Agrar Direct Technographics
Agrar Direct Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Agrar Direct and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 45 Agrar Direct employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Agrar Direct has purchased the following applications: Novalnet Payment for Payment Processing in 2019, Userlike for Chatbots and Conversational AI in 2018, Microsoft 365 for Collaboration in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Agrar Direct is running and its propensity to invest more and deepen its relationship with Novalnet , PayPal , Userlike or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Agrar Direct revenues, which have grown to $18.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Agrar Direct intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Agrar Direct Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Novalnet | Legacy | Novalnet Payment | Payment Processing | ERP Financial Management | n/a | 2019 | 2019 |
In 2019, Agrar Direct deployed Novalnet Payment on its website to manage online transactions for its retail e-commerce channel. Novalnet Payment is used as the Payment Processing engine for checkout, authorization, and transaction capture, aligning the application with commerce and finance business functions on Agrar Directs German storefront.
The implementation focuses on web checkout integration, embedding Novalnet Payment into the site payment flow and exposing standard Payment Processing capabilities such as gateway routing, card and alternative payment method acceptance, and hosted payment interfaces or tokenization to limit PCI scope. Operational ownership resides with commerce and finance teams, which handle payment authorization, settlement monitoring, reconciliation, and dispute workflows, while technical operations manage the site-level integration and transaction logging during ongoing operations.
|
|
|
|
|
Payment Processing | ERP Financial Management |
|
2024 | 2024 |
|
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Userlike | Legacy | Userlike | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Agrar Direct implemented Userlike on their website. The Userlike deployment is a website-embedded chat widget providing live chat, automated welcome messages and basic conversational workflows, categorized as Chatbots and Conversational AI. The implementation is scoped to web channel engagement and is used to handle customer service and direct sales inquiries, centralizing interactions into Userlike's agent inbox.
Configuration emphasized canned messages, routing rules and lead capture fields to structure incoming inquiries and enable handoffs between automated responses and human agents, reflecting standard Chatbots and Conversational AI functional workflows. Operational ownership was assigned to the customer service function, which manages agent assignments, message templates and conversation transcripts as part of governance and process controls.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
|
|
|
|
|
Collaboration | Collaboration |
|
2021 | 2021 |
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Web Content Management | Content Management |
|
2014 | 2014 |
|
eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
eCommerce Fraud Protection | eCommerce |
|
2024 | 2024 |
|
|
|
|
|
eCommerce | eCommerce |
|
2024 | 2024 |
|
|
|
|
|
eCommerce | eCommerce |
|
2024 | 2024 |
|
|
|
|
|
Shopping Cart Management | eCommerce |
|
2021 | 2021 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2011 | 2011 |
|
|
|
|
|
Customer Experience | CRM |
|
2017 | 2017 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2017 | 2017 |
|
|
|
|
|
Marketing Automation | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Automation | CRM |
|
2024 | 2024 |
|
|
|
|
|
Tag Management | CRM |
|
2016 | 2016 |
|
|
|
|
|
Tag Management | CRM |
|
2023 | 2023 |
|
|
|
|
|
Tag Management | CRM |
|
2023 | 2023 |
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2024 | 2024 |
|
TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2020 | 2020 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2013 | 2013 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2023 | 2023 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2013 | 2013 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2024 | 2024 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2025 | 2025 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2023 | 2023 |
|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at Agrar Direct
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Agrar Direct Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||