AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

AIM Specialty Health Tech Stack and Enterprise Applications

Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Appian Legacy Appian BPM Suite Process Mining Analytics and BI n/a 2019 2019
In 2019, AIM Specialty Health implemented Appian BPM Suite as a Business Process Management initiative to consolidate clinical workflows and prior authorization processes. AIM Specialty Health is a specialty benefits management organization that manages clinical information and prior authorizations for major health payers, servicing more than 50 million individuals and processing more than 9 million cases a year, which framed the need for a unified operational platform. The deployment consolidated eight previously independent systems into one unified interface, increasing data visibility into core operations. The Appian BPM Suite implementation leveraged Appian Platform low-code development and mobile capabilities to rapidly deploy applications that support process orchestration, workflow automation, and case management aligned to clinical review and prior authorization workstreams. Operational coverage centered on prior authorization and care coordination workflows, with configuration focused on standardizing approvals, routing rules, and status tracking to improve cross-team coordination. Governance shifted toward centralized process orchestration and iterative, agile app rollouts managed by internal process owners, enabling AIM to deliver new approaches to care coordination while maintaining a single interface for clinical information.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Cisco Systems Legacy Cisco Webex Meetings Audio Video and Web Conferencing Collaboration n/a 2019 2019
In 2019, AIM Specialty Health implemented Cisco Webex Meetings on its website. AIM Specialty Health is a United States healthcare company with approximately 2,000 employees and uses Cisco Webex Meetings for Audio Video and Web Conferencing to support virtual engagement. The deployment leverages Cisco Webex Meetings core capabilities including browser-based meeting join, HD video and audio conferencing, screen sharing, meeting recording, and scheduling integration with calendar workflows. The Cisco Webex Meetings application is embedded on the corporate website to provide external participants direct access to virtual sessions without requiring separate portal navigation. Operationally the implementation supports clinical collaboration, provider engagement, and internal administrative meetings, aligning the application to business functions such as case review and care coordination. The environment follows a cloud-hosted meeting model consistent with Cisco Webex Meetings delivery, with client-side browser and native app endpoints utilized by staff and external providers. Governance centers on user access controls, meeting administration, and web-based configuration settings to manage scheduling and recording retention policies. AIM Specialty Health Cisco Webex Meetings Audio Video and Web Conferencing is positioned to streamline virtual interactions between clinicians, partners, and internal teams through embedded website access.
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Salesforce Legacy Salesforce Pardot Marketing Automation CRM n/a 2019 2019
In 2019, AIM Specialty Health implemented Salesforce Pardot as its Marketing Automation solution to support marketing and demand generation functions. The deployment placed Salesforce Pardot on the company website where embedded tracking code, forms, and landing pages capture prospect activity and channel campaign responses. Salesforce Pardot was configured to support prospect lifecycle orchestration, email nurture sequencing, segmentation, and campaign-level tracking aligned with Marketing Automation workflows. Architecturally the implementation uses website-embedded assets and centralized form handling to consolidate lead capture and prospect profiling inside Salesforce Pardot, enabling behavioral tracking and automated campaign triggers. Operational ownership resides with marketing and digital teams who configured prospect scoring rules, reusable email and landing page templates, and standardized campaign structures to streamline campaign execution. Governance emphasized campaign naming conventions, data hygiene for prospect records, and staged rollout of tracking and form assets across site pages.
Marketing Automation CRM 2021 2021
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2019 2019
Content Delivery Network IaaS 2019 2019
Content Delivery Network IaaS 2020 2020
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2020 2020
Secure Email Gateways (SEGs) CyberSecurity 2020 2020

IT Decision Makers and Key Stakeholders at AIM Specialty Health

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by AIM Specialty Health Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from AIM Specialty Health IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the AIM Specialty Health digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD AIM Specialty Health Technographics
AIM Specialty Health is a Healthcare organization based in United States, with around 2000 employees and annual revenues of $350.0 million.
AIM Specialty Health operates a diverse technology stack with applications such as Appian BPM Suite, Cisco Webex Meetings and Salesforce Pardot, covering areas like Process Mining, Audio Video and Web Conferencing and Marketing Automation.
AIM Specialty Health has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Appian, Cisco Systems and Salesforce.
AIM Specialty Health recently adopted applications including Adobe Marketo in 2021, Cloudflare CDN in 2020 and Cisco IronPort Cloud Email Security in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of AIM Specialty Health’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates AIM Specialty Health’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete AIM Specialty Health technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.