Figueira Da Foz, 3080-032,
Portugal
aguas Da Figueira Technographics
aguas Da Figueira Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by aguas Da Figueira and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 94 aguas Da Figueira employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that aguas Da Figueira has purchased the following applications: Tidio Live Chat for Chatbots and Conversational AI in 2019, OneSignal for Customer Engagement in 2019, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems aguas Da Figueira is running and its propensity to invest more and deepen its relationship with Tidio , OneSignal , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing aguas Da Figueira revenues, which have grown to $14.7 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for aguas Da Figueira intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
aguas Da Figueira Tech Stack and Enterprise Applications
aguas Da Figueira AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tidio | Legacy | Tidio Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
Aguas Da Figueira implemented Tidio Live Chat in 2019 to add on-site conversational support for its customer-facing web channel. The deployment embeds the Tidio Live Chat widget on the company website to capture real-time visitor interactions and to provide a direct interface for customer inquiries. Implementation scope focuses on front-office customer service and user engagement for the utilities operator, positioning the application squarely within the Chatbots and Conversational AI category.
Configuration centers on Tidio Live Chat core capabilities, including the live chat widget, automated greeting messages, session-based visitor tracking, and agent-facing response workflows consistent with Chatbots and Conversational AI functional workflows. Operational coverage is the public website channel where front-line service staff monitor and respond through the Tidio console, and governance emphasizes standardized response handling and chat routing to support consistent customer service processes. Aguas Da Figueira uses Tidio Live Chat in the Chatbots and Conversational AI category to support customer service business functions on its website.
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aguas Da Figueira CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| OneSignal | Legacy | OneSignal | Customer Engagement | CRM | n/a | 2019 | 2019 |
In 2019, aguas Da Figueira deployed OneSignal on its website to add Customer Engagement capabilities. The OneSignal web SDK was embedded in site code to enable browser push notifications and on-site subscription prompts, reflecting standard Customer Engagement functionality for web channels. Implemented functional elements include subscription prompt configuration, audience segmentation by opt-in cohorts, templated message authoring, and scheduled push campaigns managed through the OneSignal console.
Operational ownership sits with the company digital and customer communications functions, with governance defined around consent management, message templates, send cadence, and segmentation rules to align with regional consent expectations. The deployment scope is the public-facing website where OneSignal handles the outbound push channel and message orchestration for customer alerts and engagement, and administrators manage subscribers, content, and reporting within OneSignal.
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Tag Management | CRM |
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2019 | 2019 |
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aguas Da Figueira IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2021 | 2021 |
In 2021, Aguas Da Figueira implemented Microsoft Azure Cloud Services to host and run its public website, deploying cloud infrastructure aligned with Application Hosting and Computing Services. The implementation centers on delivering web-facing applications and static content for the utilities provider, positioning Microsoft Azure Cloud Services as the primary hosting and compute layer for the company website.
The deployment is composed of platform compute for web workloads, managed application hosting for the public site, object storage for media and document assets, and content delivery capability to accelerate site performance. Configuration signals indicate use of elastic scaling, centralized logging and monitoring, and secure transport controls to support availability and operational telemetry for web operations.
Integration scope is limited to the company website as observed, so the operational coverage emphasizes web operations and customer engagement functions. Cloud administration is managed by the internal IT organization, with governance practices applied for identity and access control, certificate lifecycle management, and backup routines consistent with Application Hosting and Computing Services.
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IT Decision Makers and Key Stakeholders at aguas Da Figueira
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Apps Being Evaluated by aguas Da Figueira Executives
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