automated routing for first contact handling. Functional components configured include live chat session handling, chatbot-triggered engagement rules and canned responses, visitor context capture and transcript logging, and administrative reporting to track conversation volumes and agent activity.
Operational ownership is held by digital customer engagement and support teams, who administer TeamSupport SnapEngage settings through the platform console and operate agent-facing interfaces for real-time interactions. Rollout was limited to the public website, supporting customer support and sales contact flows, with governance centered on routing rules, response templates, and transcript retention and review processes.
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Agilent Technologies Lda UK Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Endeca | Analytics and BI | Analytics and BI | n/a | 2015 | 2015 |
In 2015, Agilent Technologies Lda UK implemented Oracle Endeca on their website. Oracle Endeca is deployed as the Analytics and BI layer for site search and content discovery, providing search driven navigation and faceted filtering across product and technical content on the Agilent UK site.
The deployment architecture centers on a web facing indexing and query tier integrated into the corporate website, with Oracle Endeca indexing site content, serving relevance tuned search results, and supporting guided navigation workflows. Operational ownership is aligned with digital experience and marketing teams, with governance focused on content indexing schedules and relevance tuning processes for ongoing site search configuration and query analytics.
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Agilent Technologies Lda UK Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2018 | 2018 |
In 2018, Agilent Technologies Lda UK deployed Cisco Webex Meetings for Audio Video and Web Conferencing. The deployment is surfaced on the Agilent corporate website to provide web accessible conferencing for customer facing sessions and internal collaboration, exposing browser join flows and web meeting scheduling to external and internal attendees.
Cisco Webex Meetings was configured as a cloud hosted, web embedded conferencing platform delivering video and audio conferencing, screen sharing, meeting scheduling, and cloud recording capabilities consistent with Audio Video and Web Conferencing implementations. The initiative centralized meeting orchestration and standardized scheduling workflows on the website, with governance focused on session access control and user provisioning to support corporate communications and customer engagement functions.
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Collaboration | Collaboration |
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2022 | 2022 |
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Agilent Technologies Lda UK Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2015 | 2015 |
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Agilent Technologies Lda UK CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2015 | 2015 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2011 | 2011 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Agilent Technologies Lda UK ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2014 | 2014 |
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Application Performance Management | ITSM |
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2019 | 2019 |
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Agilent Technologies Lda UK PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2020 | 2020 |
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Agilent Technologies Lda UK TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Agilent Technologies Lda UK PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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Agilent Technologies Lda UK IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Agilent Technologies Lda UK CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Agilent Technologies Lda UK
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Agilent Technologies Lda UK Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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