Al Rajhi Bank Malaysia
Ground Floor, East Block, Wisma Golden Eagle Realty, 142-B Jalan Ampang,
Kuala Lumpur, 50450,
Malaysia
Kuala Lumpur, 50450,
Malaysia
60 3 2332-6000
Banking and Financial Services
Al Rajhi Bank Malaysia Technographics
Al Rajhi Bank Malaysia Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Al Rajhi Bank Malaysia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 350 Al Rajhi Bank Malaysia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Al Rajhi Bank Malaysia has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2022, Microsoft 365 for Collaboration in 2022, Akamai mPulse for Application Performance Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Al Rajhi Bank Malaysia is running and its propensity to invest more and deepen its relationship with Oracle , Microsoft , Akamai or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Al Rajhi Bank Malaysia revenues, which have grown to $122.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Al Rajhi Bank Malaysia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Al Rajhi Bank Malaysia Tech Stack and Enterprise Applications
Al Rajhi Bank Malaysia ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Oracle E-Business Suite | Oracle Cloud ERP | ERP Financial | ERP | n/a | 2022 | 2023 |
In 2022, Al Rajhi Bank Malaysia implemented Oracle Cloud ERP to consolidate and modernize its finance systems, adopting the solution under the ERP Financial category. The deployment of Oracle Cloud ERP was positioned to centralize core accounting workflows and support statutory financial reporting for the bank in Malaysia.
The implementation concentrated on standard financial modules typical of ERP Financial systems, including general ledger, accounts payable, accounts receivable, fixed assets, cash management, and financial reporting and close capabilities. Configuration work emphasized chart of accounts alignment, period close automation, and role based controls to support centralized finance operations.
Al Rajhi Bank Malaysia migrated transactional and master data from Oracle E-Business Suite into Oracle Cloud ERP and rationalized existing interfaces as part of the cloud transition. The architecture moved finance workloads to Oracle Cloud ERP as a SaaS deployment, while retaining integrations required for bank operational continuity during and after cutover.
Governance and rollout centered on the bank finance organization and accounting functions, with program level controls for data migration, cutover sequencing, and functional validation. The stated objective of the implementation was to help streamline its finance processes, with the program framing Oracle Cloud ERP as the primary system of record for financial management.
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Al Rajhi Bank Malaysia Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2022 | 2022 |
In 2022, Al Rajhi Bank Malaysia implemented Microsoft 365 in the Collaboration category. Microsoft 365 is visible on the bank's public website and is positioned as the bank's cloud productivity and collaboration platform.
The deployment centers on collaboration and productivity capabilities typical of Microsoft 365, including Exchange Online for enterprise email, Microsoft Teams for synchronous collaboration and meetings, SharePoint Online for intranet and document management, OneDrive for personal file storage, and the Office productivity suite for knowledge worker workflows. Configuration and governance emphasize centralized administration, user provisioning and access controls, and information protection policies to support corporate functions across the bank. Microsoft 365 Collaboration is applied to core business functions such as employee communication, document collaboration, and productivity tooling at Al Rajhi Bank Malaysia.
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Al Rajhi Bank Malaysia ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Akamai | Legacy | Akamai mPulse | Application Performance Management | ITSM | n/a | 2021 | 2021 |
In 2021, Al Rajhi Bank Malaysia deployed Akamai mPulse to instrument its public website. Akamai mPulse was implemented as an Application Performance Management solution to capture real user metrics across the bank's online banking and customer facing web properties.
The deployment emphasizes client side real user monitoring, collecting page load timing, resource timing, JavaScript error capture, user session traces, and aggregated experience scores, capabilities aligned with Akamai mPulse. Al Rajhi Bank Malaysia uses Akamai mPulse to provide operational visibility into front end performance with geographic and device segmentation, linking Application Performance Management to web performance and customer experience functions. Implementation scope is limited to the external website, where instrumentation feeds dashboards used by digital and operations teams for monitoring and issue triage.
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Al Rajhi Bank Malaysia TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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AML, Fraud and Compliance | TRM |
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2023 | 2023 |
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Al Rajhi Bank Malaysia IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Al Rajhi Bank Malaysia
| First Name | Last Name | Title | Function | Department | Phone | |
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CIO | CXO | Finance | |
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Vice President Enterprise Solutions | VP | IT | |
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VP - Application Development | VP | IT | |
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Chief Executive Officer | CXO | Finance | |
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Chief Financial Officer | CXO | Finance | |
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Apps Being Evaluated by Al Rajhi Bank Malaysia Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Al Rajhi Bank Malaysia IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Al Rajhi Bank Malaysia digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Al Rajhi Bank Malaysia Technographics
Al Rajhi Bank Malaysia is a Banking and Financial Services organization based in Malaysia,
with around 350 employees and annual revenues of $122.0 million.
Al Rajhi Bank Malaysia operates a diverse technology stack with applications such as
Oracle Cloud ERP, Microsoft 365 and Akamai mPulse,
covering areas like ERP Financial, Collaboration and Application Performance Management.
Al Rajhi Bank Malaysia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Microsoft and Akamai.
Al Rajhi Bank Malaysia recently adopted applications including
Feedzai RiskOps in 2023, Oracle Cloud ERP in 2022 and Microsoft 365 in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Al Rajhi Bank Malaysia’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Al Rajhi Bank Malaysia’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Al Rajhi Bank Malaysia technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.