London, EC1A 4HD,
United Kingdom
AIA Worldwide Technographics
AIA Worldwide Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by AIA Worldwide and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250 AIA Worldwide employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that AIA Worldwide has purchased the following applications: Radancy Talent Acquisition Cloud (ex. TalentBrew Recruitment) for Recruiting in 2017, Microsoft 365 for Collaboration in 2015, Twilio Segment for Customer Data Platform in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems AIA Worldwide is running and its propensity to invest more and deepen its relationship with Radancy (ex TMP Worldwide) , Microsoft , Twilio or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing AIA Worldwide revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for AIA Worldwide intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AIA Worldwide Tech Stack and Enterprise Applications
AIA Worldwide HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Radancy (ex TMP Worldwide) | Legacy | Radancy Talent Acquisition Cloud (ex. TalentBrew Recruitment) | Recruiting | HCM | n/a | 2017 | 2017 |
In 2017, AIA Worldwide implemented Radancy Talent Acquisition Cloud (ex. TalentBrew Recruitment) on its corporate careers site. Radancy Talent Acquisition Cloud is in the Recruiting category, and AIA deployed the TalentBrew Recruitment Marketing component to power job listings, employer branding content, and candidate attraction on the aia.co.uk website.
The implementation focused on recruitment marketing and careers site orchestration, using TalentBrew Recruitment Marketing to publish job postings, manage branded career pages, and support campaign-driven candidate engagement. Configuration emphasized content management, careers microsite templates, and job posting workflows consistent with Recruiting platform capabilities, and administrative controls were established for HR marketers and content editors.
Operational ownership resides with HR and Talent Acquisition functions in the United Kingdom, while the corporate web team maintains site-level content and templates. Governance centered on role based publishing and editorial processes for recruitment content, aligning careers site updates with ongoing hiring activity.
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AIA Worldwide Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, AIA Worldwide deployed Microsoft 365 as its primary Collaboration platform for the company’s UK-based professional services operations supporting roughly 250 employees. The deployment positioned Microsoft 365 as the core environment for corporate collaboration, email, document management, and team communications.
The implementation centered on Microsoft 365 components aligned with Collaboration use cases, including Exchange Online for corporate email, SharePoint Online for centralized document libraries and intranet content, Microsoft Teams for synchronous collaboration and meetings, and OneDrive for personal file storage. Tenant provisioning and identity alignment through Azure Active Directory were implemented alongside role-based administration and baseline security controls, reflecting standard Collaboration governance and configuration patterns.
AIA Worldwide’s public website indicates active use of Microsoft 365 on its web presence, suggesting integration of Microsoft 365 services with externally visible contact and collaboration touchpoints. Operational ownership and usage span core business functions such as consulting delivery, sales, marketing, and corporate services, with governance focused on tenant administration, access controls, and content management policies.
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AIA Worldwide CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Twilio | Legacy | Twilio Segment | Customer Data Platform | CRM | n/a | 2020 | 2020 |
In 2020, AIA Worldwide implemented Twilio Segment on its public website to centralize collection of customer events and first party identity data. Twilio Segment is deployed as the Customer Data Platform to instrument browser activity, capture page views, form submissions, and structured event streams for marketing and analytics functions. The implementation establishes a single source of truth for on site customer signals and a schema driven approach to event and identity modeling.
The deployment uses the Twilio Segment JavaScript library for client side web instrumentation, an event taxonomy, and an enforced schema to standardize payloads and reduce data fragmentation. Governance practices focus on a centralized schema registry within Twilio Segment, consent aware capture rules, and change control for event definitions to support marketing operations and analytics teams. AIA Worldwide deployed Twilio Segment as its Customer Data Platform to enable consistent data hygiene and operational workflows for website driven customer engagement.
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2018 | 2018 |
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AIA Worldwide IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at AIA Worldwide
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by AIA Worldwide Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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