Nijmegen, 6511 XH,
Netherlands
AGN Business Internet Technographics
AGN Business Internet Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by AGN Business Internet and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 AGN Business Internet employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that AGN Business Internet has purchased the following applications: Exact Online for ERP Financial in 2019, Google Workspace (Formerly Google G-Suite) for Collaboration in 2015, FreshDesk Customer Support for Customer Support in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems AGN Business Internet is running and its propensity to invest more and deepen its relationship with Exact Software , Google , Freshworks or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing AGN Business Internet revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for AGN Business Internet intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AGN Business Internet Tech Stack and Enterprise Applications
AGN Business Internet ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Exact Software | Legacy | Exact Online | ERP Financial | ERP | n/a | 2019 | 2019 |
In 2019 AGN Business Internet implemented Exact Online as its core ERP Financial application. Exact Online is deployed as a cloud hosted SaaS solution and is surfaced on the company website, aligning with the needs of a 10 person professional services firm to centralize accounting and invoicing functions.
The implementation configures core accounting modules within Exact Online, including general ledger, accounts receivable, accounts payable, invoicing and bank reconciliation, along with bookkeeping workflows and VAT reporting aligned to Netherlands requirements. Role based access and simple user profiles were applied to match a small finance and administrative team, and automation features typical of Exact Online were used to streamline recurring invoices and payment reconciliation.
Exact Online is referenced on AGN Business Internet's public website, indicating a web facing integration point or linkage between public client interactions and back office financial processes. Operational scope covers finance and administrative business functions across the firm, with governance centered on centralized bookkeeping workflows, standardized invoicing processes and periodic reconciliation routines implemented through Exact Online.
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AGN Business Internet Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, AGN Business Internet implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. Google Workspace (Formerly Google G-Suite) is provisioned as a cloud hosted SaaS environment to deliver email, calendar, document collaboration, and file storage across the organization, providing the Collaboration capabilities needed for a small professional services firm.
The implementation is surfaced on the AGN Business Internet website, indicating public facing contact and collaboration links are tied to Google Workspace services. Administrative governance is centralized within the company, with user provisioning, access controls, and sharing policies managed to support internal communications, client collaboration, and knowledge sharing for the 10 person organization.
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AGN Business Internet CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | FreshDesk Customer Support | Customer Support | CRM | n/a | 2024 | 2024 |
In 2024 AGN Business Internet implemented FreshDesk Customer Support as its primary Customer Support application to centralize external customer inquiries via its website. The deployment uses a FreshDesk Customer Support instance surfaced on the corporate site through an embedded support widget and web contact form, creating a direct channel from the AGN website into a managed ticketing environment.
Configuration centers on core Customer Support capabilities typical for the category, including multi-channel ticketing from web submissions and email, a public knowledge base for self-service, configurable SLA and priority rules, automation for ticket routing and canned responses, and role-based access for agents. FreshDesk Customer Support is configured to support centralized ticket queues, tagging and contextual notes, and native reporting to give the small support team structured workflows and visibility into case handling.
Operational scope is focused on customer service for AGN Business Internet in the Netherlands, with the small internal support team and onsite IT responsible for day to day administration and widget maintenance. Governance changes include formalized ticket triage and assignment workflows, escalation policies encoded in the FreshDesk Customer Support rules engine, and agent role definitions to control access to tickets and knowledge base editing.
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Marketing Automation | CRM |
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2016 | 2016 |
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AGN Business Internet IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at AGN Business Internet
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by AGN Business Internet Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||