Agrima Apparel N Design Industries Technographics
Agrima Apparel N Design Industries Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Agrima Apparel N Design Industries and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 12 Agrima Apparel N Design Industries employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Agrima Apparel N Design Industries has purchased the following applications: Phonon Contact Centre Automation for Call Center in 2019, Google Cloud Platform (GCP) for Application Hosting and Computing Services in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Agrima Apparel N Design Industries is running and its propensity to invest more and deepen its relationship with Phonon Communications , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Agrima Apparel N Design Industries revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Agrima Apparel N Design Industries intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Agrima Apparel N Design Industries Tech Stack and Enterprise Applications
Agrima Apparel N Design Industries CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Phonon Communications | Legacy | Phonon Contact Centre Automation | Call Center | CRM | n/a | 2019 | 2019 |
In 2019, Agrima Apparel N Design Industries deployed Phonon Contact Centre Automation, adopting a Call Center application to manage customer interactions originating from its corporate website. The deployment centers on the Phonon Contact Centre Automation instance embedded on Agrima Apparel N Design Industries website, providing a front-line interaction layer for customer service inquiries and sales leads.
The implementation configures core Call Center capabilities typical for small manufacturers, including web chat and click-to-call capture, automated interaction routing to named agent queues, and session logging for each customer contact. Phonon Contact Centre Automation is used as the primary interface for handling incoming web-initiated conversations, and the configuration emphasizes lightweight agent consoles and centralized interaction records appropriate for a 12-person organization.
Integrations are limited to the website integration that captures form submissions and web chat sessions, routing them into the Phonon Contact Centre Automation workflow. Operational coverage is focused on customer service and sales functions within Agrima Apparel N Design Industries, with interaction capture and routing operating at a single-company scope in India.
Governance is implemented through role-based access to the Phonon Contact Centre Automation admin console, focused on centralized administration, agent assignment, and interaction logging to support consistent handling of customer contacts. The deployment positions Phonon Contact Centre Automation as the canonical system for web-originated customer communications for Agrima Apparel N Design Industries, aligning Call Center tooling with day-to-day customer support and lead qualification workflows.
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Agrima Apparel N Design Industries IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Cloud Platform (GCP) | Application Hosting and Computing Services | IaaS | n/a | 2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Agrima Apparel N Design Industries
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Agrima Apparel N Design Industries Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||