Akron, 44305, OH,
United States
Akron Rubber Development Laboratory Technographics
Akron Rubber Development Laboratory Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Akron Rubber Development Laboratory and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 60 Akron Rubber Development Laboratory employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Akron Rubber Development Laboratory has purchased the following applications: Zoho SalesIQ for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2017, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Akron Rubber Development Laboratory is running and its propensity to invest more and deepen its relationship with Zoho Corp. , Microsoft , Fastly or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Akron Rubber Development Laboratory revenues, which have grown to $6.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Akron Rubber Development Laboratory intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Akron Rubber Development Laboratory Tech Stack and Enterprise Applications
Akron Rubber Development Laboratory AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoho Corp. | Legacy | Zoho SalesIQ | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Akron Rubber Development Laboratory implemented Zoho SalesIQ on its public website. Zoho SalesIQ, classified in the Chatbots and Conversational AI category, was deployed as the primary site-facing engagement layer for the 60-employee professional services firm.
The implementation used the Zoho SalesIQ chat widget to centralize inbound web conversations, with configuration work focused on visitor tracking, proactive chat greetings, canned responses, lead capture forms, and session-based transcript capture. Zoho SalesIQ was configured to support typical conversational workflows such as initial triage, routing of inquiries to on-call representatives, and standardized response templates to ensure consistent customer interactions.
Deployment architecture consisted of an embedded JavaScript widget on the corporate website, operating as a browser-side engagement endpoint routed to internal agents through the Zoho SalesIQ console. Operational coverage targeted customer-facing functions, primarily sales engagement and technical support workflows, across the company website rather than internal intranet use.
Governance emphasized chat workflow standardization and role-based handling of inbound requests, with process changes to formalize chat triage and escalation paths for technical inquiries. The narrative centers on Zoho SalesIQ providing Akron Rubber Development Laboratory a structured conversational layer for web leads and support interactions within the Chatbots and Conversational AI category.
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Akron Rubber Development Laboratory Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017 Akron Rubber Development Laboratory implemented Microsoft 365 as its primary Collaboration platform. The Microsoft 365 deployment is referenced on the company website and is provisioned as a cloud-hosted SaaS tenant supporting organization-wide collaboration for approximately 60 employees.
The implementation focuses on Collaboration capabilities such as cloud email, productivity applications, file storage and document collaboration, and real-time communications to support administrative, laboratory and client-facing workflows. Deployment patterns consistent with Microsoft 365 Collaboration include centralized identity and user provisioning, device-based file synchronization and cloud document management to enable cross-functional collaboration across the organization.
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Akron Rubber Development Laboratory IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2017 | 2017 |
In 2017, Akron Rubber Development Laboratory implemented Microsoft Azure Cloud Services for Application Hosting and Computing Services. The public site indicates the company uses Microsoft Azure Cloud Services as its cloud platform to host customer facing web assets and application endpoints.
The implementation is oriented around cloud compute and application hosting capabilities common to the Application Hosting and Computing Services category, including virtual machine based compute and platform services for web applications, plus cloud storage to hold site assets and application data. Configuration signals on the website point to a focus on web hosting and application delivery rather than on-premises infrastructure, consistent with Azure platform usage patterns.
Operational coverage centers on the corporate website and related digital touchpoints, supporting business functions such as corporate communications, customer inquiry handling, and service information delivery. For a 60 person professional services firm the Azure deployment is proportionate to centralized IT management, with the IT function overseeing provisioning and runtime support for hosted applications.
Governance and operational practices are likely organized around centralized subscription management and role based access controls to manage resource provisioning and operational security, while standard cloud operational tasks such as backup, patching, and monitoring address availability of hosted services. The narrative reinforces Akron Rubber Development Laboratory, Microsoft Azure Cloud Services, and the Application Hosting and Computing Services relationship as the core platform for their public web and application footprint.
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Akron Rubber Development Laboratory
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Apps Being Evaluated by Akron Rubber Development Laboratory Executives
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