North Canton, 44720, OH,
United States
Akron-Canton Airport Technographics
Akron-Canton Airport Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Akron-Canton Airport and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 70 Akron-Canton Airport employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Akron-Canton Airport has purchased the following applications: IFS Cloud ERP for ERP Financial in 2011, LiveChat for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Akron-Canton Airport is running and its propensity to invest more and deepen its relationship with IFS , LiveChat, Inc. , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Akron-Canton Airport revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Akron-Canton Airport intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
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Akron-Canton Airport Tech Stack and Enterprise Applications
Akron-Canton Airport ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IFS | Legacy | IFS Cloud ERP | ERP Financial | ERP | n/a | 2011 | 2012 |
Akron-Canton Airport selected and deployed IFS Cloud ERP in 2011 to replace a legacy financial system. The implementation focused on ERP Financial capabilities, centering on core modules such as general ledger, accounts payable/receivable, fixed asset accounting and financial reporting to standardize and consolidate the airport’s accounting and budgeting processes. The organization adopted the IFS Cloud ERP platform (cloud deployment) to centralize financial operations for the 70-employee airport.
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Akron-Canton Airport AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020 Akron-Canton Airport deployed LiveChat on its public website to provide web-based passenger support and inquiry handling. Akron-Canton Airport implemented LiveChat as a Chatbots and Conversational AI application to capture visitor conversations, present automated greetings, and surface chats to staff through an embedded widget.
The implementation centers on the LiveChat web widget and the LiveChat agent console, configured with canned responses, proactive messaging, basic chat routing, and transcript capture for follow up. Operational scope is focused on front-line customer service and website support workflows, with governance oriented around hours of coverage and message templates. No upstream system integrations are observable in the site source, indicating the deployment is scoped to site-level conversational engagement rather than broader CRM or ticketing synchronization.
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Akron-Canton Airport Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Akron-Canton Airport implemented Microsoft 365 as a cloud Collaboration platform. The deployment surfaced Microsoft 365 components on the airport website and established cloud-hosted email and collaboration services for the organization’s roughly 70 employees. Microsoft 365 functions as the primary Collaboration tool supporting administrative, operations, and customer-facing scheduling workflows.
Configuration focused on cloud email, document libraries and shared workspaces, and team messaging consistent with Collaboration category capabilities. Operational scope covered administrative offices and operational departments, with centralized account provisioning, role-based access controls and basic governance to manage user access and device enrollment. Akron-Canton Airport uses Microsoft 365 for Collaboration to unify internal communications and document management across the organization.
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Collaboration | Collaboration |
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2021 | 2021 |
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Akron-Canton Airport Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2020 | 2020 |
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Akron-Canton Airport CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Advertising Platform | CRM |
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2012 | 2012 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Akron-Canton Airport PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2015 | 2015 |
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Akron-Canton Airport IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Akron-Canton Airport
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Akron-Canton Airport Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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