Houston, 77039, TX,
United States
AIMS Composites Technographics
AIMS Composites Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by AIMS Composites and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 174 AIMS Composites employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that AIMS Composites has purchased the following applications: LiveChat for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2020, CallRail Call Tracking for Call Tracking and Recording in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems AIMS Composites is running and its propensity to invest more and deepen its relationship with LiveChat, Inc. , Microsoft , CallRail or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing AIMS Composites revenues, which have grown to $16.8 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for AIMS Composites intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AIMS Composites Tech Stack and Enterprise Applications
AIMS Composites AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, AIMS Composites implemented LiveChat as a Chatbots and Conversational AI solution on its public website. The deployment embedded the LiveChat customer-facing chat widget into the company website to enable real-time web engagement, targeting incoming sales inquiries and customer support contacts. This places AIMS Composites LiveChat Chatbots and Conversational AI in the customer service and online sales engagement function for the company.
The LiveChat implementation leverages typical Chatbots and Conversational AI capabilities such as a web chat widget, agent console, canned responses, chat transcripts, proactive messaging, and session handoffs to human agents to manage visitor inquiries. Operational ownership is centered on customer service and sales teams, with configuration and monitoring aligned to the website front end and conversational workflow management. LiveChat captures interaction records and supports scripted conversational routing to streamline web-based engagement workflows.
|
AIMS Composites Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, AIMS Composites implemented Microsoft 365 as its core Collaboration platform. The company’s public website signals use of Microsoft 365, indicating adoption of cloud-hosted productivity and collaboration capabilities under the Collaboration category.
The deployment centers on Microsoft 365 tenant services to provide standard collaboration functionality, including email, cloud document collaboration, shared content management, and role based access controls typical of Collaboration solutions. Operationally the Microsoft 365 deployment supports corporate communications and knowledge sharing across business functions, and governance is aligned to tenant level user provisioning and content access policies consistent with a manufacturing firm using a cloud collaboration suite.
|
AIMS Composites CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CallRail | Legacy | CallRail Call Tracking | Call Tracking and Recording | CRM | n/a | 2021 | 2021 |
In 2021 AIMS Composites implemented CallRail Call Tracking embedded on its public website, leveraging Call Tracking and Recording capabilities to instrument inbound phone interactions. The deployment centers on a client side call-tracking script that attributes incoming calls to online marketing sources and captures call metadata for routing and logging.
The implementation supports marketing and sales functions, with inbound call attribution used to prioritize leads and inform campaign analytics. CallRail Call Tracking records caller identification and call level metadata which AIMS Composites routes into internal sales intake workflows and call handling procedures, while governance appears to be maintained through website tag management and phone number provisioning to preserve attribution consistency across pages.
|
|
|
|
|
CRM | CRM |
|
2022 | 2022 |
|
|
|
|
|
Customer Experience | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
AIMS Composites ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2021 | 2021 |
|
AIMS Composites IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at AIMS Composites
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by AIMS Composites Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||