AIB International
1213 Bakers Way,
Manhattan, 66502, KS,
United States
Manhattan, 66502, KS,
United States
1 800-633-5137
Professional Services
AIB International Technographics
AIB International Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by AIB International and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 350 AIB International employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that AIB International has purchased the following applications: LiveHelpNow Live Chat for Chatbots and Conversational AI in 2021, Crossware for Collaboration in 2019, DocuSign eSignature for Digital Signing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems AIB International is running and its propensity to invest more and deepen its relationship with LiveHelpNow , Crossware , Calendly or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing AIB International revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for AIB International intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AIB International Tech Stack and Enterprise Applications
AIB International AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveHelpNow | Legacy | LiveHelpNow Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, AIB International deployed LiveHelpNow Live Chat on its public website to introduce Chatbots and Conversational AI capabilities focused on web-based customer engagement and inbound inquiry handling. The LiveHelpNow Live Chat implementation positioned the application as a primary digital engagement channel for real-time customer support and sales qualification workflows.
Deployment centered on an embedded web chat widget paired with an agent console and chat transcript capture, reflecting standard Chatbots and Conversational AI architecture for live messaging and session management. Functional capabilities implemented included live messaging, session handoff to human agents, canned responses and chat logging to support agent workflows and auditability. Operational scope covered customer service and client-facing teams within AIB International in the United States, with configuration and governance oriented around web inquiry routing, agent response processes and transcript-based review.
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AIB International Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Crossware | Legacy | Crossware | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, AIB International deployed Crossware as a Collaboration application on its public website, establishing a centralized control point for customer-facing communications. The deployment of Crossware is tied directly to the company website and is used to manage external content and standardized messaging across web touchpoints.
Configuration emphasized template management, branded content consistency, and centralized policy enforcement typical of Collaboration solutions. Crossware was applied to orchestrate communication assets and ensure uniform presentation of corporate messaging, with configuration work focused on content templates, approval workflows, and role-based administration.
Operational scope included marketing, corporate communications, and IT, with the implementation governing external-facing communications rather than being limited to internal messaging. The rollout aligned Crossware with existing web content processes and positioned IT to manage ongoing updates to templates and communication policies.
Governance was formalized through centralized administration and predefined approval workflows, enabling controlled updates to web-exposed content and reducing ad hoc changes to corporate messaging. Crossware is referenced as the application responsible for these Collaboration controls on AIB International’s website.
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Online Meeting Scheduling | Collaboration |
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2021 | 2021 |
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AIB International Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Docusign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021, AIB International implemented DocuSign eSignature to provide Digital Signing capabilities directly on its public website. DocuSign eSignature is deployed as an embedded signing layer to capture legally binding electronic signatures, maintain tamper-evident audit trails, and support template driven envelope workflows for outbound documents.
The implementation focuses on document capture and signature orchestration, with configuration aligned to common Digital Signing functional modules such as recipient authentication, template management, signing ceremony embedding, and audit logging. Operational scope centers on customer facing agreement execution and internal approval flows, with governance oriented around signature policies, role based access to signing templates, and retention of evidence for compliance and audit purposes.
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Web Content Management | Content Management |
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2020 | 2020 |
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AIB International CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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AIB International ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2022 | 2022 |
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AIB International PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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AIB International IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at AIB International
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by AIB International Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from AIB International IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the AIB International digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD AIB International Technographics
AIB International is a Professional Services organization based in United States,
with around 350 employees and annual revenues of $50.0 million.
AIB International operates a diverse technology stack with applications such as
LiveHelpNow Live Chat, Crossware and DocuSign eSignature,
covering areas like Chatbots and Conversational AI, Collaboration and Digital Signing.
AIB International has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as LiveHelpNow, Crossware and Docusign.
AIB International recently adopted applications including
New Relic APM in 2022, LiveHelpNow Live Chat in 2021 and Calendly in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of AIB International’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates AIB International’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete AIB International technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.