Alain Afflelou Technographics
Alain Afflelou Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Alain Afflelou and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3000 Alain Afflelou employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Alain Afflelou has purchased the following applications: Nibelis Onboarding for Onboarding in 2019, Adobe Connect for Audio Video and Web Conferencing in 2017, Fittingbox for Personalization and Product Recommendations in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Alain Afflelou is running and its propensity to invest more and deepen its relationship with Nibelis , Adobe Systems , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Alain Afflelou revenues, which have grown to $1.10 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Alain Afflelou intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Alain Afflelou Tech Stack and Enterprise Applications
Alain Afflelou HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Nibelis | Legacy | Nibelis Onboarding | Onboarding | HCM | n/a | 2019 | 2019 |
In 2019, Alain Afflelou implemented Nibelis Onboarding as part of a broader Nibelis Talents deployment to harmonize payroll and HR processes across multiple legal entities in France. The rollout targeted HR and payroll functions for the retailer’s roughly 3,000 employees, with an architecture focused on centralized employee master data and standardized administrative capture.
Nibelis Onboarding was configured to capture new hire administrative data, validate statutory information, and create structured employee records within the Nibelis Talents environment. Functional capabilities implemented included onboarding forms, workflow based approvals, and automated population of HR master files to reduce manual entry and administrative duplication.
Operational configuration connected onboarding data flows to payroll processing and HR reporting, enabling unified personnel records across legal entities in France and improving reporting consistency. The Onboarding application served as the primary entry point for employee data, feeding downstream HR and payroll routines and supporting cross entity compliance and consolidated reporting.
Governance and process changes emphasized standardized procedures and centralized data stewardship to enforce data quality and reduce local variations in administrative capture. Reported results included improved reporting and reduced time spent on payroll tasks, and the Nibelis Onboarding configuration reduced manual new hire entry by automating administrative capture within the Talents suite.
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Time and Attendance | HCM |
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2020 | 2020 |
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Alain Afflelou Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, Alain Afflelou implemented Adobe Connect for Audio Video and Web Conferencing on its public website. The deployment embedded Adobe Connect to deliver live audio and video sessions and web conferencing directly through afflelou.com. The implementation targets customer engagement workflows such as product demonstrations, remote consultations, and live marketing events.
The Adobe Connect implementation leveraged core conferencing capabilities including persistent virtual meeting rooms, webinar hosting, screen sharing, document pods, text chat, and session recording to support synchronous customer interactions. Configuration focused on web embedded clients accessible from browsers, with session orchestration and scheduling exposed via the site interface. Adobe Connect was used to centralize Audio Video and Web Conferencing functionality under a single vendor application.
Operational coverage is centered on the public website, affecting customer facing functions including sales demos, aftercare consultations, and marketing event delivery across France. Integrations center on the website hosting layer and browser access for public sessions.
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Collaboration | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Alain Afflelou eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fittingbox | Legacy | Fittingbox | Personalization and Product Recommendations | eCommerce | n/a | 2020 | 2020 |
In 2020 Alain Afflelou deployed Fittingbox as its Personalization and Product Recommendations solution on its public website in France. The implementation focused on embedding Fittingbox into the e-commerce front end to enable personalized product discovery and visual try-on experiences tailored to optical retail shoppers. Fittingbox was configured to operate within the site user experience and merchandising touchpoints, surfacing recommendations on product pages and in guided product flows.
Deployment architecture consisted of front-end widget instrumentation and catalog-driven configuration, with settings adjusted for eyewear assortments and merchandising rules. Operational ownership was assigned to digital commerce and customer experience teams, and governance included control over personalization rules and catalog mapping during the website rollout. Alain Afflelou uses Fittingbox to support e-commerce merchandising and customer experience functions under the Personalization and Product Recommendations category.
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Alain Afflelou CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2018 | 2018 |
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Marketing Analytics, Data Management Platform | CRM |
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2023 | 2023 |
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Alain Afflelou TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2017 | 2017 |
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Alain Afflelou PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2017 | 2017 |
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Alain Afflelou IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Alain Afflelou CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Alain Afflelou
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Apps Being Evaluated by Alain Afflelou Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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