Al Romansiah
Al Romansiah Technographics
Al Romansiah Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Al Romansiah and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Al Romansiah employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Al Romansiah has purchased the following applications: Microsoft 365 for Collaboration in 2016, nopCommerce for eCommerce in 2017, Genesys PureCloud Platform for Call Center, Customer Experience in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Al Romansiah is running and its propensity to invest more and deepen its relationship with Microsoft , nopCommerce , Genesys or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Al Romansiah revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Al Romansiah intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Al Romansiah Data, Technology Stack, and Enterprise Applications
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016 Al Romansiah implemented Microsoft 365 to establish a cloud based Collaboration platform across the organization, and the implementation is surfaced on the corporate website. The deployment reflects a Microsoft tenant centric architecture providing company wide productivity and communication services for a Saudi Arabia based leisure and hospitality operator with roughly 1,000 employees and reported revenue of 50,000,000.
The Microsoft 365 configuration centers on Collaboration capabilities common to the suite, including Exchange Online for enterprise email, SharePoint Online for intranet and document management, OneDrive for personal file synchronization, and Microsoft Teams for real time messaging and meetings. Configuration work emphasized tenant level policies, mailbox and document library provisioning, site structure for departmental content, and user access patterns aligned to hospitality workflows.
Operational coverage extended across corporate functions and guest facing teams, with the platform used by marketing and content teams for web related content and by operations for internal coordination. The implementation supported standard Collaboration workflows such as content authoring, shared document review, team communications, and calendar based scheduling across departments.
Governance focused on centralized tenant administration and user lifecycle controls through Microsoft 365 administrative roles and directory based identity management, with policy driven provisioning and role based access applied to mailboxes and SharePoint sites. Change controls and staged rollout practices were applied to align collaboration governance with hospitality business processes and to manage site level content ownership and permissions.
|
eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| nopCommerce | Legacy | nopCommerce | eCommerce | eCommerce | n/a | 2017 | 2017 |
In 2017, Al Romansiah deployed nopCommerce as its eCommerce platform on its public website in Saudi Arabia. The implementation positions nopCommerce as the primary web storefront and online sales channel for the leisure and hospitality company.
The deployment leverages core nopCommerce functional capabilities, including product catalog management, shopping cart and checkout workflows, promotions and content management, order management and basic inventory controls. The nopCommerce administrative modules are used to manage pricing, product metadata, content pages and order lifecycle processing.
Operationally the solution is web hosted and instruments the company website to handle online transactions and customer self service across Al Romansiah digital touchpoints in Saudi Arabia. Governance and day to day ownership are organized around eCommerce, marketing and operations teams, with catalog update and order fulfillment workflows executed through the nopCommerce admin interface.
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Genesys | Legacy | Genesys PureCloud Platform | Call Center, Customer Experience | CRM | x | 2016 | 2017 |
In 2016 Al-Romansiah deployed the Genesys PureCloud Platform as its Call Center,Customer Experience solution to centralize and modernize contact center operations. Speed was a primary requirement, and the company completed the move to the Genesys PureCloud platform in just two weeks while targeting improved reliability and a 360-degree view of the customer.
The implementation used the Genesys PureCloud platform powered by Amazon Web Services to provide ultraresilient, highly scalable multichannel operations that are easy to manage. Configuration focused on enabling multichannel capabilities and rapid service provisioning, with the organization adding chat and call recording as immediate functional extensions of the platform.
Local experts from Hadef Information Technology managed and set up the PureCloud platform, and the deployment was integrated with Al-Romansiah contact center operations, the corporate website and the company CRM system. Operational coverage centered on contact center and customer service workflows, enabling unified interaction handling across voice and digital channels.
Governance adjustments emphasized centralized control for a consolidated customer view and simplified administration of multichannel queues and recording policies. The implemented Genesys PureCloud Platform supported the stated objectives of improving reliability and quickly adding services, while providing a cloud native framework for ongoing expansion of customer experience capabilities.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
 |
|
|
Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
|
2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Al Romansiah
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Al Romansiah Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Al Romansiah Technographics
Al Romansiah is a Leisure and Hospitality organization based in Saudi Arabia,
with around 1000 employees and annual revenues of $50.0 million.
Al Romansiah operates a diverse technology stack with applications such as
Microsoft 365, nopCommerce and Genesys PureCloud Platform,
covering areas like Collaboration, eCommerce and Call Center, Customer Experience.
Al Romansiah has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, nopCommerce and Genesys.
Al Romansiah recently adopted applications including
Barracuda Email Security Gateway in 2021, Cloudflare CDN in 2020 and Leaseweb Cloud in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Al Romansiah’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Al Romansiah’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Al Romansiah technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.