AgroFresh Solutions, Inc.
One Washington Square,
Philadelphia, 19106, PA,
United States
Philadelphia, 19106, PA,
United States
1 866-871-8519
Consumer Packaged Goods
AgroFresh Solutions, Inc. Technographics
AgroFresh Solutions, Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by AgroFresh Solutions, Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 AgroFresh Solutions, Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that AgroFresh Solutions, Inc. has purchased the following applications: Microsoft 365 for Collaboration in 2017, Salesforce Pardot for Marketing Automation in 2018, Freshservice for IT Service Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems AgroFresh Solutions, Inc. is running and its propensity to invest more and deepen its relationship with Microsoft , Salesforce , Freshworks or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing AgroFresh Solutions, Inc. revenues, which have grown to $166.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for AgroFresh Solutions, Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AgroFresh Solutions, Inc. Tech Stack and Enterprise Applications
AgroFresh Solutions, Inc. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, AgroFresh Solutions, Inc. implemented Microsoft 365 as its Collaboration platform. The cloud subscription was provisioned for a workforce of about 300 employees in the United States to centralize internal communication and document collaboration within its Consumer Packaged Goods operations. Public site metadata indicates Microsoft 365 artifacts are surfaced on the company website, aligning external presence with internal collaboration tooling.
The deployment leveraged core Microsoft 365 Collaboration capabilities, including Exchange Online for corporate email, SharePoint Online for intranet and document libraries, OneDrive for individual file storage, and Microsoft Teams for real time chat and meetings. Identity and access controls were aligned with Azure Active Directory tenant administration to enable role based access and single sign on across services. Configuration work included SharePoint site topology, Teams channel structure, mailbox routing, and client sync policies to support knowledge management and cross functional workflows.
Operational coverage targeted companywide corporate functions with administrative governance applied at the tenant level, including data classification, sharing policies, and lifecycle management of sites and mailboxes. Rollout and adoption relied on staged user onboarding and administrative provisioning to manage entitlements and security controls. This implementation positions Microsoft 365 as the primary Collaboration hub for AgroFresh Solutions, Inc.
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AgroFresh Solutions, Inc. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Pardot | Marketing Automation | CRM | n/a | 2018 | 2018 |
In 2018, AgroFresh Solutions, Inc. implemented Salesforce Pardot. AgroFresh deployed Salesforce Pardot as its Marketing Automation solution on the corporate website to capture prospects and manage digital engagement.
The Salesforce Pardot deployment centers on web tracking and form instrumentation, email campaign orchestration, landing page authoring, lead segmentation, and automated nurturing sequences typical of Marketing Automation platforms. Implementation included embedding Pardot tracking code and embedded forms to create first touch attribution and persistent visitor profiling for ongoing campaign use.
Operational ownership rests with the marketing and demand generation functions, using Salesforce Pardot to centralize campaign assets, audience segmentation, and nurture workflows. The solution supports lead capture from product pages and resource downloads, routing prospects into structured marketing workflows and qualification paths.
Governance focused on centralized campaign management and permissioned access to marketing assets, with process changes to standardize form-to-lead handling and nurture cadence. The implementation emphasizes web-based instrumentation and marketing operations orchestration rather than on-premise infrastructure.
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AgroFresh Solutions, Inc. ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | Freshservice | IT Service Management | ITSM | n/a | 2021 | 2021 |
In 2021, AgroFresh Solutions, Inc. deployed Freshservice for IT Service Management. The Freshservice implementation is surfaced on their corporate website to provide a self-service portal and ticket submission channel for internal employees and external users, establishing Freshservice as the primary IT Service Management application for employee IT support and web-based service intake.
Configuration emphasized standard IT Service Management modules, including incident management, a service catalog, knowledge base, automated ticket routing, and asset management. Freshservice was configured to support SLA-driven ticket prioritization and approval workflows, with role-based access controls for IT technicians and service managers, and automation rules to streamline ticket lifecycle and knowledge-driven self-service.
Operational coverage centers on corporate IT and end-user support workflows, with the Freshservice self-service portal embedded on AgroFresh Solutions, Inc. website to capture requests and enable status tracking. Governance focused on formalizing ticket intake, defined escalation paths, and knowledge curation to standardize responses and reduce manual triage, positioning Freshservice as the implemented IT Service Management solution for AgroFresh Solutions, Inc. in 2021.
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AgroFresh Solutions, Inc. PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
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Transactional Email | PaaS |
|
2019 | 2019 |
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AgroFresh Solutions, Inc. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
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Application Hosting and Computing Services | IaaS |
|
2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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AgroFresh Solutions, Inc. CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at AgroFresh Solutions, Inc.
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by AgroFresh Solutions, Inc. Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from AgroFresh Solutions, Inc. IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the AgroFresh Solutions, Inc. digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
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FAQ - APPS RUN THE WORLD AgroFresh Solutions, Inc. Technographics
AgroFresh Solutions, Inc. is a Consumer Packaged Goods organization based in United States,
with around 300 employees and annual revenues of $166.0 million.
AgroFresh Solutions, Inc. operates a diverse technology stack with applications such as
Microsoft 365, Salesforce Pardot and Freshservice,
covering areas like Collaboration, Marketing Automation and IT Service Management.
AgroFresh Solutions, Inc. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Salesforce and Freshworks.
AgroFresh Solutions, Inc. recently adopted applications including
Freshservice in 2021, Google Cloud Platform (GCP) in 2020 and Cloudflare CDN in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of AgroFresh Solutions, Inc.’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates AgroFresh Solutions, Inc.’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete AgroFresh Solutions, Inc. technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.