Alameda, 94501-1228, CA,
United States
Alameda Bureau Of Electricity Improvement Corporation Technographics
Alameda Bureau Of Electricity Improvement Corporation Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Alameda Bureau Of Electricity Improvement Corporation and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 120 Alameda Bureau Of Electricity Improvement Corporation employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Alameda Bureau Of Electricity Improvement Corporation has purchased the following applications: Paymentus Payveris for Payment Processing in 2022, Microsoft 365 for Collaboration in 2019, CivicEngage for Citizen Engagement in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Alameda Bureau Of Electricity Improvement Corporation is running and its propensity to invest more and deepen its relationship with Paymentus , Microsoft , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Alameda Bureau Of Electricity Improvement Corporation revenues, which have grown to $12.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Alameda Bureau Of Electricity Improvement Corporation intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Alameda Bureau Of Electricity Improvement Corporation Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Paymentus | Legacy | Paymentus Payveris | Payment Processing | ERP Financial Management | n/a | 2022 | 2022 |
In 2022, Alameda Bureau Of Electricity Improvement Corporation deployed Paymentus Payveris to handle online customer payments via its public website. Paymentus Payveris was implemented as the customer facing layer within the Payment Processing platform for the utility's billing and payments.
The implementation uses hosted payment pages embedded on the company website and was configured to accept card and ACH payments while tokenizing customer payment methods for reuse. Standard payment processing capabilities such as transaction authorization, settlement workflows, and configurable receipts were enabled to align with the utility billing cycle. Configuration prioritized the web checkout flow and billing descriptor settings for customer clarity.
Operational integration focuses on the website as the front end and ties into the utility's billing and customer service operations for payment posting and exception handling. Departments affected include billing, customer service, and revenue operations with day to day ownership of reconciliations and dispute resolution. The deployment supports both one time payments and recurring payment setups for account holders.
Rollout followed a phased embedded integration approach with staging and production verification, accompanied by PCI aware controls and transaction monitoring rules. Governance established access controls for payment administration, standard operating procedures for payment exceptions, and reconciliation processes to align with existing cash application practices. The narrative centers on Paymentus Payveris as the Payment Processing solution used on the Alameda Bureau Of Electricity Improvement Corporation website.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
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Collaboration | Collaboration |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CivicPlus | Legacy | CivicEngage | Citizen Engagement | CRM | n/a | 2019 | 2019 |
In 2019, Alameda Bureau Of Electricity Improvement Corporation deployed CivicEngage as its public-facing citizen portal on the municipal website. CivicEngage serves as the utility's Citizen Engagement platform, directly supporting customer communications, community outreach, and online information publishing for the alamedamp.com site.
The implementation configures CivicEngage content management and civic reporting capabilities to publish service notices, bill payment guidance, event calendars, and web-based service request forms. Operational ownership is aligned to municipal communications and customer service teams, with editorial workflows for content publication and routing of citizen submissions, positioning CivicEngage as the centralized Citizen Engagement application for the utility's external facing communications.
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Citizen Engagement | CRM |
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2019 | 2019 |
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Tag Management | CRM |
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2015 | 2015 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Alameda Bureau Of Electricity Improvement Corporation
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Alameda Bureau Of Electricity Improvement Corporation Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||