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Aktion Associates
Location
1687 Woodlands Dr,
Maumee, 43537, OH,
United States
Website
https://www.aktion.com/
Phone
1 800-425-8466
Artw industry
Professional Services
Employee
Revenue

Aktion Associates Technographics

Aktion Associates Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Aktion Associates and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250 Aktion Associates employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

Aktion Associates has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2015, Olark Live Chat for Chatbots and Conversational AI in 2015, Cisco Webex Meetings for Audio Video and Web Conferencing in 2019 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Aktion Associates is running and its propensity to invest more and deepen its relationship with Oracle , Sage , Olark or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Aktion Associates revenues, which have grown to $36.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Aktion Associates intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Aktion Associates Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle NetSuite ERP ERP Financial ERP Financial Management n/a 2015 2015
In 2015, Aktion Associates implemented Oracle NetSuite ERP. The deployment targeted ERP Financial functions to centralize finance and billing across the 250 employee professional services firm, bringing transactional finance, billing, and project related revenue processes into a unified system. The Oracle NetSuite ERP implementation included core financial modules such as general ledger, accounts payable, accounts receivable, billing, revenue recognition, and financial reporting. Configuration work emphasized chart of accounts rationalization, period close sequencing, automated invoice generation, centralized transaction processing, and role based access controls, leveraging native Oracle NetSuite ERP automation and reporting capabilities. Operational rollout covered finance, accounting, billing, and project accounting teams with phased module adoption and process standardization to align professional services billing and revenue operations. Governance established centralized finance process ownership, defined approval workflows, and configuration change controls to manage releases and reporting policies, clarifying the relationship between Aktion Associates Oracle NetSuite ERP ERP Financial and the companys finance and accounting business functions.
ERP Financial ERP Financial Management 2021 2021
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Olark Legacy Olark Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2015 2015
In 2015, Aktion Associates deployed Olark Live Chat on its public website. The deployment places Olark Live Chat in the Chatbots and Conversational AI category as a web based engagement channel to handle real time visitor interactions. Aktion Associates uses the application to provide live messaging and capture visitor context for follow up by customer facing teams. The implementation leverages Olark Live Chat as an embedded client side chat widget paired with an agent console, transcript logging, proactive messaging and pre chat form capabilities that are characteristic of the category. Configuration work focused on chat window placement, message templates, offline messaging and routing rules to direct conversations to appropriate teams. The full application name Olark Live Chat is present in site scripts and is configured to persist conversation metadata for agent review. Operational ownership rests with sales and customer service, who use Olark Live Chat to triage inbound web inquiries and escalate issues into email based workflows when resolution is not immediate. Governance is organized around chat ownership, transcript retention and escalation procedures to ensure consistent handling of web conversations. Aktion Associates, Olark Live Chat, Chatbots and Conversational AI, and sales and customer service are explicitly connected in the implementation to centralize web based conversational handling.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Cisco Systems Legacy Cisco Webex Meetings Audio Video and Web Conferencing Collaboration n/a 2019 2019
In 2019, Aktion Associates embedded Cisco Webex Meetings on their website to provide client-facing audio and video conferencing capabilities. Cisco Webex Meetings is used as their Audio Video and Web Conferencing solution, delivering cloud-hosted meeting, screen sharing, recording, and scheduling functionality that supports remote client sessions and internal collaboration. The deployment is surfaced on the corporate website to enable direct join and scheduling flows for clients and project teams, with administrative controls managed by IT and delivery leadership. Governance and operating procedures center on meeting policy configuration, user provisioning, recording retention rules, and standardized scheduling workflows, aligning Cisco Webex Meetings with Aktion Associates business functions for client engagement, delivery, and sales.
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Account Based Marketing CRM 2022 2022
CRM CRM 2020 2020
Digital Advertising Platform CRM 2020 2020
Marketing Analytics CRM 2019 2019
Marketing Automation CRM 2015 2015
Marketing Automation CRM 2021 2021
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2014 2014
Application Hosting and Computing Services IaaS 2020 2020
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2017 2017
IT Decision Makers and Key Stakeholders at Aktion Associates
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Aktion Associates Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Aktion Associates Technographics

Aktion Associates is a Professional Services organization based in United States, with around 250 employees and annual revenues of $36.0 million.

Aktion Associates operates a diverse technology stack with applications such as Oracle NetSuite ERP, Olark Live Chat and Cisco Webex Meetings, covering areas like ERP Financial, Chatbots and Conversational AI and Audio Video and Web Conferencing.

Aktion Associates has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle, Olark and Cisco Systems.

Aktion Associates recently adopted applications including Zoominfo Platform in 2022, Sage Intacct in 2021 and Hubspot Marketing Automation in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Aktion Associates’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Aktion Associates’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Aktion Associates technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.