List of Appian BPM Suite Customers
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Since 2010, our global team of researchers has been studying Appian BPM Suite customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Appian BPM Suite for Process Mining from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Appian BPM Suite for Process Mining include: Aviva, a United Kingdom based Insurance organisation with 29091 employees and revenues of $53.09 billion, Magneti Marelli Europe, a Italy based Manufacturing organisation with 50000 employees and revenues of $14.10 billion, KONE Corp., a Finland based Manufacturing organisation with 63378 employees and revenues of $11.23 billion, Ameren, a United States based Utilities organisation with 8981 employees and revenues of $7.62 billion, Flowserve, a United States based Manufacturing organisation with 16000 employees and revenues of $3.62 billion and many others.
Contact us if you need a completed and verified list of companies using Appian BPM Suite, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Appian BPM Suite customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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AIM Specialty Health | Healthcare | 2000 | $350M | United States | Appian | Appian BPM Suite | Process Mining | 2019 | n/a |
In 2019, AIM Specialty Health implemented Appian BPM Suite as a Business Process Management initiative to consolidate clinical workflows and prior authorization processes. AIM Specialty Health is a specialty benefits management organization that manages clinical information and prior authorizations for major health payers, servicing more than 50 million individuals and processing more than 9 million cases a year, which framed the need for a unified operational platform.
The deployment consolidated eight previously independent systems into one unified interface, increasing data visibility into core operations. The Appian BPM Suite implementation leveraged Appian Platform low-code development and mobile capabilities to rapidly deploy applications that support process orchestration, workflow automation, and case management aligned to clinical review and prior authorization workstreams.
Operational coverage centered on prior authorization and care coordination workflows, with configuration focused on standardizing approvals, routing rules, and status tracking to improve cross-team coordination. Governance shifted toward centralized process orchestration and iterative, agile app rollouts managed by internal process owners, enabling AIM to deliver new approaches to care coordination while maintaining a single interface for clinical information.
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Allan Gray | Banking and Financial Services | 1200 | $500M | South Africa | Appian | Appian BPM Suite | Process Mining | 2019 | n/a |
In 2019, Allan Gray implemented Appian BPM Suite to automate its intelligent client onboarding process, Apps Category . The deployment focused on front-end capture and process orchestration to address usability and KYC gaps in onboarding workflows.
The Appian BPM Suite implementation delivered workflow management, transaction processing, centralized business logic, and KYC capability as discrete functional modules. Appian BPM Suite replaced manual capture screens with a model-driven capture layer and instrumented process orchestration, enabling tighter validation rules and a user experience that supported faster application and feature development cycles.
Integrations preserved the firm’s existing CRM, with Appian BPM Suite introduced alongside the CRM to provide capture, indexing, and workflow orchestration that feed downstream client records. Operational coverage centered on client onboarding and transaction intake, touching client services, operations, and compliance teams, and supporting end-to-end case handling and transaction processing flows.
Governance moved toward centralized business rules and workflow orchestration within Appian BPM Suite, standardizing KYC checks and indexing procedures and enabling iterative releases. Reported outcomes included up to a 20% increase in transaction processing speed, 70% fewer indexing errors, and a reduction in feature delivery cycles from 6 to 12 months down to 2 to 3 months.
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Amadori | Consumer Packaged Goods | 8978 | $1.7B | Italy | Appian | Appian BPM Suite | Process Mining | 2019 | n/a |
In 2019, Amadori deployed Appian BPM Suite to address a fragmented technology landscape that produced siloed data and extensive manual processes across its supply chain operations. The Appian BPM Suite implementation was initiated to simplify and modernize work for supply chain stakeholders, with the initial production rollout focused on fleet management and maintenance workflows.
The implementation delivered a fleet management application built on Appian BPM Suite with process orchestration, workflow automation, and case management capabilities to standardize maintenance-to-order procedures. Amadori configured automated maintenance triggers and order generation workflows, replacing manual handoffs between teams and enabling repeatable process templates; the company reports a 466% reduction in lead time between maintenance and order generation, from roughly two weeks to about three days.
Following the fleet management success, Amadori expanded Appian BPM Suite to multiple additional applications across the organization, extending operational coverage within supply chain, logistics, and maintenance functions. Rollout proceeded as a staged program of application development and deployment, emphasizing reuse of process models and centralized orchestration of workflows to reduce manual steps and increase visibility for supply chain users.
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Utilities | 8981 | $7.6B | United States | Appian | Appian BPM Suite | Process Mining | 2019 | n/a |
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Insurance | 1400 | $1.2B | United States | Appian | Appian BPM Suite | Process Mining | 2016 | n/a |
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Utilities | 5000 | $2.0B | United Kingdom | Appian | Appian BPM Suite | Process Mining | 2019 | n/a |
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Transportation | 405 | $800M | Australia | Appian | Appian BPM Suite | Process Mining | 2019 | n/a |
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Insurance | 29091 | $53.1B | United Kingdom | Appian | Appian BPM Suite | Process Mining | 2019 | n/a |
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Life Sciences | 1400 | $1.9B | Canada | Appian | Appian BPM Suite | Process Mining | 2019 | n/a |
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Life Sciences | 4323 | $1.6B | France | Appian | Appian BPM Suite | Process Mining | 2019 | n/a |
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Buyer Intent: Companies Evaluating Appian BPM Suite
- 89 Degrees, a United States based Professional Services organization with 100 Employees
- J & M Callaway Discretionary Trust, a Australia based Leisure and Hospitality company with 15 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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