Akron Auto Finance LLC
1875 Brittain Rd,
Akron, 44310, OH,
United States
Akron, 44310, OH,
United States
1 330-355-1929
Automotive
Akron Auto Finance LLC Technographics
Akron Auto Finance LLC Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Akron Auto Finance LLC and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250 Akron Auto Finance LLC employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Akron Auto Finance LLC has purchased the following applications: Dealertrack F&I for Dealership Management in 2013, Gubagoo ChatSmart for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Akron Auto Finance LLC is running and its propensity to invest more and deepen its relationship with Cox Automotive , Gubagoo , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Akron Auto Finance LLC revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Akron Auto Finance LLC intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Akron Auto Finance LLC Tech Stack and Enterprise Applications
Akron Auto Finance LLC ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cox Automotive | Legacy | Dealertrack F&I | Dealership Management | ERP Services and Operations | n/a | 2013 | 2013 |
In 2013, Akron Auto Finance LLC deployed Dealertrack F&I from Cox Automotive as its core Dealership Management application to govern finance and insurance workflows across the stand alone dealership. Dealertrack F&I was positioned to support F&I contract processing, document management, and transactional controls that tie directly into the companys accounting and accounts payable functions.
Configuration focused on F&I workflow orchestration and document retention aligned with the Accounts Payable Clerk responsibilities, including invoice review and approval, filing of invoices and payments, and maintenance of audit files. Dealertrack F&I was used to centralize finance paperwork and to standardize F&I processes, supporting month end close activities and year end closing tasks identified in the job description.
Operational coverage emphasized integration with bookkeeping and dealership accounting workflows rather than with named third party systems, reflecting category aligned integration between dealer finance operations and back office accounting. The Accounts Payable Clerk role was explicitly responsible for timely and accurate financial record keeping, vendor communications to keep accounts in good standing, and supporting audit and year end procedures, which shaped how Dealertrack F&I was used day to day. Windows, Word, and Excel competency requirements and the preference for previous DMS or DealerTrack experience were incorporated into user readiness and operational staffing decisions.
Governance changes centered on formalizing invoice approval and filing procedures, embedding F&I document controls into monthly close routines, and assigning accountability for vendor communications and audit file maintenance to the Accounts Payable Clerk. Training expectations and minimum experience requirements informed rollout sequencing and ongoing operational ownership of Dealertrack F&I within finance and accounting functions.
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Akron Auto Finance LLC AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Gubagoo | Legacy | Gubagoo ChatSmart | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Akron Auto Finance LLC deployed Gubagoo ChatSmart on its public website to add conversational engagement to the online shopping experience. Gubagoo ChatSmart is a Chatbots and Conversational AI application used to capture shopper intent and route inbound inquiries into dealer sales workflows.
The implementation emphasizes web-embedded conversational messaging and automated lead capture, configured to surface vehicle information, answer frequently asked financing and pricing questions, and initiate appointment requests or callbacks. Akron Auto Finance LLC configured conversational scripts, session routing, and proactive on-site triggers consistent with Chatbots and Conversational AI best practices to engage visitors on inventory and finance pages.
Operational coverage is focused on the company website and online customer touchpoints, supporting sales and customer service functions within the dealership digital funnel. The deployment supports front-line sales staff who receive chat handoffs and perform lead follow-up as part of the online-to-offline customer journey.
Governance was structured around web operations and sales leadership ownership, with scripted conversation templates, operator training, and ongoing tuning of conversational flows. Monitoring of chat sessions and iterative script updates were used to refine handoff rules and ensure responses align with dealer sales processes.
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Akron Auto Finance LLC Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Akron Auto Finance LLC deployed Microsoft 365 for Collaboration across its organization. The company website indicates active use of Microsoft 365, confirming a tenant-level presence tied to their public digital footprint.
The Microsoft 365 deployment for Collaboration includes core productivity and collaboration capabilities typical to the suite, such as Exchange Online email, Microsoft Teams for meetings and chat, SharePoint Online for document libraries, OneDrive for personal file sync, and Office desktop and web apps for authoring. Microsoft 365 is positioned to support corporate communications, document lifecycle and knowledge management, and day-to-day productivity across business functions.
Operationally the rollout is sized to a mid-market IT footprint with approximately 250 employees, suggesting company-wide coverage across finance, sales and dealership operations and corporate support teams. The public indication of Microsoft 365 on the Akron Auto Finance LLC website reinforces that identity and service endpoints are provisioned in a centralized Microsoft tenant.
Governance and administration are expected to use standard Microsoft 365 constructs, including centralized tenant administration, Azure Active Directory identity and access management, role-based access controls and mailbox and document retention policies, aligning the Microsoft 365 Collaboration environment with enterprise compliance and user provisioning workflows.
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Akron Auto Finance LLC CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Support | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Analytics | CRM |
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2020 | 2020 |
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Akron Auto Finance LLC IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Akron Auto Finance LLC
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Akron Auto Finance LLC Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Akron Auto Finance LLC IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Akron Auto Finance LLC digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Akron Auto Finance LLC Technographics
Akron Auto Finance LLC is a Automotive organization based in United States,
with around 250 employees and annual revenues of $30.0 million.
Akron Auto Finance LLC operates a diverse technology stack with applications such as
Dealertrack F&I, Gubagoo ChatSmart and Microsoft 365,
covering areas like Dealership Management, Chatbots and Conversational AI and Collaboration.
Akron Auto Finance LLC has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Cox Automotive, Gubagoo and Microsoft.
Akron Auto Finance LLC recently adopted applications including
Skai Market Intelligence in 2021, Microsoft 365 in 2020 and LiveRamp Platform in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Akron Auto Finance LLC’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Akron Auto Finance LLC’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Akron Auto Finance LLC technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.