AI Buyer Insights:

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Agilent Technologies Lda UK Tech Stack and Enterprise Applications

Agilent Technologies Lda UK AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
TeamSupport Legacy TeamSupport SnapEngage Chatbots and Conversational AI AI-Powered Application n/a 2021 2021
In 2021, Agilent Technologies Lda UK deployed TeamSupport SnapEngage on its public website as a customer engagement channel. The implementation uses TeamSupport SnapEngage within the Chatbots and Conversational AI category to manage inbound web inquiries, engage anonymous visitors, and capture leads for downstream handling. The deployment focused on embedding the TeamSupport SnapEngage web chat widget and configuring conversational workflows and automated routing for first contact handling. Functional components configured include live chat session handling, chatbot-triggered engagement rules and canned responses, visitor context capture and transcript logging, and administrative reporting to track conversation volumes and agent activity. Operational ownership is held by digital customer engagement and support teams, who administer TeamSupport SnapEngage settings through the platform console and operate agent-facing interfaces for real-time interactions. Rollout was limited to the public website, supporting customer support and sales contact flows, with governance centered on routing rules, response templates, and transcript retention and review processes.
Agilent Technologies Lda UK Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle Endeca Analytics and BI Analytics and BI n/a 2015 2015
In 2015, Agilent Technologies Lda UK implemented Oracle Endeca on their website. Oracle Endeca is deployed as the Analytics and BI layer for site search and content discovery, providing search driven navigation and faceted filtering across product and technical content on the Agilent UK site. The deployment architecture centers on a web facing indexing and query tier integrated into the corporate website, with Oracle Endeca indexing site content, serving relevance tuned search results, and supporting guided navigation workflows. Operational ownership is aligned with digital experience and marketing teams, with governance focused on content indexing schedules and relevance tuning processes for ongoing site search configuration and query analytics.
Agilent Technologies Lda UK Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Cisco Systems Legacy Cisco Webex Meetings Audio Video and Web Conferencing Collaboration n/a 2018 2018
In 2018, Agilent Technologies Lda UK deployed Cisco Webex Meetings for Audio Video and Web Conferencing. The deployment is surfaced on the Agilent corporate website to provide web accessible conferencing for customer facing sessions and internal collaboration, exposing browser join flows and web meeting scheduling to external and internal attendees. Cisco Webex Meetings was configured as a cloud hosted, web embedded conferencing platform delivering video and audio conferencing, screen sharing, meeting scheduling, and cloud recording capabilities consistent with Audio Video and Web Conferencing implementations. The initiative centralized meeting orchestration and standardized scheduling workflows on the website, with governance focused on session access control and user provisioning to support corporate communications and customer engagement functions.
Collaboration Collaboration 2022 2022
Agilent Technologies Lda UK Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Web Content Management Content Management 2015 2015
Agilent Technologies Lda UK CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Account Based Marketing CRM 2020 2020
Customer Experience CRM 2015 2015
Data Management Platform CRM 2017 2017
Digital Advertising Platform CRM 2016 2016
Digital Advertising Platform CRM 2017 2017
Marketing Analytics CRM 2021 2021
Marketing Automation CRM 2011 2011
Marketing Automation CRM 2016 2016
Marketing Automation CRM 2017 2017
Marketing Automation CRM 2017 2017
Sales Automation, CRM, Sales Engagement CRM 2021 2021
Agilent Technologies Lda UK ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2014 2014
Application Performance Management ITSM 2019 2019
Agilent Technologies Lda UK PPM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Project Portfolio Management PPM 2020 2020
Agilent Technologies Lda UK TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2020 2020
Governance, Risk and Compliance TRM 2020 2020
Agilent Technologies Lda UK PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2021 2021
Agilent Technologies Lda UK IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2015 2015
Content Delivery Network IaaS 2018 2018
Content Delivery Network IaaS 2021 2021
Agilent Technologies Lda UK CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2021 2021

IT Decision Makers and Key Stakeholders at Agilent Technologies Lda UK

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Agilent Technologies Lda UK Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Agilent Technologies Lda UK IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Agilent Technologies Lda UK digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Agilent Technologies Lda UK Technographics
Agilent Technologies Lda UK is a Professional Services organization based in United Kingdom, with around 388 employees and annual revenues of $194.0 million.
Agilent Technologies Lda UK operates a diverse technology stack with applications such as TeamSupport SnapEngage, Oracle Endeca and Cisco Webex Meetings, covering areas like Chatbots and Conversational AI, Analytics and BI and Audio Video and Web Conferencing.
Agilent Technologies Lda UK has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as TeamSupport, Oracle and Cisco Systems.
Agilent Technologies Lda UK recently adopted applications including Slack Connect in 2022, TeamSupport SnapEngage in 2021 and Crazy Egg in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Agilent Technologies Lda UK’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Agilent Technologies Lda UK’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Agilent Technologies Lda UK technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.