Al Romansiah Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Al Romansiah and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Al Romansiah employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Al Romansiah has purchased the following applications: Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2016, Genesys PureCloud Platform for Call Center, Customer Experience in 2016, Microsoft 365 for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Al Romansiah is running and its propensity to invest more and deepen its relationship with Microsoft , Leaseweb , Genesys or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Al Romansiah revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Al Romansiah intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2016 | 2016 | ||
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Genesys | Legacy | Genesys PureCloud Platform | Call Center, Customer Experience | CRM | x | 2016 | 2017 | In 2016 Al-Romansiah deployed the Genesys PureCloud Platform as its Call Center,Customer Experience solution to centralize and modernize contact center operations. Speed was a primary requirement, and the company completed the move to the Genesys PureCloud platform in just two weeks while targeting improved reliability and a 360-degree view of the customer. The implementation used the Genesys PureCloud platform powered by Amazon Web Services to provide ultraresilient, highly scalable multichannel operations that are easy to manage. Configuration focused on enabling multichannel capabilities and rapid service provisioning, with the organization adding chat and call recording as immediate functional extensions of the platform. Local experts from Hadef Information Technology managed and set up the PureCloud platform, and the deployment was integrated with Al-Romansiah contact center operations, the corporate website and the company CRM system. Operational coverage centered on contact center and customer service workflows, enabling unified interaction handling across voice and digital channels. Governance adjustments emphasized centralized control for a consolidated customer view and simplified administration of multichannel queues and recording policies. The implemented Genesys PureCloud Platform supported the stated objectives of improving reliability and quickly adding services, while providing a cloud native framework for ongoing expansion of customer experience capabilities. |
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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eCommerce | eCommerce |
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2017 | 2017 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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