Mississauga, L4Z 2H7, ON,
Canada
Al-Anon Family Groups & Alateen Technographics
Al-Anon Family Groups & Alateen Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Al-Anon Family Groups & Alateen and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2 Al-Anon Family Groups & Alateen employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Al-Anon Family Groups & Alateen has purchased the following applications: Cisco Webex Meetings for Audio Video and Web Conferencing in 2021, Hotjar for Customer Experience in 2018, AppRiver Secure Cloud for Secure Email Gateways (SEGs), Archive as a Service (AaaS) in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Al-Anon Family Groups & Alateen is running and its propensity to invest more and deepen its relationship with Cisco Systems , Microsoft , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Al-Anon Family Groups & Alateen revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Al-Anon Family Groups & Alateen intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Al-Anon Family Groups & Alateen Tech Stack and Enterprise Applications
Al-Anon Family Groups & Alateen Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, Al-Anon Family Groups & Alateen implemented Cisco Webex Meetings as a customer-facing conference layer. Cisco Webex Meetings is deployed as the vendor-hosted cloud meeting service and is surfaced on the organization's website for member access and session hosting. The implementation aligns with Audio Video and Web Conferencing use cases for virtual meetings and remote member engagement.
Functional capabilities implemented include scheduled meeting hosting, browser-based join and participant controls, screen sharing and session recording for meeting continuity, reflecting standard Cisco Webex Meetings functionality. Operational scope covers the organization's Canadian outreach and is used by the small central staff and volunteer facilitators to run support sessions and administrative meetings. Governance practices were adapted to manage user access and meeting moderation, with role-based host privileges and web-hosted meeting links published on the site.
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Collaboration | Collaboration |
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2015 | 2015 |
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Al-Anon Family Groups & Alateen CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2018 | 2018 |
In 2018, Al-Anon Family Groups & Alateen implemented Hotjar on its public website al-anon.org. Hotjar was deployed to support Customer Experience monitoring and qualitative user research across the site.
The deployment consisted of adding the Hotjar client side tracking script to site pages and enabling session recordings, heatmaps, funnel visualization, and on page feedback widgets to capture behavioral signals and visitor sentiment. The implementation focused on website content and navigation workflows and was used to inform communications and web operations through page level interaction data and qualitative feedback.
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Marketing Automation | CRM |
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2019 | 2019 |
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Al-Anon Family Groups & Alateen CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| AppRiver | Legacy | AppRiver Secure Cloud | Secure Email Gateways (SEGs), Archive as a Service (AaaS) | CyberSecurity | n/a | 2011 | 2011 |
In 2011, Al-Anon Family Groups & Alateen deployed AppRiver Secure Cloud to handle its organizational email needs. The small Canada based nonprofit with two employees uses AppRiver Secure Cloud on their website to centralize message handling and archiving, aligning the deployment with the Secure Email Gateways (SEGs),Archive as a Service (AaaS) category. The implementation targets core email channels and is scoped to organizational communications and administrative operations rather than broad enterprise domains.
AppRiver Secure Cloud is configured to provide standard SEG capabilities such as spam and malware filtering, content scanning, policy based blocking, TLS enforcement and quarantine management, together with Archive as a Service capabilities including centralized retention, searchable message storage and support for eDiscovery workflows. Administrative controls are managed through the vendor hosted console, with policy configuration and retention settings applied at the account level to govern message handling. Al-Anon Family Groups & Alateen, AppRiver Secure Cloud, Secure Email Gateways (SEGs),Archive as a Service (AaaS) maps directly to the organization s communications and compliance functions and is implemented as a cloud hosted email security and archive service.
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IT Decision Makers and Key Stakeholders at Al-Anon Family Groups & Alateen
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Apps Being Evaluated by Al-Anon Family Groups & Alateen Executives
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