AI Buyer Insights:

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Agroindustrias Raiker, Tech Stack and Enterprise Applications

Agroindustrias Raiker, AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zendesk Legacy Zendesk Chat Chatbots and Conversational AI AI-Powered Application n/a 2016 2016
In 2016, Agroindustrias Raiker deployed Zendesk Chat on its website. Agroindustrias Raiker implemented Zendesk Chat, a Chatbots and Conversational AI application, to enable real-time customer messaging from the public site at raiker.com.mx and to support web-based customer inquiries and lead capture. The implementation centers on the embedded web chat widget and leverages category-aligned capabilities typical of Chatbots and Conversational AI, including real-time messaging, canned responses, visitor monitoring and agent routing for live conversations. Operational responsibility for Zendesk Chat rests with internal customer service and operations staff, who configure chat routing and canned reply libraries, manage availability, and maintain the widget configuration on the corporate site.
Agroindustrias Raiker, eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
VTEX Legacy VTEX eCommerce eCommerce eCommerce n/a 2017 2017
In 2017 Agroindustrias Raiker implemented VTEX eCommerce to power its eCommerce storefront on its corporate website, establishing the relationship Agroindustrias Raiker VTEX eCommerce eCommerce for online sales and customer engagement. The VTEX eCommerce application is the primary online sales channel for the company and is integrated directly into the public website to support web catalog publication and order capture. Deployment uses the VTEX platform with platform-managed storefront infrastructure and configuration focused on catalog, pricing, and checkout flows typical of eCommerce deployments. Functional capabilities implemented include product catalog management, storefront content and merchandising, shopping cart and checkout orchestration, and order capture for web sales, supporting sales and marketing operations as well as order fulfillment workflows. Governance emphasizes catalog and order management processes with administrative workflows for catalog updates and customer order handling, and configurations localized for the Mexican market.
Agroindustrias Raiker, CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zendesk Legacy Zendesk Service Customer Support CRM n/a 2017 2017
In 2017 Agroindustrias Raiker implemented Zendesk Service as its Customer Support solution. Zendesk Service is embedded on the company website to capture customer requests and serve as the primary external support channel. The deployment uses the vendor SaaS delivery model, with a web widget handling intake and a centralized agent interface for case management and response orchestration. Functional capabilities implemented include ticketing and case routing, multichannel intake from website contact flows, workflow automation through macros and priority assignment, and dashboard reporting for support activity. Operational scope is focused on the customer service function, routing external inquiries from the website into structured ticket queues managed by an in‑house small support team. Governance and process control are proportionate to company size, emphasizing scripted responses, queue management and basic access controls rather than complex role segmentation.
Marketing Analytics CRM 2017 2017
Marketing Analytics CRM 2020 2020
Marketing Analytics CRM 2021 2021
Marketing Automation CRM 2018 2018
Agroindustrias Raiker, PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2020 2020
Agroindustrias Raiker, IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2017 2017
Application Hosting and Computing Services IaaS 2021 2021
Content Delivery Network IaaS 2022 2022
Agroindustrias Raiker, CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2022 2022

IT Decision Makers and Key Stakeholders at Agroindustrias Raiker,

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Agroindustrias Raiker, Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Agroindustrias Raiker, IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Agroindustrias Raiker, digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Agroindustrias Raiker, Technographics
Agroindustrias Raiker, is a Manufacturing organization based in Mexico, with around 35 employees and annual revenues of $2.3 million.
Agroindustrias Raiker, operates a diverse technology stack with applications such as Zendesk Chat, VTEX eCommerce and Zendesk Service, covering areas like Chatbots and Conversational AI, eCommerce and Customer Support.
Agroindustrias Raiker, has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Zendesk and VTEX.
Agroindustrias Raiker, recently adopted applications including Amazon CloudFront in 2022, Microsoft Entra ID (formerly Azure Active Directory) in 2022 and userTrack Web Analytics in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Agroindustrias Raiker,’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Agroindustrias Raiker,’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Agroindustrias Raiker, technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.