Abidjan, n/a,
Ivory Coast
Air Cote D’Ivoire Officiel Technographics
Air Cote D’Ivoire Officiel Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Air Cote D’Ivoire Officiel and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 320 Air Cote D’Ivoire Officiel employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Air Cote D’Ivoire Officiel has purchased the following applications: Sojern for Guest Management in 2022, Microsoft 365 for Collaboration in 2016, Salesforce Sales Cloud for Sales Automation, CRM, Sales Engagement in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Air Cote D’Ivoire Officiel is running and its propensity to invest more and deepen its relationship with Sojern , Microsoft , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Air Cote D’Ivoire Officiel revenues, which have grown to $40.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Air Cote D’Ivoire Officiel intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Air Cote D’Ivoire Officiel Tech Stack and Enterprise Applications
Air Cote D’Ivoire Officiel ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sojern | Legacy | Sojern | Guest Management | ERP Services and Operations | n/a | 2022 | 2022 |
In 2022, Air Cote D’Ivoire Officiel implemented Sojern on its website to support online guest interactions for the Ivory Coast carrier. Sojern is used in the Guest Management category and serves as the primary guest engagement and intent capture layer on the public site, embedded to collect visitor signals and enable audience segmentation.
Sojern implementation covers guest profiling, intent detection, onsite personalization, and audience activation, reflecting standard Guest Management capabilities. The deployment is web level and is operated by digital marketing and e-commerce teams to inform campaigns and booking funnels, with governance focused on marketing ownership of tag controls and audience configuration through Sojern consoles.
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Air Cote D’Ivoire Officiel Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Air Cote D’Ivoire Officiel deployed Microsoft 365 as its Collaboration platform across the organization. The company uses Microsoft 365 on their website and as the primary environment for email, document collaboration, and staff communication. The deployment covered roughly 320 employees in the transportation business, supporting corporate administration and operational teams. Air Cote D’Ivoire Officiel implemented Microsoft 365, a Collaboration application, to support corporate communications and core office productivity functions.
Configuration followed standard Microsoft 365 functional modules, including Exchange Online for hosted email, SharePoint Online for intranet and document management, Microsoft Teams for real-time collaboration, and OneDrive for file synchronization. Identity and access controls were implemented using Microsoft identity services with policy-driven governance for mailbox and file sharing. The rollout combined browser-accessible site components and client-installed productivity applications to support web presence workflows alongside internal collaboration. Operational coverage focused on corporate staff, operations, and administrative departments within the Ivory Coast organization.
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Air Cote D’Ivoire Officiel CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Sales Cloud | Sales Automation, CRM, Sales Engagement | CRM | n/a | 2022 | 2022 |
In 2022, Air Cote D’Ivoire Officiel deployed Salesforce Sales Cloud. The deployment is categorized as Sales Automation,CRM,Sales Engagement and is positioned to centralize sales and commercial workflows for the Ivory Coast based carrier.
The implementation configures Salesforce Sales Cloud to capture website-originated leads, manage accounts and contacts, track opportunity stages, and maintain activity histories and sales engagement actions. Standard Sales Cloud capabilities such as lead capture from web forms, opportunity pipeline configuration, templated sales communications, and dashboard reporting are applied to align with typical sales automation and CRM workflows.
Integration is focused on the company website, with Salesforce embedded to collect prospect and reservation inquiries directly into Sales Cloud, enabling end to end lead intake from digital channels. Operational coverage centers on the commercial and sales functions within the carrier, consolidating customer records and inbound digital sales interactions into a single CRM instance.
Governance emphasis is on centralizing CRM record ownership and standardizing sales process steps and data hygiene rules to support consistent pipeline management and reporting. The rollout approach reflects a focused, sales-centric implementation of Salesforce Sales Cloud rather than a cross-enterprise ERP integration.
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Tag Management | CRM |
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2021 | 2021 |
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Air Cote D’Ivoire Officiel IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Air Cote D’Ivoire Officiel
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Air Cote D’Ivoire Officiel Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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