List of Userlike Customers
Cologne, 50670,
Germany
Since 2010, our global team of researchers has been studying Userlike customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Userlike for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Userlike for Chatbots and Conversational AI include: Mercedes Benz, a Germany based Automotive organisation with 175264 employees and revenues of $171.47 billion, BMW Germany, a Germany based Automotive organisation with 86895 employees and revenues of $114.25 billion, Mercedes Benz Spain, a Spain based Automotive organisation with 158228 employees and revenues of $30.84 billion, Beiersdorf AG, a Germany based Consumer Packaged Goods organisation with 21958 employees and revenues of $10.25 billion, Mercedes-Benz Passenger Cars UK, a United Kingdom based Automotive organisation with 570 employees and revenues of $5.81 billion and many others.
Contact us if you need a completed and verified list of companies using Userlike, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Userlike customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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8Com Germany | Professional Services | 100 | $15M | Germany | Userlike | Userlike | Chatbots and Conversational AI | 2016 | n/a | In 2016, 8Com Germany implemented Userlike on its website. The deployment uses Userlike within the Chatbots and Conversational AI category as a customer-facing web chat widget embedded across corporate pages on https://www.8com.de/. Userlike was configured to provide a web chat widget, a live agent console, automated welcome messages and offline message capture, together with transcript logging and visitor context for agents. Operational coverage centered on customer service and sales workflows, with agent queues and business hours controls used to route inbound chats to internal teams. Governance emphasized agent role configuration, message handling processes and archival of chat transcripts to support service continuity. The implementation positions Userlike as the primary Chatbots and Conversational AI interface for on-site conversational engagement. | |
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Achatmat | Professional Services | 20 | $1M | France | Userlike | Userlike | Chatbots and Conversational AI | 2021 | n/a | In 2021, Achatmat implemented Userlike on its website. The deployment uses Userlike as a cloud hosted chat widget embedded in public web pages, providing Chatbots and Conversational AI capabilities to handle visitor engagement and initial inquiry capture. This purchase places Userlike at the front end of Achatmat's customer service and lead generation workflows. Configuration and operational use center on standard modules for the category, including live chat routing, automated messaging flows, and templated responses for quick triage of requests. Operational scope is focused on external customer touchpoints on the website and impacts customer support and business development teams within the 20 person organization. Governance and rollout are consistent with small professional services operations, with internal staff managing conversational templates and response rules. | |
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Actuel Buro | Distribution | 28 | $3M | France | Userlike | Userlike | Chatbots and Conversational AI | 2020 | n/a | In 2020 Actuel Buro implemented Userlike as its customer-facing chat solution on the corporate website. The deployment of Userlike is documented on the company site and is categorized under Chatbots and Conversational AI, with the full application name Userlike used for site-based conversational engagement for a 28-employee distribution firm headquartered in France. The implementation is scoped to the website channel and configured to handle customer inquiries through an embedded live chat widget and automated messaging workflows common to Chatbots and Conversational AI platforms, including canned responses, basic visitor context capture, and routing of chats to a centralized support queue. Operational ownership rests with the customer service and sales-facing staff who manage incoming conversations on the site, and rollout focused on integrating the Userlike chat UI into customer touchpoints without named third party integrations reported. The narrative establishes Actuel Buro Userlike Chatbots and Conversational AI as the primary web-based conversational interface for customer support and lead engagement. | |
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Retail | 10 | $1M | Austria | Userlike | Userlike | Chatbots and Conversational AI | 2016 | n/a |
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Retail | 45 | $18M | Germany | Userlike | Userlike | Chatbots and Conversational AI | 2018 | n/a |
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Insurance | 1500 | $400M | Switzerland | Userlike | Userlike | Chatbots and Conversational AI | 2016 | n/a |
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Manufacturing | 1500 | $400M | Germany | Userlike | Userlike | Chatbots and Conversational AI | 2021 | n/a |
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Retail | 25 | $3M | United States | Userlike | Userlike | Chatbots and Conversational AI | 2021 | n/a |
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Construction and Real Estate | 84 | $23M | United Kingdom | Userlike | Userlike | Chatbots and Conversational AI | 2019 | n/a |
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Education | 10 | $1M | United Arab Emirates | Userlike | Userlike | Chatbots and Conversational AI | 2019 | n/a |
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Buyer Intent: Companies Evaluating Userlike
- Moltiply Group, a Italy based Banking and Financial Services organization with 3240 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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