Aktien-Gesellschaft Ems
Aktien-Gesellschaft Ems Technographics
Aktien-Gesellschaft Ems Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Aktien-Gesellschaft Ems and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 429 Aktien-Gesellschaft Ems employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Aktien-Gesellschaft Ems has purchased the following applications: Microsoft 365 for Collaboration in 2021, Hotjar for Customer Experience in 2018, Atlassian Jira Service Desk for IT Service Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Aktien-Gesellschaft Ems is running and its propensity to invest more and deepen its relationship with Microsoft , Contentsquare , CleverReach or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Aktien-Gesellschaft Ems revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Aktien-Gesellschaft Ems intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Aktien-Gesellschaft Ems Tech Stack and Enterprise Applications
Aktien-Gesellschaft Ems Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, Aktien-Gesellschaft Ems implemented Microsoft 365 as its primary Collaboration platform. The Germany-based transportation company with approximately 429 employees references Microsoft 365 components on its public website and deployed the suite to support corporate communications and document collaboration across administrative and operational teams. Microsoft 365 is positioned as the central collaboration layer for employee productivity and external-facing content management.
The implementation includes core Microsoft 365 capabilities aligned to the Collaboration category, notably Exchange Online for email, SharePoint Online for intranet and document management, Microsoft Teams for messaging and meetings, OneDrive for personal file sync, and Office desktop and web applications. Configuration work emphasizes tenant-level identity and access controls within Microsoft identity services, SharePoint site architecture, Teams channel organization, and standard collaborative document permissions and sharing models. Automation and provisioning focus on centralized account creation, mailbox provisioning, and managed SharePoint site templates.
Governance and operational rollout incorporate centralized user provisioning, role based access patterns, document lifecycle policies and retention settings, and structured end-user onboarding for Teams and SharePoint. Operational coverage centers on corporate communications, document collaboration, and administrative workflows across the Germany organization. The implementation narrative reflects an enterprise collaboration posture using Microsoft 365 to unify communications and content across the company.
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Aktien-Gesellschaft Ems CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2018 | 2018 |
In 2018, Aktien-Gesellschaft Ems deployed Hotjar on its public website. The Hotjar deployment functions as a Customer Experience layer to capture session recordings, heatmaps and on-page feedback, providing behavioral visibility into website interactions.
The implementation concentrates on web UX instrumentation and supports digital marketing and web operations workflows, with configuration oriented to site-level behavior capture and visitor feedback collection. Functional capabilities in use align with standard Hotjar modules such as session replay, heatmaps, conversion funnels and feedback polls, enabling product and marketing teams to analyze user journeys and prioritize frontend improvements.
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Marketing Automation | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2017 | 2017 |
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Aktien-Gesellschaft Ems ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Jira Service Desk | IT Service Management | ITSM | n/a | 2021 | 2021 |
In 2021, Aktien-Gesellschaft Ems implemented Atlassian Jira Service Desk to deliver IT Service Management through a web-accessible service portal on its website. The Atlassian Jira Service Desk instance is provisioned as the primary ticketing entry point on ag-ems.de, enabling external stakeholders to submit incidents and service requests and enabling internal operational staff to register and track issues. The implementation delivers standard IT Service Management capabilities including request intake, issue categorization, status tracking, portal communication, and automation for routine workflows.
Configuration work focused on request type design, SLA rule configuration and automation for routing and prioritization, aligning ticket flows with transportation operational processes and IT support responsibilities. Operational coverage centers on customer support and IT operations within Germany, with reporting and queue management used to coordinate resolution across responsible teams. Governance was established through defined request workflows and role based access controls in Jira Service Desk, standardizing handoffs and escalation paths while keeping the deployment surface on the public website for customer facing intake.
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Aktien-Gesellschaft Ems PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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Aktien-Gesellschaft Ems IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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IT Decision Makers and Key Stakeholders at Aktien-Gesellschaft Ems
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Aktien-Gesellschaft Ems Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Aktien-Gesellschaft Ems IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Aktien-Gesellschaft Ems digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Aktien-Gesellschaft Ems Technographics
Aktien-Gesellschaft Ems is a Transportation organization based in Germany,
with around 429 employees and annual revenues of $100.0 million.
Aktien-Gesellschaft Ems operates a diverse technology stack with applications such as
Microsoft 365, Hotjar and Atlassian Jira Service Desk,
covering areas like Collaboration, Customer Experience and IT Service Management.
Aktien-Gesellschaft Ems has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Contentsquare and Atlassian.
Aktien-Gesellschaft Ems recently adopted applications including
Microsoft 365 in 2021, CleverReach in 2021 and Atlassian Jira Service Desk in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Aktien-Gesellschaft Ems’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Aktien-Gesellschaft Ems’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Aktien-Gesellschaft Ems technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.