Al Khobar, 31952,
Saudi Arabia
Al-Dawaa Medical Services Company Technographics
Al-Dawaa Medical Services Company Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Al-Dawaa Medical Services Company and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4500 Al-Dawaa Medical Services Company employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Al-Dawaa Medical Services Company has purchased the following applications: Cisco Webex Meetings for Audio Video and Web Conferencing in 2021, Amazon SES for Transactional Email in 2020, Proofpoint Email Security and Protection for Secure Email Gateways (SEGs) in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Al-Dawaa Medical Services Company is running and its propensity to invest more and deepen its relationship with Cisco Systems , Google , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Al-Dawaa Medical Services Company revenues, which have grown to $1.36 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Al-Dawaa Medical Services Company intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Al-Dawaa Medical Services Company Tech Stack and Enterprise Applications
Al-Dawaa Medical Services Company Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, Al-Dawaa Medical Services Company deployed Cisco Webex Meetings. Cisco Webex Meetings is implemented on the company website and is categorized as Audio Video and Web Conferencing to provide web-based meeting access through the public web front end.
The deployment leverages Cisco Webex Meetings core conferencing capabilities such as browser-based meeting join flows, real time audio and video streaming, and screen sharing, consistent with Audio Video and Web Conferencing functionality. The implementation appears focused on delivering direct participant access via the website, which suggests use of embedded meeting widgets or join links to surface hosted Webex sessions to external users.
Operationally the configuration exposes Webex meeting sessions to external participants through the public site while also supporting internal collaboration needs, aligning the application with both customer-facing and corporate communications use cases. Observed implementation details emphasize a web front-end integration, rather than on premise client only usage, indicating reliance on cloud hosted conferencing services provided by Cisco Webex Meetings.
Governance considerations implied by a public website deployment include meeting access controls, scheduling and invitation policies, and management of public facing sessions to control external participation. The narrative centers on Al-Dawaa Medical Services Company using Cisco Webex Meetings in the Audio Video and Web Conferencing category to enable browser-native conferencing delivered from the company website.
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Collaboration | Collaboration |
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2016 | 2016 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Al-Dawaa Medical Services Company PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon SES | Transactional Email | PaaS | n/a | 2020 | 2020 |
In 2020, Al-Dawaa Medical Services Company implemented Amazon SES for Transactional Email to handle customer-facing communications on its public website. The deployment uses Amazon Web Services and positions Amazon SES as the transactional email engine integrated into the ecommerce and customer account workflows of the Saudi Arabia based retail chain. Implementation scope centers on website-triggered messages such as order confirmations, account notifications and password resets, routed through Amazon SES for programmatic sending. The work ties the site frontend and backend notification services into AWS hosted email delivery.
Architecturally the integration is consistent with Amazon SES implementations, using SMTP and API interfaces to enable both application-level SMTP relay and programmatic RESTful sending, with verification of sending domains and standard deliverability controls such as SPF and DKIM. The configuration includes bounce and complaint handling and suppression list management to support deliverability governance and operational monitoring. Operational coverage focuses on ecommerce and customer service workflows that depend on reliable transactional messaging, with feedback loops from SES informing notification reliability and site error handling.
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Transactional Email | PaaS |
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2021 | 2021 |
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Al-Dawaa Medical Services Company CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Proofpoint | Legacy | Proofpoint Email Security and Protection | Secure Email Gateways (SEGs) | CyberSecurity | n/a | 2021 | 2021 |
In 2021, Al-Dawaa Medical Services Company implemented Proofpoint Email Security and Protection to secure corporate email communications. The deployment uses Proofpoint Email Security and Protection as a Secure Email Gateways (SEGs) solution protecting inbound and outbound mail streams for the company headquartered in Saudi Arabia. This implementation is applied to email flows associated with the corporate website and public-facing contact channels.
The implementation configures core Secure Email Gateways (SEGs) capabilities such as policy-based spam and phishing detection, malware scanning and attachment sandboxing, URL defense and link rewriting, and SMTP/TLS enforcement for transport security. Administrators have configured quarantine and policy workflows, layered inspection rules, and centralized logging to support incident triage and forensic review. Proofpoint Email Security and Protection is presented as the primary perimeter email filtering layer for the organization.
Operational ownership rests with IT security and email operations teams, who manage centralized policy controls, alerting, and reporting through the vendor management console. The rollout focuses on protecting corporate communications and website-related mail streams, aligning secure email gateway controls with existing email routing and administrative workflows. Governance emphasizes policy configuration and monitoring rather than changes to external vendor integrations.
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IT Decision Makers and Key Stakeholders at Al-Dawaa Medical Services Company
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Apps Being Evaluated by Al-Dawaa Medical Services Company Executives
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