Air New Zealand
Air New Zealand House 185 Fanshawe Street,
Auckland, 1010,
New Zealand
Auckland, 1010,
New Zealand
64 9 336 2400
Transportation
Air New Zealand Technographics
Air New Zealand Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Air New Zealand and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 11700 Air New Zealand employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Air New Zealand has purchased the following applications: Esker Accounts Payable for AP Automation in 2023, MizziSoft Labour Management System for Contingent Labor Management in 1996, FlightKeys 5D for Flight Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Air New Zealand is running and its propensity to invest more and deepen its relationship with Esker SA , Oracle , SAP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Air New Zealand revenues, which have grown to $4.06 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Air New Zealand intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Air New Zealand Tech Stack and Enterprise Applications
Air New Zealand ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Esker SA | Legacy | Esker Accounts Payable | AP Automation | ERP | FUJIFILM | 2023 | 2023 |
|
|
|
|
|
ERP Financial | ERP |
|
2015 | 2015 |
|
|
|
|
|
ERP Financial | ERP |
|
2025 | 2027 |
|
|
|
|
|
ERP Financial | ERP |
|
2025 | 2027 |
|
|
|
|
|
Expense Management | ERP |
|
2022 | 2022 |
|
Air New Zealand HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| MizziSoft | Legacy | MizziSoft Labour Management System | Contingent Labor Management | HCM | n/a | 1996 | 1997 |
In 1996, Air New Zealand implemented the MizziSoft Labour Management System, classified as Contingent Labor Management, to centralize workforce scheduling for ground operations across New Zealand. The initiative focused on operational staffing for airport ground teams and established the MizziSoft Labour Management System as the primary system for rostering and time capture for those groups.
The deployment included rostering, leave administration, time and attendance and payroll related modules, configured to support shift based scheduling, leave workflows and accurate time capture for payroll processing. MizziSoft Labour Management System was used to create and enforce standardized rosters and to streamline timekeeping processes consistent with Contingent Labor Management functional practices.
Rollout governance emphasized centralized roster control and standardized leave approval workflows for ground operations, aligning operational planning with payroll input processes. The vendor brochure documents improved roster efficiency and reduced payroll errors as reported outcomes from the implementation.
|
|
|
|
|
Core HR | HCM |
|
2016 | 2017 |
|
|
|
|
|
Learning and Development | HCM |
|
2016 | 2017 |
|
|
|
|
|
Payroll | HCM |
|
2016 | 2016 |
|
|
|
|
|
Payroll | HCM |
|
2020 | 2020 |
|
|
|
|
|
Recruiting, Applicant Tracking System | HCM |
|
2023 | 2023 |
|
Air New Zealand ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FlightKeys | Legacy | FlightKeys 5D | Flight Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Air New Zealand implemented FlightKeys 5D to standardize flight planning and operational flight plan formatting. FlightKeys 5D is a Flight Management application that delivers the FlightKeys flight plan format, a format noted in industry use by American Airlines, Southwest Airlines, Air New Zealand, Volotea, TUI, Allegiant, Breeze, Endeavor Air, Envoy Air, JetBlue, Sunwing Airlines, and Air Canada.
The implementation configured core FlightKeys 5D functional capabilities consistent with Flight Management workflows, including operational flight plan generation and formatting, route validation and airway routing, fuel planning and estimations, weight and balance processing, and consolidated NOTAM and meteorological briefing support. These modules were applied to automate dispatch sequencing and produce OFPs in the FlightKeys format for downstream operational use.
Operational scope centered on flight operations, dispatcher teams, and crew operations who consume and approve OFPs, with the system instrumented to feed standard dispatch workflows and to align OFP output with carrier-specific filing expectations. The deployment emphasized OFP template standardization and the FlightKeys 5D data model for consistent flight plan exchange across internal operational teams.
Governance focused on updating standard operating procedures, validating OFP templates and formatting rules, and conducting targeted operator training for dispatch and flight crew on the FlightKeys 5D workflow. Rollout activities included staged template validation and approval gates to ensure compliance with operational briefing and dispatch authorization processes.
|
|
|
|
|
Plant Maintenance | ERP Services and Operations |
|
2025 | 2027 |
|
|
|
|
|
Reservation and Booking Management | ERP Services and Operations |
|
2006 | 2006 |
|
|
|
|
|
Reservation and Booking Management | ERP Services and Operations |
|
2015 | 2015 |
|
Air New Zealand Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Analytics and BI | Analytics and BI |
|
2007 | 2008 |
|
Air New Zealand Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Blockchain Platform | Blockchain |
|
2019 | 2019 |
|
Air New Zealand SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Supply Chain Management | SCM |
|
2015 | 2015 |
|
|
|
|
|
Transportation Management | SCM |
|
2024 | 2024 |
|
Air New Zealand CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Analytics | CRM |
|
2019 | 2019 |
|
|
|
|
|
Customer Engagement | CRM |
|
2020 | 2020 |
|
|
|
|
|
Customer Experience | CRM |
|
2017 | 2017 |
|
|
|
|
|
Customer Experience | CRM |
|
2019 | 2019 |
|
|
|
|
|
Customer Experience | CRM |
|
2019 | 2019 |
|
|
|
|
|
Customer Experience | CRM |
|
2021 | 2021 |
|
|
|
|
|
Customer Loyalty | CRM |
|
2025 | 2025 |
|
|
|
|
|
Customer Support | CRM |
|
2022 | 2022 |
|
|
|
|
|
Data Management Platform | CRM |
|
2013 | 2013 |
|
|
|
|
|
Data Management Platform | CRM |
|
2019 | 2019 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2012 | 2012 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2010 | 2010 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2018 | 2018 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2014 | 2014 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2015 | 2015 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2016 | 2016 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Automation | CRM |
|
2019 | 2019 |
|
Air New Zealand EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
EPM | EPM |
|
2014 | 2014 |
|
Air New Zealand ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
|
2014 | 2014 |
|
Air New Zealand PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Project Portfolio Management | PPM |
|
2015 | 2015 |
|
|
|
|
|
Project Portfolio Management | PPM |
|
2025 | 2027 |
|
Air New Zealand PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Operating System (OS) | PaaS |
|
2016 | 2016 |
|
|
|
|
|
Robotic Process Automation | PaaS |
|
2018 | 2018 |
|
Air New Zealand IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2018 | 2018 |
|
Air New Zealand CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at Air New Zealand
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
CEO | CXO | Finance | |
|
|
|
Executive Assistant to the CEO | Manager | Finance | |
|
|
|
COO | CXO | Finance | |
|
|
|
Digital Project Manager | Manager | IT | |
|
|
|
GM Technology | CXO | IT | |
|
|
|
Digital Project Manager | Manager | IT | |
|
|
|
Tribe Digital Lead - Infrastructure, Platforms and Tooling | Manager | IT | |
|
|
|
Project Manager | Manager | Finance | |
|
|
|
Program Manager | Manager | Operations | |
|
|
|
Chapter Lead Long Term Planning | Manager | Operations | |
|
|
|
Senior Project Manager | Manager | Operations | |
|
|
|
Senior Project Manager | Strategic and Operational Programmes | Manager | Operations | |
|
|
|
RPA Engineer | Non Manager | IT | |
|
|
|
RPA Analyst | Non Manager | IT | |
|
|
|
Chief Financial Officer | CXO | Finance | |
|
|
|
Chief People Officer | CXO | HR | |
|
|
|
Chief Executive Officer | CXO | Operations | |
|
|
|
Chief Customer and Digital Officer | CXO | IT | |
|
|
|
Chief Sustainability and Corporate Affairs Officer | CXO | Operations | |
|
|
|
Chief Safety and Risk Officer | CXO | Operations | |
|
|
|
Chief Operations Officer – Ground and Inflight | CXO | Operations | |
|
|
|
Chief Operations Officer – Technical Operations | CXO | Operations | |
|
|
|
Chief Commercial Officer | CXO | Operations | |
|
Apps Being Evaluated by Air New Zealand Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Air New Zealand IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Air New Zealand digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Air New Zealand Technographics
Air New Zealand is a Transportation organization based in New Zealand,
with around 11700 employees and annual revenues of $4.06 billion.
Air New Zealand operates a diverse technology stack with applications such as
Esker Accounts Payable, MizziSoft Labour Management System and FlightKeys 5D,
covering areas like AP Automation, Contingent Labor Management and Flight Management.
Air New Zealand has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Esker SA, MizziSoft and FlightKeys.
Air New Zealand recently adopted applications including
SAP S/4 HANA in 2025, SAP S/4 HANA in 2025 and SAP S/4 HANA - Plant Maintenance (PM) in 2025,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Air New Zealand’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Air New Zealand’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Air New Zealand technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.