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Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Al Romansiah Data, Technology Stack, and Enterprise Applications
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Microsoft Legacy Microsoft Azure Cloud Services Application Hosting and Computing Services IaaS n/a 2016 2016
Application Hosting and Computing Services IaaS 2019 2019
Content Delivery Network IaaS 2020 2020
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Genesys Legacy Genesys PureCloud Platform Call Center, Customer Experience CRM x 2016 2017 In 2016 Al-Romansiah deployed the Genesys PureCloud Platform as its Call Center,Customer Experience solution to centralize and modernize contact center operations. Speed was a primary requirement, and the company completed the move to the Genesys PureCloud platform in just two weeks while targeting improved reliability and a 360-degree view of the customer. The implementation used the Genesys PureCloud platform powered by Amazon Web Services to provide ultraresilient, highly scalable multichannel operations that are easy to manage. Configuration focused on enabling multichannel capabilities and rapid service provisioning, with the organization adding chat and call recording as immediate functional extensions of the platform. Local experts from Hadef Information Technology managed and set up the PureCloud platform, and the deployment was integrated with Al-Romansiah contact center operations, the corporate website and the company CRM system. Operational coverage centered on contact center and customer service workflows, enabling unified interaction handling across voice and digital channels. Governance adjustments emphasized centralized control for a consolidated customer view and simplified administration of multichannel queues and recording policies. The implemented Genesys PureCloud Platform supported the stated objectives of improving reliability and quickly adding services, while providing a cloud native framework for ongoing expansion of customer experience capabilities.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2016 2016
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
eCommerce eCommerce 2017 2017
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Secure Email Gateways (SEGs) CyberSecurity 2021 2021
IT Decision Makers and Key Stakeholders at Al Romansiah
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Al Romansiah Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Al Romansiah Technographics

Al Romansiah is a Leisure and Hospitality organization based in Saudi Arabia, with around 1000 employees and annual revenues of $50.0 million.

Al Romansiah operates a diverse technology stack with applications such as Microsoft Azure Cloud Services, Genesys PureCloud Platform and Microsoft 365, covering areas like Application Hosting and Computing Services, Call Center, Customer Experience and Collaboration.

Al Romansiah has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft and Genesys.

Al Romansiah recently adopted applications including Barracuda Email Security Gateway in 2021, Cloudflare CDN in 2020 and Leaseweb Cloud in 2019, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Al Romansiah’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Al Romansiah’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Al Romansiah technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.