Manila, 1226,
Philippines
AIG Philippines Technographics
AIG Philippines Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by AIG Philippines and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4500 AIG Philippines employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that AIG Philippines has purchased the following applications: IgniteTech Computron for ERP Financial in 2014, Adobe Experience Manager for Digital Asset Management in 2015, Adobe Experience Cloud for Customer Experience in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems AIG Philippines is running and its propensity to invest more and deepen its relationship with IgniteTech , Adobe Systems , Amazon Web Services (AWS) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing AIG Philippines revenues, which have grown to $1.43 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for AIG Philippines intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AIG Philippines Tech Stack and Enterprise Applications
AIG Philippines ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IgniteTech | Legacy | IgniteTech Computron | ERP Financial | ERP | n/a | 2014 | 2014 |
In 2014, AIG Philippines implemented IgniteTech Computron, deploying IgniteTech Computron as its ERP Financial application to support corporate accounting and statutory reporting. Financial Accountant I and Financial Accountant II roles used IgniteTech Computron from March 2014 to April 2016 for monthly booking of non underwriting transactions and routine ledger maintenance.
The implementation emphasized core financial modules, including general ledger posting, monthly balance sheet and income statement preparation, and the production of sub schedules for quarterly submission. Regular tasks recorded in IgniteTech Computron included monthly reconciliation of GL accounts, preparation of balance sheet and income statement analytics, generation of monthly operating reports and intercompany matching reports, remittance request preparation for intercompany and non intercompany charges, and statutory and regulatory reporting.
IgniteTech Computron was integrated operationally with the Blackline System for reconciliation workflows, and reporting outputs were formatted for submission to the Head Office and the Regional Office on a quarterly cadence. The operational scope centered on the AIG Philippines finance organization, covering intercompany accounting, month end close, regulatory reporting, and management analytics.
Governance around IgniteTech Computron included defined quarterly submission processes and documented sub schedules, and the system served as a focal point for knowledge transfer initiatives. Subject Matter Expert activity documented processes and supported the Finance Target Operating Model Transition Project, enabling handover of accounting processes to the India Finance Center while preserving standardized reporting and reconciliation workflows.
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AIG Philippines Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Experience Manager | Digital Asset Management | Content Management | n/a | 2015 | 2015 |
In 2015, AIG Philippines deployed Adobe Experience Manager to provide Digital Asset Management for web content and marketing operations on its corporate website. The Adobe Experience Manager implementation is focused on centralizing web assets, supporting content authoring, version control, and site publishing workflows for the AIG Philippines web presence.
The implementation reflects core Digital Asset Management capabilities, including a centralized asset repository, metadata driven cataloging, automated rendition generation, and authoring workflows to manage the web content lifecycle. Adobe Experience Manager is used to organize imagery, documents, and media for the site while enforcing metadata taxonomies and access controls consistent with enterprise DAM patterns.
Operational coverage spans marketing, digital content, and web operations teams that manage site updates and campaign assets, with governance oriented around approval workflows, asset stewardship, and metadata governance. The deployment positions Adobe Experience Manager as the Digital Asset Management platform for AIG Philippines' website, enabling coordinated content publishing pipelines and asset orchestration for web channels.
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AIG Philippines CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Experience Cloud | Customer Experience | CRM | n/a | 2021 | 2021 |
In 2021 AIG Philippines implemented Adobe Experience Cloud to centralize Customer Experience for its corporate website and digital engagement channels. The deployment is focused on web-delivered content and visitor interaction instrumentation, with Adobe Experience Cloud running as the primary digital experience layer on the aig.com.ph domain.
The implementation emphasizes standard Customer Experience capabilities including content management and web publishing, digital asset management, behavioral analytics and tagging, audience segmentation and personalization, and experimentation and optimization workflows. Configuration work centered on page-level experience delivery, content templates for regulatory and product pages, and rule-based personalization and segmentation consistent with enterprise digital experience patterns.
Operationally the Adobe Experience Cloud instance is embedded into the public website and exercised by marketing and web operations teams to govern online content, campaigns, and customer journeys. Integrations are limited to the digital front end and marketing endpoints, with data flows oriented around web analytics and audience definitions that inform campaign orchestration and targeting decisions on-site.
Governance and rollout followed a staged approach aligned to content domains, establishing centralized content ownership, tagging standards, and change control for publishing and personalization rules. Ongoing operational processes include experience monitoring, analytics review, and iterative configuration of personalization and testing without asserting quantifiable outcomes.
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2016 | 2016 |
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AIG Philippines IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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AIG Philippines CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at AIG Philippines
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by AIG Philippines Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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