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Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

aguas Da Figueira Tech Stack and Enterprise Applications

aguas Da Figueira AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Tidio Legacy Tidio Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2019 2019
Aguas Da Figueira implemented Tidio Live Chat in 2019 to add on-site conversational support for its customer-facing web channel. The deployment embeds the Tidio Live Chat widget on the company website to capture real-time visitor interactions and to provide a direct interface for customer inquiries. Implementation scope focuses on front-office customer service and user engagement for the utilities operator, positioning the application squarely within the Chatbots and Conversational AI category. Configuration centers on Tidio Live Chat core capabilities, including the live chat widget, automated greeting messages, session-based visitor tracking, and agent-facing response workflows consistent with Chatbots and Conversational AI functional workflows. Operational coverage is the public website channel where front-line service staff monitor and respond through the Tidio console, and governance emphasizes standardized response handling and chat routing to support consistent customer service processes. Aguas Da Figueira uses Tidio Live Chat in the Chatbots and Conversational AI category to support customer service business functions on its website.
aguas Da Figueira CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
OneSignal Legacy OneSignal Customer Engagement CRM n/a 2019 2019
In 2019, aguas Da Figueira deployed OneSignal on its website to add Customer Engagement capabilities. The OneSignal web SDK was embedded in site code to enable browser push notifications and on-site subscription prompts, reflecting standard Customer Engagement functionality for web channels. Implemented functional elements include subscription prompt configuration, audience segmentation by opt-in cohorts, templated message authoring, and scheduled push campaigns managed through the OneSignal console. Operational ownership sits with the company digital and customer communications functions, with governance defined around consent management, message templates, send cadence, and segmentation rules to align with regional consent expectations. The deployment scope is the public-facing website where OneSignal handles the outbound push channel and message orchestration for customer alerts and engagement, and administrators manage subscribers, content, and reporting within OneSignal.
Tag Management CRM 2019 2019
aguas Da Figueira IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft Azure Cloud Services Application Hosting and Computing Services IaaS n/a 2021 2021
In 2021, Aguas Da Figueira implemented Microsoft Azure Cloud Services to host and run its public website, deploying cloud infrastructure aligned with Application Hosting and Computing Services. The implementation centers on delivering web-facing applications and static content for the utilities provider, positioning Microsoft Azure Cloud Services as the primary hosting and compute layer for the company website. The deployment is composed of platform compute for web workloads, managed application hosting for the public site, object storage for media and document assets, and content delivery capability to accelerate site performance. Configuration signals indicate use of elastic scaling, centralized logging and monitoring, and secure transport controls to support availability and operational telemetry for web operations. Integration scope is limited to the company website as observed, so the operational coverage emphasizes web operations and customer engagement functions. Cloud administration is managed by the internal IT organization, with governance practices applied for identity and access control, certificate lifecycle management, and backup routines consistent with Application Hosting and Computing Services.

IT Decision Makers and Key Stakeholders at aguas Da Figueira

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by aguas Da Figueira Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from aguas Da Figueira IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the aguas Da Figueira digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD aguas Da Figueira Technographics
aguas Da Figueira is a Utilities organization based in Portugal, with around 94 employees and annual revenues of $14.7 million.
aguas Da Figueira operates a diverse technology stack with applications such as Tidio Live Chat, OneSignal and Microsoft Azure Cloud Services, covering areas like Chatbots and Conversational AI, Customer Engagement and Application Hosting and Computing Services.
aguas Da Figueira has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Tidio, OneSignal and Microsoft.
aguas Da Figueira recently adopted applications including Microsoft Azure Cloud Services in 2021, Tidio Live Chat in 2019 and OneSignal in 2019, highlighting its ongoing modernization strategy.
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Our research team continuously updates aguas Da Figueira’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete aguas Da Figueira technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.