Singapore, 79903,
Singapore
AIMS Immigration & Relocation Specialist Pte Ltd Technographics
AIMS Immigration & Relocation Specialist Pte Ltd Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by AIMS Immigration & Relocation Specialist Pte Ltd and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 AIMS Immigration & Relocation Specialist Pte Ltd employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that AIMS Immigration & Relocation Specialist Pte Ltd has purchased the following applications: Xero for ERP Financial in 2018, Crisp for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems AIMS Immigration & Relocation Specialist Pte Ltd is running and its propensity to invest more and deepen its relationship with Xero , Odoo , Crisp IM or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing AIMS Immigration & Relocation Specialist Pte Ltd revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for AIMS Immigration & Relocation Specialist Pte Ltd intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AIMS Immigration & Relocation Specialist Pte Ltd Tech Stack and Enterprise Applications
AIMS Immigration & Relocation Specialist Pte Ltd ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Xero | Legacy | Xero | ERP Financial | ERP | n/a | 2018 | 2018 |
AIMS Immigration & Relocation Specialist Pte Ltd implemented Xero in 2018, replacing a legacy financial system and adopting Xero as the company’s ERP Financial application. The deployment centers on core accounting workflows: invoicing (maintained in a hybrid process with Excel and Xero), accounts payable disbursements executed by mailing cheques mid‑ and month‑end, and month‑end payroll administration that was handled during initial rollout. Operational use extends beyond finance into day‑to‑day operations—staff leave records (annual, medical, urgent) are maintained as part of the system’s administration, service crew and cashiers submit daily sales for director reporting, and basic inventory activities (stock counts and supplier reorders), weekly staff scheduling in Excel, and crew training are coordinated alongside Xero’s financial processes.
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ERP Financial | ERP |
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2020 | 2020 |
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AIMS Immigration & Relocation Specialist Pte Ltd AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Crisp IM | Legacy | Crisp | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, AIMS Immigration & Relocation Specialist Pte Ltd deployed Crisp on its public website to introduce conversational engagement capability. The deployment positioned Crisp within the Chatbots and Conversational AI category to support front‑office customer engagement, lead capture, and basic client service workflows on the corporate site.
The implementation uses the Crisp chat widget and conversational workflows to present automated welcome messages, capture visitor contact details, and hand off conversations to human agents. Configuration work focused on canned responses, message routing rules and escalation paths to ensure continuity between automated interactions and live support.
Crisp is embedded directly into the AIMS website through client side script and operates as the primary customer-facing messaging channel, touching sales inquiries, client onboarding questions and routine support requests. Operational coverage is website centric, serving external visitors and prospective clients while routing internal responses through an administrative inbox managed by AIMS service staff.
Governance for the Crisp deployment emphasizes conversational content maintenance, agent access control and scripted escalation workflows to human operators. The implementation narrative centers on Crisp, Chatbots and Conversational AI and the company's customer service and lead generation functions, with administration and process controls established to sustain ongoing conversational accuracy and response handling.
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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AIMS Immigration & Relocation Specialist Pte Ltd Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, AIMS Immigration & Relocation Specialist Pte Ltd implemented Microsoft 365 to establish a Collaboration platform across its Singapore operations. The Microsoft 365 deployment at AIMS Immigration & Relocation Specialist Pte Ltd provides core Collaboration capabilities, including Exchange Online email, Office desktop and web applications, SharePoint Online for document and knowledge management, OneDrive for user file sync, and Microsoft Teams for messaging and meetings, aligning Collaboration with business functions such as HR, operations, and client services.
The implementation covers approximately 150 employees and is also used on the company's public website, indicating Microsoft 365 footprints extend to external presence and content delivery. Governance is administered through standard Microsoft 365 tenant controls with role based access and centralized administration, and operational workflows emphasize document lifecycle and team collaboration to support daily client-facing and internal processes.
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AIMS Immigration & Relocation Specialist Pte Ltd CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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AIMS Immigration & Relocation Specialist Pte Ltd PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2019 | 2019 |
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AIMS Immigration & Relocation Specialist Pte Ltd IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at AIMS Immigration & Relocation Specialist Pte Ltd
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Chief Executive Officer | CXO | Finance | ||||
| Managing Director | Director | Finance | ||||
| Human Resources Manager | Manager | HR |
Apps Being Evaluated by AIMS Immigration & Relocation Specialist Pte Ltd Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||