Akiem
151-161, boulevard Victor Hugo CS 60001,
Saint-Ouen Cedex, 93452,
France
Saint-Ouen Cedex, 93452,
France
n/a
Manufacturing
Akiem Technographics
Akiem Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Akiem and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 400 Akiem employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Akiem has purchased the following applications: CARL Source Transport for Computerized Maintenance Management (CMMS) in 2010, Microsoft 365 for Collaboration in 2015, Atlassian Jira Service Desk for IT Service Management in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Akiem is running and its propensity to invest more and deepen its relationship with CARL Software , IBM , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Akiem revenues, which have grown to $40.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Akiem intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Akiem Tech Stack and Enterprise Applications
Akiem ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CARL Software | Legacy | CARL Source Transport | Computerized Maintenance Management (CMMS) | ERP Services and Operations | n/a | 2010 | 2010 |
In 2010 Akiem selected CARL Source Transport to pilot and develop its locomotive maintenance service offering across its European fleet. CARL Source Transport, implemented as Computerized Maintenance Management (CMMS), is used to manage maintenance contracts, scheduling and planned stock and logistics to control maintenance costs and guarantee service quality for clients in the rail leasing sector.
The implementation focused on contract management, maintenance scheduling, planned stock and logistics coordination, and work order orchestration tied to locomotive asset records and maintenance planning. Operational coverage centered on maintenance operations and service delivery for Akiem's European fleet, with the pilot driving standardization of maintenance processes and centralized coordination between contract administration and logistics. CARL Source Transport supports the companys maintenance and commercial functions by consolidating contract terms, planned interventions and parts provisioning into a single CMMS workflow, enabling consistent service quality for rail leasing customers.
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Enterprise Asset Management | ERP Services and Operations |
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2022 | 2022 |
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Akiem Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Akiem implemented Microsoft 365 as its Collaboration platform. The deployment targeted companywide collaboration and productivity and is referenced on Akiem's public website. Microsoft 365 is used to deliver core Collaboration functions including enterprise email, document sharing and co authoring, team messaging, and Office productivity tools.
The implementation leverages Microsoft 365 capabilities such as Exchange Online, SharePoint Online, OneDrive for Business, Microsoft Teams, and Office desktop and web applications. The architecture follows a tenant based model with centralized administration and Azure Active Directory identity management, enabling role based access controls and standard collaboration governance across departments. Akiem's use of Microsoft 365 on their website suggests public facing integration points for content delivery or authentication workflows tied to the Collaboration environment.
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Akiem ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Jira Service Desk | IT Service Management | ITSM | n/a | 2022 | 2022 |
In 2022, Akiem deployed Atlassian Jira Service Desk on its website as its IT Service Management solution. Atlassian Jira Service Desk is positioned as the primary web-facing intake for service requests, supporting both internal IT support and customer-facing inquiries within the manufacturing organization.
The implementation leveraged core IT Service Management capabilities typical of Jira Service Desk, including a web request portal, issue tracking and queue management, configurable service request forms, workflow orchestration, and automation rules for ticket routing. Configuration emphasized role-based queues and templated request types, and the implementation linked knowledge base access to common request categories to streamline resolution workflows.
The Jira Service Desk instance is embedded into Akiem's public website to capture external and employee requests directly, funneling submissions into internal queues and notification workflows for IT and support teams. Governance focused on centralizing service intake, defining service roles and permissions, and configuring approval and escalation workflows consistent with IT Service Management practices.
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Akiem TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2018 | 2019 |
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Treasury Management | TRM |
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2018 | 2019 |
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Akiem IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Akiem
| First Name | Last Name | Title | Function | Department | Phone | |
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Assets, Maintenance and Operations Managing Director | Director | Operations | |
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Sustainability & Performance Director | Director | Operations | |
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Managing Director | Director | Finance | |
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Chief Information Officer | CXO | IT | |
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Head of Asset Management - Electric Locomotives | Director | Investment | |
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Deputy Head of Asset Management - Electric Locomotives | Director | Investment | |
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Asset Director | Director | Operations | |
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Apps Being Evaluated by Akiem Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Akiem IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Akiem digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Akiem Technographics
Akiem is a Manufacturing organization based in France,
with around 400 employees and annual revenues of $40.0 million.
Akiem operates a diverse technology stack with applications such as
CARL Source Transport, Microsoft 365 and Atlassian Jira Service Desk,
covering areas like Computerized Maintenance Management (CMMS), Collaboration and IT Service Management.
Akiem has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as CARL Software, Microsoft and Atlassian.
Akiem recently adopted applications including
IBM Maximo in 2022, Atlassian Jira Service Desk in 2022 and Kyriba Treasury in 2018,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Akiem’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Akiem’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Akiem technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.