Alabama Power Company
600 North 18th Street,
Birmingham, 35203, AL,
United States
Birmingham, 35203, AL,
United States
1 800-245-2244
Utilities
Alabama Power Company Technographics
Alabama Power Company Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Alabama Power Company and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6100 Alabama Power Company employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Alabama Power Company has purchased the following applications: Exela Lockbox for AR Automation in 2010, Hitachi Ventyx FocalPoint Suite for Asset Performance Management in 2013, Adobe Experience Manager for Digital Asset Management in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Alabama Power Company is running and its propensity to invest more and deepen its relationship with Exela Technologies , Oracle , Hitachi Vantara or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Alabama Power Company revenues, which have grown to $6.41 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Alabama Power Company intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Alabama Power Company Tech Stack and Enterprise Applications
Alabama Power Company ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Exela Technologies | Legacy | Exela Lockbox | AR Automation | ERP | n/a | 2010 | 2010 |
In 2010, Alabama Power Company implemented Exela Lockbox as its AR Automation solution. The deployment centralized lockbox processing to support Treasury and accounts functions that handled payments ranging from $5 to $25 million daily for more than 2 million Alabama, Gulf, and Mississippi Power customers.
Exela Lockbox was configured to perform check and remittance capture, MICR recognition, automated posting of payments to Oracle Financials, exception management for unposted items, and deposit reconciliation workflows, aligning with standard AR Automation capabilities. The implementation included configuration for electronic payment processing and structured remittance data extraction to feed downstream accounting workflows.
Integrations tied Exela Lockbox to Oracle Financials, CSS, Pay Courier, Inovah, and Mobius, and established data flows with Treasury processes for bank returns and expense reporting. Governance and operational rollout involved System Support and lead managers for testing and resolving interface issues, and Staff Accounting and Treasury teams for exception handling and daily processing oversight.
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Expense Management | ERP |
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2008 | 2008 |
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Alabama Power Company ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Hitachi Vantara | Legacy | Hitachi Ventyx FocalPoint Suite | Asset Performance Management | ERP Services and Operations | n/a | 2013 | 2014 |
In 2013, Alabama Power Company deployed Hitachi Ventyx FocalPoint Suite for Asset Performance Management to centralize work orchestration and field dispatch for Montgomery, AL operations. The implementation targeted CSR II teams across Active Collections, Final Bills, and Frontline customer service to support routing and execution of field work for field service representatives.
The deployment configured Hitachi Ventyx FocalPoint Suite modules for work order management, dispatch orchestration, and workforce management to assign orders in ARMs, route daily FSR work, and dispatch FSRs when necessary. The Hitachi Ventyx FocalPoint Suite was used to manage inspection workflows and Active Collections WFM tasks, and to monitor and move pending orders in dispatch queues.
Operational coverage explicitly included CSR II Active Collections activities such as screening residential and commercial accounts for cut out orders, issuing disconnects on delinquent accounts, acting as liaison for agencies, and adding agency pledges to accounts. The system also supported CSR II Final Bills functions including calling customers about final balances, collecting on delinquent accounts, preparing small claims packets, and frontline CSR duties like handling cash responsibilities, taking service applications, and addressing bill inquiries.
Governance focused on formalizing dispatch and collections workflows, defining role based responsibilities for CSR II staff, and enforcing routing and assignment rules so field resources were scheduled and dispatched consistently. The implementation emphasized operational orchestration of work orders, inspections, and collection related tasks within the Asset Performance Management environment, while maintaining centralized control of pending orders and field service dispatching.
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Debt Collection and Recovery | ERP Services and Operations |
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2010 | 2010 |
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Utilities Distribution Management | ERP Services and Operations |
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2018 | 2019 |
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Alabama Power Company Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Experience Manager | Digital Asset Management | Content Management | n/a | 2016 | 2016 |
In 2016 Alabama Power Company implemented Adobe Experience Manager as a Digital Asset Management solution on its public website. Adobe Experience Manager is used to centralize the companys web-facing digital assets, support authoring and publishing workflows, and drive delivery of media and creative into site pages and web channel experiences.
The deployment focuses on asset repository capabilities, metadata and taxonomy management, rendition generation, version control, and workflow-based approvals to support marketing and web content teams. The implementation is integrated with the corporate web content management and authoring workflows and is governed through role-based access and asset lifecycle controls to standardize content publishing across the companys digital channels.
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Alabama Power Company CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2009 | 2009 |
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Customer Experience | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2020 | 2020 |
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Alabama Power Company IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2007 | 2007 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Alabama Power Company CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2011 | 2011 |
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IT Decision Makers and Key Stakeholders at Alabama Power Company
| First Name | Last Name | Title | Function | Department | Phone | |
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CEO | CXO | Finance | |
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IT Project Manager | Manager | IT | |
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Data Analytics and Innovation Manager | Manager | IT | |
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Predictive Analytics Manager | Manager | Finance | |
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Business Process Transformation Manager | Manager | Operations | |
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Apps Being Evaluated by Alabama Power Company Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Alabama Power Company IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Alabama Power Company digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Alabama Power Company Technographics
Alabama Power Company is a Utilities organization based in United States,
with around 6100 employees and annual revenues of $6.41 billion.
Alabama Power Company operates a diverse technology stack with applications such as
Exela Lockbox, Hitachi Ventyx FocalPoint Suite and Adobe Experience Manager,
covering areas like AR Automation, Asset Performance Management and Digital Asset Management.
Alabama Power Company has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Exela Technologies, Hitachi Vantara and Adobe Systems.
Alabama Power Company recently adopted applications including
Salesforce Sales Cloud in 2021, Adobe Audience Manager in 2020 and Adobe Launch in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Alabama Power Company’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Alabama Power Company’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Alabama Power Company technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.