List of First Advantage Customers
First Advantage
1 Concourse Parkway NE, Suite 200,
Atlanta, 30328, GA,
United States
Atlanta, 30328, GA,
United States
1 888-314-9761
Professional Services
10000
$1.6B
Since 2010, our global team of researchers has been studying First Advantage customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased First Advantage for BackGround Screening from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using First Advantage for BackGround Screening include: Apple, a United States based Manufacturing organisation with 166000 employees and revenues of $416.16 billion, Citigroup, a United States based Banking and Financial Services organisation with 230000 employees and revenues of $81.09 billion, Gilead Sciences, a United States based Life Sciences organisation with 17600 employees and revenues of $28.75 billion, Compass Group USA, a United States based Professional Services organisation with 292993 employees and revenues of $28.58 billion, AmeriHealth Caritas, a United States based Insurance organisation with 10000 employees and revenues of $23.70 billion and many others.
Contact us if you need a completed and verified list of companies using First Advantage, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the HCM software purchases.
The First Advantage customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of HCM software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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AmeriHealth Caritas | Insurance | 10000 | $23.7B | United States | First Advantage | First Advantage | BackGround Screening | 2013 | n/a |
In 2013 AmeriHealth Caritas implemented First Advantage to provide BackGround Screening services. Regulatory Affairs communicates contractual requirements to Human Resources to ensure that AmeriHealth Caritas hires associates and subcontractors who possess the appropriate credentials, education, and experience.
AmeriHealth Caritas uses the First Advantage application to perform vendor-managed verification services as part of the hiring workflow, with First Advantage providing identity verification, education and credential verification, employment history checks, and criminal background screening consistent with BackGround Screening functional capabilities. First Advantage verification services are invoked at point of hire and during onboarding to validate that staff meet contractual and regulatory prerequisites.
The implementation is embedded into HR hiring and onboarding workflows, aligning Regulatory Affairs compliance requirements with operational recruitment and subcontractor qualification processes. Operational coverage includes Human Resources, Regulatory Affairs, and hiring managers, applying the same verification gate to direct associates and subcontractor staff.
Governance relies on Regulatory Affairs to define contractual evidence and Human Resources to enforce verification completion prior to role acceptance, creating an auditable control for qualification and orientation readiness. First Advantage supports that governance model by centralizing verification results and enabling standardized acceptance criteria for new hires and subcontractor personnel.
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Apple | Manufacturing | 166000 | $416.2B | United States | First Advantage | First Advantage | BackGround Screening | 2021 | n/a |
In 2021, Apple implemented First Advantage for BackGround Screening as part of its onboarding and compliance stack. The First Advantage deployment supported background checks and drug screening workflows used by Apple and contingent staffing partners.
First Advantage was configured to handle core screening capabilities including background check initiation, result adjudication, and clearance determination, and to support verification of I-9 and federal tax documentation. The implementation aligned screening workflows with onboarding queues, enabling review of a daily onboarding queue of roughly 40 candidates and processing background checks for cohorts of up to 400 candidates across multiple states.
The screening environment operated alongside other screening providers, with background checks and drug screens processed using HireRight, Sterling, First Advantage, and A- Check Global. Operational coverage spanned HR onboarding, payroll coordination, and compliance functions, linking candidate status tracking to multi-state payroll processing activities performed by onboarding and payroll specialists.
Governance incorporated a compliance process to review all client required documents and weekly onboarding presentations to leadership to report candidate status and progression, with ongoing client collaboration to ensure contractual obligations were met. The implementation narrative positions Apple First Advantage BackGround Screening as a central component supporting HR onboarding, payroll, and compliance workflows.
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CIS Group of Companies | Insurance | 200 | $35M | United States | First Advantage | First Advantage | BackGround Screening | 2022 | n/a |
In 2022, CIS Group of Companies implemented First Advantage as their BackGround Screening application to support recruitment and onboarding workflows. The deployment addressed hiring activity managed by a Recruitment Specialist covering multiple states, with candidate sourcing, interviewing, and onboarding tracked across remote and Texas-based operations. The implementation explicitly served recruiting and HR functions within the 200 employee insurance firm and was positioned to standardize screening touchpoints across hiring managers and states.
First Advantage was configured to handle core screening workflows, including order placement, candidate status tracking, report delivery, and adjudication checkpoints in line with BackGround Screening operational terminology. The recruitment team used First Advantage to maintain candidate interactions and the hiring process alongside established recruiting practices, and configuration emphasized workflow orchestration and candidate record handling to support consistent decisioning. Configuration work also aligned screening steps with job description and payscale reviews driven by hiring manager collaboration.
The implementation integrated operationally with Salesforce, with First Advantage used in parallel to maintain candidate information and screening status while Salesforce tracked candidate interactions and process ownership. Recruiting activities included opening and managing job ads on Indeed and acting as a point of contact for Indeed representatives, reflecting a coordinated hiring stack spanning advertising, applicant tracking, and screening. Governance changes included delegation of candidate distribution across the recruiting team and introduction of new hiring measures to expand candidate pools and adjust selection criteria, coordinated with hiring managers to ensure process adherence.
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Citigroup | Banking and Financial Services | 230000 | $81.1B | United States | First Advantage | First Advantage | BackGround Screening | 2016 | n/a |
In 2016, Citigroup implemented First Advantage for BackGround Screening to support talent acquisition and pre-hire risk assessment across its enterprise hiring processes. Citigroup described the relationship as a partnership with First Advantage, noting that the bank provided product feedback and sat at the table to influence the design and roadmap of screening tools.
The First Advantage deployment concentrated on core BackGround Screening capabilities, including identity verification, criminal record checks, employment and education verification, and configurable screening workflows aligned to corporate hiring policies. First Advantage was configured to operate as the centralized screening service for HR driven workflows, enabling standardized decisioning and case management for candidate risk assessments.
Governance of the implementation centered on Talent Acquisition, HR operations, and Risk and Compliance stakeholders, with Citigroup providing iterative feedback to First Advantage on feature priorities and compliance needs. The engagement emphasized collaborative product refinement, with Citigroup participating in roadmap discussions to shape screening functionality and operational controls.
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Compass Group USA | Professional Services | 292993 | $28.6B | United States | First Advantage | First Advantage | BackGround Screening | 2021 | n/a |
In 2021 Compass Group USA implemented First Advantage for BackGround Screening. The deployment targeted talent acquisition and onboarding workflows supporting roughly 38,000 hiring managers and the internal TA specialist population referenced in Charlotte, NC, aligning screening intake with recruiter and manager touchpoints.
First Advantage was configured to manage candidate-initiated background checks, adjudication workflows, and compliance screening activities typical of BackGround Screening solutions, including criminal checks and employment verifications. The implementation included user-facing status updates for recruiters and managers, structured screening result delivery into onboarding processes, and creation of manager-facing FAQs, how-to guides, and troubleshooting documentation to support day to day operations.
The screening service was implemented to operate alongside the recruiting and HR stack explicitly used by Compass talent teams, including ICIMs, PeopleHub, SAP, Law Logix, E-Verify, Checkr, and Remedy, enabling screening triggers from ATS workflows and visibility of screening status during onboarding. Integrations emphasized connectivity with applicant tracking and onboarding workflows to provide candidate and manager support through the onboarding process.
Governance and operational practices emphasized logging issues, coordinating problem resolution across working groups, escalating exceptions and trend reporting, and centralizing documentation and manager guidance. Operational ownership rested with talent acquisition specialists and HR business partners who handled daily candidate and manager communications, data entry, sourcing support, and process escalation.
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Banking and Financial Services | 7400 | $4.3B | United Kingdom | First Advantage | First Advantage | BackGround Screening | 2018 | n/a |
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Life Sciences | 17600 | $28.8B | United States | First Advantage | First Advantage | BackGround Screening | 2016 | n/a |
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Professional Services | 7500 | $5.0B | United States | First Advantage | First Advantage | BackGround Screening | 2016 | n/a |
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Professional Services | 8173 | $631M | United Kingdom | First Advantage | First Advantage | BackGround Screening | 2019 | n/a |
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Transportation | 5000 | $1.5B | United States | First Advantage | First Advantage | BackGround Screening | 2019 | n/a |
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Showing 1 to 10 of 13 entries
Buyer Intent: Companies Evaluating First Advantage
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating First Advantage. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating First Advantage for BackGround Screening include:
- KKR, a United States based Banking and Financial Services organization with 4834 Employees
- Shaffer Collections, a United States based Retail company with 300 Employees
- Delinger Chiropractic, a United States based Healthcare organization with 4 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD First Advantage Coverage
First Advantage is a BackGround Screening solution from First Advantage.
Companies worldwide use First Advantage, from small firms to large enterprises across 21+ industries.
Organizations such as Apple, Citigroup, Gilead Sciences, Compass Group USA and AmeriHealth Caritas are recorded users of
First Advantage for BackGround Screening.
Companies using First Advantage are most concentrated in Manufacturing, Banking and Financial Services and Life Sciences, with adoption spanning over 21 industries.
Companies using First Advantage are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of First Advantage across Americas, EMEA, and APAC.
Companies using First Advantage range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 15.38%, large organizations with 1,001-10,000 employees - 53.85%, and global enterprises with 10,000+ employees - 30.77%.
Customers of First Advantage include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified First Advantage customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of BackGround Screening.